Sushi House
585 reviews
December 19, 2024
It's not really possible to order anything, because the application is a complete disappointment, ordering through the website is the same story. I added dishes to the basket, write the address, choose the payment method, writes there is nothing in the basket, I make an order again and everything is exactly the same))
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1
December 18, 2024
Rare ... Absolutely not tasty, everything came soft-boiled, fish at least, the combinations are strange and disgusting. So also the delivery was delayed for 50 minutes, they offered a coupon for sweet rolls at the next order. Are you burning out? There will be no next order and who needs sweet rolls at all!?
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1
December 14, 2024
Today we ordered the set "Timur will pay", the order for Goretsky was waited for 1.5 hours, although it was announced 40 minutes. The sushi itself is terrible, the rice is frozen, it probably stood open for a day, the fish is raw, it's like hell, everything is falling apart. In short, don't go there anymore.
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1
October 6, 2024
I have tried sushi in many establishments and I am not a strong believer in food, but this institution just broke through the bottom with its product quality ...
1. Tasteless fish
2. Overcooked, tasteless rice, which is taught as THE MAIN ELEMENT OF SUSHI! And besides, he seemed to have been lying for 3 days already.
3. The filling is just the smallest and tastes worse than sushi in Euroopt, which is difficult to imagine even.
4. Also, as a marketing deception, they post a photo that does not match the description of the set!
If it was possible to put -10, then this institution is worthy of such an assessment.
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6
September 13, 2024
*I appreciate the delivery
Just today, my husband and I made a delivery order, ordered ramen with chicken, gyoza and Santa set. Gyoza was not brought, saying that she was not there (but she was visible and available for order in the application). The money for gyoza was returned, there are no questions here, and they called to warn that gyoza would not be there.
When the order was delivered, we first tried sushi and they were very strange - fresh, the rice seemed to have lain down, in one piece I came across a fish with a very dubious taste. I decided to try ramen and when unpacking I noticed that it leaked into the bag: I tried what was left in the glass - broth with bitterness, eggs with a dubious taste and very tasteless, tough chicken.
With soup, and before that, there was a joint in one of the orders, do not take coconut bread - mega unleavened soup, I remember I even had to add salt to it. We ordered many times before from sushi house, but this time was probably the last, it was very disappointing, I do not advise it.
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4
January 3
Santa's set was ordered for the New Year's table, the order was of disgusting quality, the rice was dry, the sushi stuck together, the manufacturers were disappointed in this, we won't order any more! Before that, the ordered sets were very decent.
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1
January 10
Hello.I placed an order at 4:50 p.m. there is an SMS that the order has been accepted.
I ordered for 19:00, but they have a de-range of 18:40-19:10
As a result, it's 20:13 now, there is no order
. The deliveryman called and promised to stay for 20 minutes
But I'm sorry to be an hour late.
It's been an hour, but the order hasn't arrived yet.
Maybe he'll be delayed by one and a half hours
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1
May 24
People, avoid this place if your health is expensive. They brought smelly rolls, with rotten cheese and bones in the fish, and no sauce. There are only one sticks per set. The support service hangs up. It can be seen that this quality is the norm for them. DON'T BELIEVE the good reviews
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October 25, 2024
I ordered 2 sushi sets, as I liked them before, but apparently I haven't ordered for a long time, since this time they just delivered a disaster, not sushi. In one set, all the rolls were made from old nori leaves that couldn't be chewed. The second set tasted strange and had a bitter aftertaste. I didn't take any chances and finish eating, I just threw it away.
Complaints are answered for a very long time, but judging by the huge number of negative reviews and such quality, this place clearly does not care about the quality of food and its reputation. I definitely won't order from them anymore and I don't advise anyone.
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2
May 8
We placed an order on the website, waited, and in the end we were told that the sushi would not be delivered because there were technical problems on the website. Your website is always crashing, can you do something about it? I won't order here anymore, I'm very disappointed.
