Comfortable, friendly, satisfying. But - the railway at night under the window itself is not a plus, even with the window closed, the noise was very disturbing).The room was for two, and personal hygiene items were for one person (although they were provided on request), glasses are not provided in the room by definition. The parking lot in front of the hotel is spacious and free, but for such a hot region (it was at the very end of May, the daytime temperature was up to +28) an underground parking lot would be preferable. After a day in the sun, the car did not cool down even at 4 a.m. for further travel. In general, I recommend the hotel.
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John Kuzmenko
Level 6 Local Expert
March 17, 2022
Not a bad hotel. However, there are a couple of nuances.
Firstly, the hotel seems to be three-star and the restaurant does not provide room service. Plus, the waiters' communication skills can be tightened up so that they can tell you about the menu and the kitchen a little more confidently. The restaurant's kitchen itself is still weak, the chef lacks skills, apparently, the dishes stated in the menu do not always correspond to the proper quality, and the cooking time is quite long, but unfortunately the food does not become tastier from this. The rooms are compact and quite comfortable. The bathroom is not bad, the toilet is equipped with a shower hose instead of a bidet, but the water from it is icy, I told the administration about it a year ago, but nothing has changed. Plus, there is clearly a cool breeze from the window and pulls on the floor, the region is not southern, so the problem will be solved either by additional thermal insulation of doors and windows (I am silent about burnt floors) or good-quality, warm, disposable slippers, a trifle, but it would be very nice. I give it three stars because there is room to grow.
Nice staff, everything is clean everywhere, the kitchen is excellent. I recommend it!
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Ольга Иванова
Level 4 Local Expert
September 12, 2022
There are no questions about comfort and conditions. A very big question for the booking staff and at the reception. We were looking for a place to stay near Kievsky train station and chose this hotel because of the "late check-out service", which eventually turned out to be a complete divorce. Firstly, I was not told that if you check in after 15, you need to immediately pay in full for a day, then that we will need a late check-out service was indicated by me repeatedly both by phone and in person, to which they answered no problem. On the morning of the second day, I was refused and wanted to be evicted from the hotel because of the heavy workload, besides the fact that we were with a small child, tell me when there is no heavy workload in Moscow??? I had to pay for the second day, and it also came out more than the first. Complete disappointment, a sense of deception. I think the staff intentionally does not tell all the conditions in full. Or it's negligence.
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Святослав Черников
Level 8 Local Expert
July 14, 2022
The hotel is comfortable and conveniently located. The staff is very friendly. I would even say caring. Next time I will be in Aktobe, I will stay there. Near the park and the center. An Orthodox church and a mosque.
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Romvn
Level 5 Local Expert
August 6
I often visit Aktobe for work, the best hotel in the city, big rakhmet Temirlanu, everything 👌
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Борис Шведов
Level 7 Local Expert
July 10, 2022
The service is good. The staff is excellent. The room is very small for two adult men. The food for breakfast is weak. About the order, I liked only salads except Greek. Borscht is not tasty, after the salted olivier. According to the Turkish soup, ezogelin has nothing to do with Turkish at all. Clear. To be honest, on my next visit, I will try another hotel.
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Султангали Итбаев
Level 5 Local Expert
March 21
Average, the rooms are average, you dial the water yourself from the cooler, which is near the elevator and does not work (at least the water was not cold) dinner is meager
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Тугелбай Жекиев
Level 2 Local Expert
August 22
There is no water in the room , there are no accessories for the second person , etc.
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Guy Eames
Level 8 Local Expert
July 26, 2023
New, clean, delicious. Ibis is certainly not a Dorchester, but we really liked it, slept well, had a good shower, parking is free
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Евгений Л*******ко
Level 8 Local Expert
March 8
Lovely hotel and courteous staff. Excellent delicious breakfasts. There is nothing to complain about. He definitely deserves his stars and works out 100%.
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Агент 007
Level 13 Local Expert
December 13, 2023
The price corresponds to the quality.
If you want better conditions, then the prices will be higher.
And so everything is fine if you just came to sleep
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Александр Г.
