There is nothing to say about the store, but nothing good can be said about the car service that they have. I changed the pump in the fuel tank, the fuel level sensor was broken on a new part, I tried to get to them three times to fix it, then the shift is wrong, then the lift is busy. They never fixed it, I fixed it on a third-party service.
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Иваньчик
Level 13 Local Expert
November 21, 2023
I got a spare part for a Volkswagen Caddy, installed everything works, a good supplier.
It can be recommended, the price is also good, and this is a rarity in our time
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Андрей Буралков
Level 10 Local Expert
July 10, 2023
Нормальная контора понравилось как оператор быстро подобрал нужную деталь. При получении все было хорошо приехал, по талону получил запчасти, оплатил и уехал. Классно что в талоне приписывается артикул запчасти, поэтому объяснять никому ничего не надо.
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Иван Кришкевич
Level 6 Local Expert
July 25, 2023
Если хотите убить больше получаса, чтобы забрать небольшую деталь (где вас будут перекидывать с магазина на склад, с менеджера на менеджера, а потом еще придется подождать перед закрытой кассой в разгар рабочего дня), то это самое лучшее место. Такого бардака давно не видел. Одну заезду ставлю за то, что ребята на складе все-таки помогли найти деталь и все переоформить.
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Виктор Б.
Level 5 Local Expert
March 6
A lot of useful things. But it is better to clarify everything by phone before going to them. I arrived and my spare part was broken. I came all the way across town in vain.
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Александр Бондарев
Level 6 Local Expert
November 5, 2023
There is almost everything. A very thoughtful system of sales and returns, everything happens quickly and without delay. There are cafes and amenities. Recommend.
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Женя Богдевич
Level 10 Local Expert
April 1
The prices for spare parts are still adequate, if they do not fit, they are taken back without problems, but in terms of the queue, then this is a cap, for a very long time, although there are not many people
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Алла Рейнгардт
Level 4 Local Expert
November 6, 2023
They sent me a brake vacuum and didn't even drain the brake fluid. The whole vacuum in the liquid 🤦♀️ how can it be so related to its customers, I do not understand. They say on the phone that there is nothing terrible about it, you'll think there's nothing in the liquid, there's still an original detail here. Be careful in purchasing parts.
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Виталий К.
Level 12 Local Expert
July 28
Parking is convenient, the consultants are not all smart.
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Владислав
Level 10 Local Expert
December 7, 2023
I like to buy spare parts here, everything is perfectly organized)))
There is even a small coffee shop.
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Вадим П.
Level 3 Local Expert
October 5
It is convenient to choose spare parts, inspect, and buy.
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Дмитрий Ворожцеа
Level 4 Local Expert
January 19
I am very pleased. Thanks to manager Denis Zavodsky as a competent specialist who found the right spare part from a similar engine
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Denis Rum
Level 7 Local Expert
October 8
I use it all the time! They will tell you all the time about the correctness of the purchase, they will give you advice!
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Сергей Карпицкий
Level 8 Local Expert
March 8
There is an electronic queue , there are places where you can sit. Everything is clear and pretty fast.
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Виталий Коротенко
Level 7 Local Expert
October 22, 2023
A huge trading platform. A large selection. It is convenient to order, but there is always a queue to pick up the order.
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Dima M
Level 8 Local Expert
March 7
I do not recommend it, there is only one price on the site, as we contacted the staff, the price has increased by 10,000 rubles! We've thought of a lot more! To get out of it, why is there such a difference!
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Александр
Level 5 Local Expert
May 3, 2023
Вроде все хорошо, но если машина в ремонте, а так обычно бывает когда ищешь бу запчасти, то не очень удобно добираться.
А и ещё, очередь на кассу и на осмотр запчасти это что то вроде организованной толпы - не очень удобно.
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Pavel Baly
Level 7 Local Expert
September 12
Half an hour for the ordered conception to be carried out. This is without taking into account the time for payment
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Maksim Khvedevich
Level 5 Local Expert
May 5
The prices are good, but the service is slow, there are a lot of managers, pickers, half go back and forth, half skulk around the corners
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Дмитрий Яглов
Level 12 Local Expert
September 11, 2023
ВСЁ систематезировано, роботизировано, налажено и чётко исполнено! По - моему мнению это лучшая разборка не только Минска, но и Белоруссии. Всем рекомендую!
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Сергей Р.
Level 3 Local Expert
October 8, 2023
I bought spare parts. The staff is polite, everything was quickly arranged, there are no complaints about the quality and conformity of the goods!
A good firm!
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wanost
Level 5 Local Expert
November 25
Everything was done and arranged quickly enough. They are growing))
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МАКСИМ БЫЧЕНЯ
Level 8 Local Expert
July 5, 2023
Огромный ассортимент запчастей, график работы более чем ориентированный на покупателя, есть доставка, персонал отдресированный), но на мой взгляд не хватает скидочной системы для постоянных покупателей.
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Мартин С.
Level 5 Local Expert
December 19, 2023
The guys are great fellows! They save you in the search for spare parts every time. Prices relative to other showdowns are lower
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Алексей
Level 4 Local Expert
September 22
I bought new power windows for Passat b3. Everything is OK
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Ольга Костюкевич
Level 8 Local Expert
August 3, 2023
Прекрасный сервис! Отлично шустро работают. Любезны. Чувствуется адекватность и желание помочь клиенту! Отличное место!!!