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1
November 16, 2024
It's a mess, what a mess they have there!!!!
Ordered sushi, cumulative discount points were not deducted. Okay, their app and website are constantly not working correctly! Set up the website and the application)))
Left in the comments to the orders that you would call. No one called.
I'm calling myself! Please write off the accumulated points. They say everything has been written off and the amount to be paid is 63 rubles.
The courier arrives and says 77 rubles from you!!!)))
I'm calling again, it's impossible to get through. They say we'll call you back!!! So what???
Again, no one called))))
I'm not sorry, nothing at all. However, after a couple of minutes, the courier was written to charge us a normal price ....
Hey hello! You ruined my evening, you wanted to charge me more than I owe you. Will you call me back at all or are the words sushi house an empty sound!!!
My dear ones, and the joke is that I am a regular customer))))
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1
February 14
We ordered the ”kiss me“ set for February 14th, the sushi is disgusting!It feels like the rice was weathered for a couple of days before it was used.Sushi is not fresh!Honestly, I thought it would be decent for the holiday, but no!
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2
September 19, 2024
On the 17th, from this place, we ordered the delivery of rolls on Yandex Food, ordered in Raubichi, delivery was set for 18:35-18:45, what do you think? As a result, at 18:46 it comes to me that the courier is not in place, but when I came to this place there was no courier, I corresponded with Yandex Food support, but they said that the courier accidentally set this status and was already on his way to me, as a result he never arrived, and I waited for him I was on the street for 1 hour and 50 minutes and corresponded with support all this time, in the end they just returned the money to me, no compensation and apologies from this institution, and they returned less than 500 rubles in money, because the Belarusian ruble fell, honestly, this is just a terrible situation I would not advise anyone. And it's better to close this place altogether, there are a lot of complaints
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2
November 4, 2024
I found the perfect sushi preparation for the family.
The quality, price and speed of manufacture are all perfect.
The staff, the young guys are pleasant and polite
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1
September 21, 2024
For many years, these were our favorite sushi in Minsk. Always fresh and delicious. But it looks like something went wrong. The last order was very disappointing: strange rice, unripe avocado, nori of an incomprehensible color.
Judging by other reviews, this is not a one-time mistake, but a trend.
It's a pity, we'll have to look for other deliveries.
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February 15
We made a pre-order at a specific time, as recommended on the website, while the courier delivered the order 2 hours later than the scheduled delivery time, the mood was spoiled, the event failed
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2
December 15, 2024
The first and last time I order at sushihouse. Unagi's spice gunkan rice is dry, and takeshi maki's dessert is all fallen apart. It was obviously not cooked on the day of the order, since the rice was steamed and the dessert was floating in liquid.
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2
May 3
It's just awful! The delivery is long, the order time has changed five times. They didn't bring the chopsticks for the set. The view is disgusting, everything is gone, the sushi is falling apart, the rice is sweet. Terrible impressions. They sell better in the store.
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February 14
They were supposed to arrive at 8 p.m. I ordered in advance. The order is already almost an hour late. The website doesn't work, and neither do the phones. It is not clear what to do. It's just awful
In addition, they brought a sticky-looking porridge from rolls
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August 23, 2024
I order their tuna poke for the fifteenth time, I like it incredibly! The gyoza is very tasty, the delivery is quite fast, the menu is quite large, there is plenty to choose from. Thanks for the work
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December 10, 2024
I ordered sushi here for the first and last time.
The fish is absolutely tasteless, even in the Green sushi shop they make it tastier.
You didn't bring your chopsticks with you. When ordering, this and the fact that the sauce does not go anywhere was not indicated. As a result, you order delivery, and then you also run to the store for chopsticks and sauce. So sushi also turns out to be tasteless.
For 60 rubles, of course, such a thing.
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January 17
We ordered Office set #1 for the company. The rolls are generally delicious. At the same time, there is little fish filling, they put a lot of cream cheese, apparently they gain weight.