Level 5 Local Expert
October 13
a good hotel, but they do not accept rubles and Russian bank cards.
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Егор Еремин
Level 17 Local Expert
October 30, 2022
Well, let's start with the fact that Aktobe generally has a service bottom. At least there's something here.
The main problem of the city is personnel. No one wants to do anything well and is not going to learn anything. A typical village.
Ibis is probably the best hotel in this godforsaken place. But the breakfasts are disgusting: everything is fried, boiled, with a huge amount of vile oil and salt. Mountains of lame cakes. We were at the end of September 2022. Prices were raised due to mobilization, but they did not take additional employees to cope with the influx of customers.
The hotel is right by the road. The window cannot be opened. Noisy, dirty.
On the other side is the railway. It's even worse there.
There's a park across the street. A kind of park of the Soviet period.
At the same time, I repeat, this is the best hotel in Aktobe. It's just the way the city is.
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Клавдия Волкова
Level 13 Local Expert
January 9, 2023
A good place for business trips. The breakfasts are normal, the rooms are clean, what else do you need for a city hotel? Ah, the location is good. 6 km from the airport. Near the shopping center.
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Дмитрий Михальченко
Level 11 Local Expert
October 28, 2023
Lovely hotel, rooms are clean, condey works well. The breakfasts are good, the staff is polite
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Denis Rimashevskiy
Level 12 Local Expert
March 25
The best hotel in the city. Clean, cozy, good breakfast.
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Сергей Дубинин
Level 11 Local Expert
November 29, 2022
A new hotel, everything is clean and beautiful, the rooms are small and compact. The staff is almost invisible. The breakfasts are sooooo modest, there is almost no choice, it's the same every day.
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Инабат Сугралы
Level 8 Local Expert
March 31, 2023
We come for set meals. Everything is delicious and satisfying. And a nice bonus in the form of baursaks. + there is a discount for corporate clients (10%)
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Крамов
Level 9 Local Expert
June 22
Nice hotel. The breakfasts are decent. The staff responds to requests. I definitely recommend booking
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Бахтишат Баратов
Level 4 Local Expert
June 19, 2023
A wonderful hotel, cozy and clean rooms, delicious cuisine, an assortment of bars, pleasant staff.
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pavel
Level 17 Local Expert
May 18, 2022
An excellent chain hotel, responsive and attentive staff, excellent breakfast (buffet), you can have dinner, there are also several restaurants and a supermarket across the street in the shopping center
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Андрей Рожков
Level 18 Local Expert
January 7
I stopped several times. A modern business hotel. Everything is on the level. I recommend.
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Александр
Level 8 Local Expert
April 11
Good, price quality, pleasant staff. And the cost is adequate.
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Ильгиз М.
Level 13 Local Expert
April 19
Nice hotel. In the euro style. I liked. There is a place for cars
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Бахтияр
Level 11 Local Expert
March 18
Clean, tidy. Only the rooms are not very large. The only thing is that you will need to choose the location of the room not from the side of the railway, otherwise it will be noisy
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Gani Sauranbek
Level 9 Local Expert
May 14, 2021
One of the best hotels in Aktobe. The price/quality ratio is the best. Good design. Good location. Keruen Shopping Center (formerly Mega) is within walking distance. The staff is very polite and courteous. Breakfast is sufficient. In general, from this network, Aktobe is the most pleasant hotel. One of the disadvantages is the lack of an opportunity to turn up the TV and the proximity to the railway.
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Олег П.
Level 5 Local Expert
July 14
Ibis is always an Ibis. Everything is at the highest level!
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Чингиз Сманов
Level 9 Local Expert
December 3, 2023
I stopped several times.The accommodation is good. But a very poor breakfast. For this price, it would be possible to improve nutrition.
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Дмитрий Шевырев
Level 14 Local Expert
September 20
Great hotel,
Everything is super
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Баха
Level 9 Local Expert
June 5
Delicious, beautiful, minimal. Apparently such a concept. Do not go with a suitcase of things
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Инкогнито 3024
Level 3 Local Expert
April 20
The air conditioning does not work in the room, at +28. The kitchen is disgusting. A piece of meat was fried for 1 hour and 15 minutes, and a burnt piece was brought. This is medium re!!!