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Сергей Соловьёв
Level 7 Local Expert
January 24
Everything is fine. There is everything on the site. The prices are different. But it feels like the spare parts are being transported directly from Japan in the presence of the customer. An hour of waiting.
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Николай Назаренко
Level 6 Local Expert
July 16, 2023
Есть запчасти для всех машин, работает каждый день, персонал приветливый и всегда подскажет по запчастям, время ожидания правда долгое минут 15-30.
Show business's response
Владимир Бородюк
Level 12 Local Expert
May 30
Professional approach to work, Excellent company. I recommend it!!!
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Pavleg Pavlik
Level 3 Local Expert
September 21
It's a disgusting job. Instead of the promised half hour of waiting, you constantly wait 2-3 hours.
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Татьяна Козыро
Level 11 Local Expert
May 6, 2023
Ужасная работа. Запчасть подобрали мне отвратительно.
5 мая заказала одно,подобрали совсем другое .( Фото прилагаю).
По итогу,прождала час в очереди,а запчасть совершенно другая.
Сотрудник даже не принес извинения за такой косяк и за мое потраченное время впустую. А ещё вечером звонили,когда заказ заберу. Даже не отметили,что я была и что запчасть не та.
Это как в магазине просишь ручку,а тебе показывают точилку...
Первый раз там была,впечатление плохое.
Очередь большая,подбирают товар не корректно.
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Валентин Блажевич
Level 8 Local Expert
November 4, 2023
Well, that's what you need, now there are no alternatives, even disassembly, so that such an assortment, such low prices, the possibility of buying by installment cards.there's not enough space, queues, but it's natural
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Константин Кондратьев
Level 13 Local Expert
August 2
There are many things, but they work very slowly, well, very slowly.
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Yauhen
Level 14 Local Expert
October 15, 2023
Guys, we need to do something about customer orientation and convenience. It feels like I got into the store of the 90s. I found out here, paid there, came back with a piece of paper again... - very not for customers
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Александр М.
Level 13 Local Expert
November 17, 2023
Everything is at the highest level, they quickly found the right part by phone, arrived, paid, and took it away. Electronic queue which is very convenient
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Сергей Данченко
Level 5 Local Expert
June 22
I recommend. It's very civilized, in a European way.
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Дмитрий Науменко
Level 7 Local Expert
April 8
The order was ready in an hour. A large selection of used spare parts in good condition and at a low price.
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Михаил
Level 3 Local Expert
April 14
There is almost everything, I use it often due to the shortage of new spare parts due to sanctions.
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Андреев Евгений
Level 7 Local Expert
September 16, 2023
Отличный выбор запчастей. Единственное - это очередь на выдачу просто нереально огромная. Парковка перед входом, но ее не хватает - клиентов просто толпа всегда.
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Сергей Лагойко
Level 8 Local Expert
October 24
Excellent disassembly, an electronic queue for issuance is an excellent solution. They work quickly, you can solve any issues with managers
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валера с.
Level 3 Local Expert
September 18
You can find excellent quality spare parts.
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Константин
Level 6 Local Expert
August 4
Long queues. Once they forgot about my order and I waited there for 2.5 hours.
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Владимир Тумилович
Level 15 Local Expert
August 3
They help out all the time. Everything is clear as in the military
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Alexandr
Level 6 Local Expert
October 7, 2023
They do not write defects for spare parts in the catalog on the website - in my case, I learned about the defects directly from the consultant after driving half the city. Moreover, all 3 parts from the available ones were defective. Everything else reminded me of a polyclinic.
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Анна Шматкова
Level 5 Local Expert
September 16, 2023
Срочно понадобилась задняя фара, заказала, в течении часа заказ был готов. Фара б/у, но без дефектов. Оплата по факту, если не понравиться, можно не забирать. На месте есть СТО, правда работают по записи. Быстро и качественно)
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Николай Юрьевич
Level 8 Local Expert
August 16, 2023
Заказал по телефону, попросил чтобы заказ был готов к приезду. Заказ к приезду небыл готов, пришлось ждать, кассира нет на месте оплатить тоже пришлось ждать.... Серьёзная организация, организация плохая, люди мучиться в ожидании.
Далеко ещё до клиентского сервиса!
Номер заказа 3438436
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Show business's response
KaKuIIIoNoK
Level 18 Local Expert
June 13
I waited 50 minutes for the order to be collected,
and I made an order by phone!
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Konstantin
Level 9 Local Expert
March 5
If you plan to pick up the goods in the evening after work, then plan that the procedure may take an hour, otherwise everything is fine
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Сергей Г.
Level 2 Local Expert
September 16
Everything is clear, I ordered it, I arrived, I took it, everything is on the level
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Вадик Рылко
Level 4 Local Expert
July 6, 2023
Из приколов б/у запчасть вы ждете когда её вынесут к вам ожидая свою электронную очередь, на Масюковщине было лучше. Не удивляйтесь что запчасть на фото не будет соответствовать детали которую вам вынесут - часто бывает некомплект. Итог: всегда заказывайте 2 единицы товара, тогда все будет ОК.