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November 21, 2024
I installed the app and took advantage of the 50% discount offer. Perhaps that's why I waited exactly 2 hours for delivery, with 40-45 minutes announced. At the same time, there is no way to track where the courier is in the application. He did not call himself, and I myself called the delivery 2 times to understand in what light my order is. The second time, by the way, no one picked up the phone and did not call back. Thursday night is not even a day off. Sushi is for a big fan, it tastes strange, the roll is so soaked in deep-fried oil that apart from the taste of the oil, little is felt, but this is of course subjective. I do NOT recommend it.
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1
October 11, 2024
Delivery was announced from 20.10 to 20.30, at 20.50 the operator said that the courier would be in 20-25 m ... at 21.40 they said in 3m the courier would be with you, canceled the order tk 25m the previous ones have already become an hour and for good reason, tk the courier arrived on a scooter through 20m)))but the operators did not inform the courier about the cancellation!!!!!Of course, the operators don't care, because they don't run in the rain!!!! And with all this.to find out about the order, you need to hang on the line for 5 minutes every call
Cancellation of the order, because at 22.00 you need to leave home!!!!the terrible service also lied about traffic jams in the city))
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May 31
Kamikaze set - the price is very expensive for such a big set, but the taste...
Everything is fresh, wasabi is made of plasticine;(
5/10
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April 23
Disgusting service.I ordered lunch in advance.They called and said it would be ready by 13:00.At 13:10 it is reported that it is necessary to wait 15-20 minutes.Leave without lunch.I strongly advise against it
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1
May 4
The worst sushi service and quality! When the delivery was announced in 30 minutes, it arrived in 80 minutes!!!!! The sushi wasn't fresh... Definitely not recommended! My last order is from them!
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July 27, 2024
I would have put 5, but the order for two days in a row is very different.
Yesterday I ordered a set of sushi, hot and salad. Pick-up Z. Byaduli (you get 5 stars). The sushi is very fresh and I liked the rice very much, the gyoza is beyond praise, the wings are in a gorgeous sauce (the meat is soft and very tasty marinade).
The second day is sad. There was a delivery here. The aftertaste of yesterday))), I wanted more. But there is a huge disappointment. The same sushi - the rice is dry, the fish is terrible and somehow all salty (as if there is something spoiled in them), gyoza are not like that at all, the wings are almost without sauce and taste unpleasant.
Conclusion: if I order again, then only with pickup from Z. Byaduli. If everything is sad, I will choose another restaurant.
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2
October 4, 2024
It's been a disaster lately!
One day we ordered, we forgot to put drinks in!We got together with the girl on the phone, which will make a note and add it to the next order, the main thing is not to forget to write about cola in the comments.
We ordered another time, indicated in the comments, not only were we late, we also forgot about the drinks with the phrase "I should have called and said that you wrote a comment!"
Today we made an order, the waiting time is 1.50, ok, we ordered
Two hours later, we decided to call, and lo and behold, they deigned to tell us that the order was waiting 30 minutes longer
As a result, the final waiting time turned out to be 2!!! 40 minutes!!!!
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1
October 16, 2024
We ordered sushi on 10/14/2024. The delivery is fast, there are no questions. The courier was not late, thank him very much. But, Seth himself..... It's disgusting. The rice is stuck together, the rolls cannot be torn apart. Unfortunately, it was not me who controlled it, but my guests who came from another country. I was very disappointed, the appearance was surprising, the fish was at a minimum, absolutely tasteless, bland, the rice seemed sour, half of the set had to be thrown out, etc. it was simply impossible to use this "product". We took the set "A-1 :25 years with you"
I don't recommend it to anyone. One star exclusively for delivery.
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March 28
I ordered food through Yandex, got the wrong address, and immediately wrote to them about the error I found - the order was canceled, the service was not provided, and the money was gladly written off!! Such good fellows!!