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Гульсара КАРАБАЛИНА
Level 12 Local Expert
July 4
The location is not very convenient
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Беслан
Level 15 Local Expert
February 11
Nice hotel. The breakfasts are delicious, the staff is polite. Clear
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Макс. С
Level 13 Local Expert
October 16, 2022
Nice new hotel, great location, good breakfasts. The only drawback with the window open is a little noisy, there is a highway in front and a railway in the back.
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Samir Kirillov
Level 10 Local Expert
April 6
Very cozy, clean, large Parking lot, bank on the side of the building.
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Vitaliy
Level 14 Local Expert
June 21, 2023
Great hotel. Clean, beautiful, delicious, pleasant. The staff is very friendly and cultured.
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Акторе Рахымберди
Level 8 Local Expert
January 31
The service is at the highest level, the cleanliness is also consistent. The staff is polite
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Вадим Андреев
Level 11 Local Expert
September 1
A great hotel. I recommend.
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Forever Yung
Level 5 Local Expert
October 18
the most beautiful hotel in Aktobe, I think
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Timur M.
Level 9 Local Expert
January 7
a modern hotel, breakfast from 6:30, friendly staff, the room is small and all night you could hear the trains running under the windows. and so in general I liked it, maybe we would have come again
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Каликан О.
Level 4 Local Expert
June 24
It is quite consistent with the stated. I recommend it!
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Олег MiR
Level 16 Local Expert
October 29, 2022
A hotel with such stars and we were put in a room for more than 6,000 rubles per day with windows overlooking the railway. And we drove trains all night, it was trash, maybe because we are Russians. The girls' faces at the settlement left much to be desired. And when they came to eat for space money. For example, 700p glass of Carlsberg beer, I think well, something like that by brand. So we waited for food for 40 minutes. Draw your own conclusions, of course!
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Alexey Zaletov
Level 6 Local Expert
July 9, 2023
A small but cozy room, a great breakfast and a very kind and caring reception staff
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Инесса Тихонова
Level 2 Local Expert
July 13, 2023
Great hotel, clean and cozy, helpful staff, great breakfasts, definitely 5+
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Алексей Шендрик
Level 7 Local Expert
November 28, 2021
The staff is friendly. I arrived in Aktobe in the evening, on the way by taxi I could not buy anything for dinner, I was quietly provided with food in the hotel restaurant for 20 minutes, although it was already 23:30 (the restaurant is open until 02:00). My room cost 22400 tenge (breakfast included) . I don't know if it's a lot or a little at local prices, but everything is decent, the interior is interesting. There is a safe in the room, an electric kettle was brought upon request. The only thing that gives a small minus is the lack of cups or glasses in the room. But it's all solvable. In addition to towels (2 pcs), the shower set includes soap, a toothbrush with paste, even ear sticks. The lighting is well thought out, when you leave the room, it goes out, but as soon as you go in and insert the electronic key, everything that was turned on (except the TV) works. By the way, when the TV is turned off, it is programmed to have a quiet sound when turned on. In general, I liked everything.
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Александр .
Level 3 Local Expert
October 5
The best hotel in Aktobe,top service🔥
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Михаил Ерин
Level 10 Local Expert
August 29, 2022
Perhaps the best hotel in Aktobe.
Despite the fact that it is not better yet, the hotel itself has a lot to grow in terms of breakfasts. I would like to see a scramble, while the available omelet is very controversial. There is only sausage from meat, I would like a sausage or something like that.
Otherwise, it is an absolutely classic ibis. When the plots are built up around it will be quite good
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Sabina Alyakhassova
Level 2 Local Expert
February 25, 2023
Everything seems to be fine
But this is not allowed, that is not allowed
They said that you can eat in the lobby with your own food, we ordered, as a result, upon arrival, they said you can't eat, rejecting what they said earlier that you can
The breakfasts are of the same type, we stayed for 14 days, which
Already on the 9th day, I decided not to have breakfast, because there are only two types of breakfasts