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November 7, 2024
We ordered sushi, we liked everything very much. Fast, tasty, aesthetically pleasing)
Very tasty baked)
I will be happy to order more
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1
September 11, 2024
Disgusting service and spitting in the customer's face. I will describe the situation using the example of 3 cases. 1st: 22.06 I made an order for 2 sets and there was a sweet rolls promotion as a gift. I made the order in the morning at 17:00-18:00, bring it and I didn't check it right away, and then it turned out that there were no sweet rolls at all.
2nd: 10.09 we made an order for 1 set at 17:00, the rice was as if it had been stale and hard in places, as if they had been made and they had not been in the refrigerator for half a day (well, no one was poisoned).
3rd: 11.09 we have already ordered not a set, but a WOK, well, it already seemed like it could go wrong. We made an order, a 1+ 1 promotion, ordered seafood woks for everyone, we are waiting, the order arrived, it's good that we decided to start without waiting for a couple of people and it turned out that they were with chicken. We call the operator (for a minute with chicken 17.99 and with seafood 24.99), she neither apologized, nor said that there would be a nice bonus to their joint, but only rewrote the order and said that it would be necessary to pay extra (as again it turned out we were punched not for 24.99 but for 26.99) and plus the courier brought a new order after 1.5 hours, I took the first one (with chicken) . As a result, the hungry would have sat for almost 2.5 hours and the institution did not even make any pleasant bonus for its mistake. No customer orientation, disgusting service and attitude, a bad impression of the establishment. We will look for another place.....
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1
September 26, 2024
It's just the bottom. Honestly, it 's a pity for the time and money spent . Sushi set is not about anything , it is not very tasty, the rice is dry. The fish is far from the first freshness . It 's like they were bought at a convenience store an hour before closing time . I'm not talking about this noodles at all, everything is visible in the photo. It 's overcooked . The only more or less edible is a dessert, if you do not pay attention to their appearance. What the hell is this attitude towards customers? I'm paying a lot of money and I hope to have a delicious meal. By this time , everything goes into the trash . This is the first and last order here. I've never seen or eaten anything worse than this .
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1
October 8, 2024
delicious and always fresh food. always fast delivery and courteous staff. all the dishes do not differ in appearance from the picture on the menu. We will visit you again!
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1
January 31
Hello. The rules of sushi delivery in Shchomyslitsy have been changed. Previously, you could pay in cash, but now you can only pay by card. Bad. It is not always possible to pay with a card.
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May 4, 2024
Delicious, always fresh food. Fast delivery. A fairly wide range of products, and absolutely all of them are pleasant to the taste and originally designed.
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June 2, 2024
We ordered sushi with a friend for the first time in this institution. We faced very big problems with the site. We added a sushi set to the basket, and an inscription appeared that if you order more for an additional one.the amount, it will be a gift. They chose additionally. We chose a gift. We begin to place the order itself, write the address, phone number, payment is possible only by card. Adding the card, the order was lost. We have re-issued it, there is already more choice of payment, there is also cash. We made an order. There is a button for fast delivery for 3p, you have chosen it. We have completed the order. Everything is OK. Then the administrator calls in a couple of minutes. Your payment failed, and the money was withdrawn from our card. The receptionist said she would sort it out and call back. As a result, I called back in 5 minutes. It seems that the payment has already been made with them, but the order is not displayed. He asks her to repeat our order personally. We dictate, we say that a gift is also offered. To which we hear that there will be no gift, because this is an order not through the site already. Okay. We say that we have chosen fast delivery, it is also no longer possible, the order is not through the website. Disruption of the site is not our problem, but as a result we suffer and cannot get what we wanted.
We spent time waiting for the order to be sorted out. They cannot provide us with fast delivery. As a result, we waited
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3
1
February 14
Now I'm in shock, I can't get through to them, they brought sushi, the rice is dry, everything sticks to the tray, everything crumbles, the holiday was a success, I just won't fix it...
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2
November 29, 2024
We were with a friend at a gastrofest. We were very satisfied! The service is top class. The waiter Vladislav is a very nice young man. We will come on a regular basis
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2
January 4, 2024
I always ordered sushi here, it was awesome delicious. Consistently once a month, and in periods 4-5 times a month. Today I ordered to please the family, sit together and have a delicious meal..It was terrible. The fish smells, it is 3 times less than usual, the rice seems to have been ready for several days...It's not that it's not delicious, it's like I ordered sushi at the cheapest sushi bar...In general, it's not even close to what came to me before. It's sad, a ruined evening for the whole family..I don't know what the reason is, but the feeling of this order is terrible
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7
July 24, 2024
Excellent service, the staff are polite and friendly. The food is always fresh and delicious, and there have never been any complaints about delivery either. Thank you for the quality service!
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1
April 12
I live nearby, so I order them. It got worse and worse every time. Today, half of them were thrown away altogether - the rice is very sweet, there is very little filling. The money that was thrown away.
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November 1, 2024
This is already too much!!!
The first time I closed my eyes to the HAIR in the rolls, but this time I decided to write, since this is already a pattern
I wrote directly to them, and they didn't even give me an apology for spoiling my appetite and mood!!
Minus the customer, I definitely won't order in this place anymore!
If you don't want to eat your hair, then it's better not to order here
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1
December 7, 2024
I made an order on the evening of December 06 at about 19:00. Everything is decent: the delivery is fast, the sushi set is delicious, the prices are reasonable, BUT there was a piece of packaging film in the rolls.
Not without a fly in the ointment :(
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January 4
I ordered a set of sushi. Except for the delivery in 45 minutes, it's a disappointment.... Sushi is tasteless from the word at all, incomprehensible filling, no taste... and they look unpresentable
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1
July 14, 2024
The order was made, paid for, the order was not delivered, neither SMS nor the delivery service specialist contacted after the order, contacted an hour later, they could not clearly explain anything, except that the order would be delivered in another hour!!!!!!We could not get any apologies or clear explanations; in addition to the phrase "a more experienced manager" will contact you, the question arises-who works for you???Specialists who cannot be called specialists!!!A spoiled evening; a spoiled opinion of your establishment and those who work for you!!!!The manager never called back and now you need to return the money for the undelivered order yourself!!!If it were possible to put a minus one; I would have done so!!!I do not recommend it, from the bottom of my heart!Work on the team!!!!
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2
September 17, 2024
I ordered two nigiri sets and two roll dogs today.
Nigiri rice is complete crap. It is undercooked, the grains creak on the teeth and drain away with water. That is, when cooking, cheap rice was used, not rice for sushi and the cook is a two-biter.
The cat did not eat fish. It is listed as a sea bass.
The dog roll is deep-fried in oil of not the first freshness. As a result, it has the same taste of rancid butter from a cheap eatery.
And all this costs 90 rubles.
Not bad for an institution that prefers additional profit to quality.
Never again.
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1
February 15
We ordered the Unistar set. The quality is terrible. The sushi is obviously stale, like rubber. The seller has gone bad, plus the prices do not match the quality of the product.
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July 12, 2024
We wanted to place an order for delivery via cream.buy. We chose a set, the description of the promotion states that delivery to Senica is free when ordering from 40 rubles. We place an order, it comes out more than 72 rubles. At the same time, it is unclear what the amount was, click next - and voila - delivery of 20 rubles. I call the operator, Kristina, who says that yes, the delivery area has changed since yesterday, and now the order is only possible from 160 rubles. To my question, what is cream on the site.buy other information is indicated, I was told that it has not been changed yet. And that the order is now the only way and with online payment. I will be happy to send all these screenshots in MARCH, so that we can check this excellent pricing a little bit and contribute to the speedy updating of information so that people do not waste time.
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2