Sushi House
585 reviews
June 30, 2024
Disgusting. A meager number of rolls arrived for 80 rubles. The fish is thinly layered, torn, the rolls are absolutely tasteless, the rice is dried and hard, as if it is not seasoned with anything. They do not differ in taste at all. There is nothing to say about cutting and sizes, everything is of different sizes. This is the first time I have come across such tasteless rolls in Minsk. It's a shame to get it for that kind of money.
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January 23, 2024
Despite the promise of a long delivery, Yandex delivered it quickly enough (even though it was late Tuesday night). Fresh and delicious, but I take off 1 star as an offer: no matter how much I order sushi in various restaurants, at least soy sauce is reported along with the order) He was missing. I understand that this is not an obligation of the restaurant, but it would be more pleasant and familiar)
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April 27, 2024
Sushi is beyond praise!!!
But delivery🤬🤬🤬
I made a pre-order a day before, called the delivery service, and specifically stipulated the deadline for delivery.
I was assured that the order would be completed on time.
It seemed that I had foreseen everything.
But, I was wrong(((
The order was delivered exactly 20 minutes later than the agreed time.
What was critical for me!!!
The value of the product for the consumer consists of a simple formula:
product + service.
Everything is fine with the product, but the service 🤬🤬🤬
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1
February 16, 2024
A few days ago, we ordered a pre-order set for February 14, indicating the delivery time at 20:30-21:00. The operator called back, agreed on the order and waited for him with a calm soul in the evening of the 14th. It's already 20:30, 21:00, there is no order. I'm trying to log into the app to track the order status-it doesn't work. The site is also "laid down". It is clear that there are a large number of orders, I think I will call the call center. And there is a failure, it is not available, you call other numbers-the same thing, they are not available. As a result, the order was not delivered on the evening of the 14th, we went to bed, upset by the spoiled evening, in the morning at 6 o'clock I got through to the call center. The whole answer to the question where is my order-sorry, it is at a retail facility and was not delivered due to a large number of orders, although a pre-order was placed. They offered to bring it the next day on the 15th, at first refused, so all trust was undermined and I did not want a repeat of history, but then agreed for the sake of interest to see what would arrive. When asked if something would be expected as an apology for an un-delivered order, they eventually gave a promo code for mochi in another restaurant altogether. The question is, why do I need your promo code? By the way, Seth arrived half out of unleavened rolls and 15 minutes late.
I don't want to order anything more in this place, and the management, if there is no way to make and distribute pre-orders, then it's better not to run them at all than spoil people's evening.
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3
September 2, 2024
I ordered sushi, worse, I haven't eaten yet. Rice is like porridge and sour, the rolls are twisted so that everything falls apart, it felt like Zoya the cook was cooking. curd cheese is sour, fish and shrimp are tasteless, just bland. 60p in the trash, in the same place as sushi, the evening is ruined, the child is upset.
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1
March 15
I will never order through the website again and will make an advance payment. I waited two hours and was left hungry. The service is terrible
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1
February 13
We ordered a Club House set. Honestly, it's been a long time since I've been so disappointed with sushi.... Rice is just a sticky mass, impossible to chew.
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1
October 27, 2024
Jedi set and Hanabi maki were ordered for delivery.The order arrived at the wrong time.The set looked good, but the rolls were falling apart, but the hanabi roll had a terrible smell and condition, as if it had been lying down for a long time
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January 21, 2024
we ordered sushi at ~ 3:30, they said that the waiting time would be about 1:50 hours, well, that's okay, until they cook and bring it, it's already at 6:00, and there is still no order, although 2:30 hours have passed, well, 10 minutes of delay was still possible admit it, but be 40 minutes late.We called to clarify where our order was, the girl said that they would bring it in 15 minutes, well, okay.As a result, another 40 minutes pass, we call again, they say that they will clarify where the order is at the moment and will call back, they did not call back.The order status after the second call changed again to "preparing", and the courier himself was located on the map near the Diamant shopping center, which is 30 minutes away from us, which shows that the courier was changed, because the map showed a different location exactly 5 minutes later, and at 7 a.m. the long-awaited order was delivered.According to the map, if anything, the courier traveled all over the city, but for some reason he ignored only our address, as I understand it, although the map showed that he was very close to our house several times.
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4
December 10, 2024
The sushi was delivered at the right time, but the set itself... Rolls with perch, it seems to me, should not stink of someone's grandmother's musty rag. Let's hope for a favorable outcome in the morning, otherwise we managed to eat one at a time.
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1
September 27, 2024
The most tasteless rolls I've ever tasted. Everything is bad - from the freshness of the ingredients to the twist. The rice is hard, the fish is "smelly". We tried one at a time and the rest goes into the trash. It's better not to cook at all than this.
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January 5, 2024
Always fresh and delicious sets, as well as lunches. They cook quickly and take into account the wishes of the client. A varied menu, special events are held for the holidays.
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1
April 19, 2024
I do not recommend it.
1. It is written in the description: fast delivery - 3 rubles. Does anyone write that for some reason it is multiplied by 4? And it becomes 12 rubles??
2. The delivery was not fast and was delivered half an hour later than the stated time. This is not the courier's fault (it was evident from the Yandex application), it was the order that was given later.
I don't like to write bad reviews, honestly I always try to write good ones, but somehow it's completely....
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November 7, 2024
The order was waiting for 2 hours and 50 minutes, they promised 1 hour and 30. The courier spread his hands as we manage and carry. The flattened rolls somehow sat on them.It's just a plague. If you want to enjoy the service, forget sushi house. It sucks.
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1
October 6, 2024
I ordered a set, 48 rolls.
There is one thing in the picture, another in the description. The set does not match the stated one. Salmon is tasteless, pale. Rolls are solid rice.
I don't recommend it. For that kind of money, it's a total failure.
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1
August 17, 2024
Good evening.
The quality is not very good, although they asked to do it well....
The gift was made ((((The birthday boy is not happy. Previously ordered at other points, everything was fine. I'm not naked here anymore.....
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January 26
We ordered XXL Krevetoria) we were satisfied with both the set and the delivery speed!)
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August 26, 2024
Thanks to the courier for the fast delivery, I asked to add less oil, the request was fulfilled at the highest level. Thank you. A very tasty wok
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1
December 20, 2024
12/20/24 We took a shrimp set, and one review is not enough to describe the disappointment and all the disadvantages.
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1
July 1, 2024
They brought it quickly, of course, but the quality is just terrible. Not only is the fish not fresh, the rice is bland, falling apart before our eyes, but also a stone in expensive Philadelphia... Thanks for the ruined evening, we won't take any more ....
PS. It was lucky that we didn't break our teeth and no one was poisoned.
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December 7, 2024
Delicious sushi. The set is big. Lots of fish. The staff is polite. The delivery is fast.
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1
October 18, 2024
We ordered a set, dry rice, sushi not cooked by hand, yesterday's, not fresh, I was very unhappy, thanks to the courier for annoying with payment, you have to respect people
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1
March 7, 2024
Terrible delivery, pre-ordered the next day at 13 o'clock, the girl called back and said that the deadline for delivery was 13:30. However, after contacting them at 13:40, they said that they would wait another hour... The mood and anticipation of something good left the chat with such an unpleasant service. I never advise you how long you can wait for your couriers
Process applications normally, every second review is about the same thing. The attitude of a company that cannot listen to customers is noticeable. Horror
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September 1, 2024
The rolls are very tasty and well cooked, fast delivery. Thanks, I'll order more.
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1
April 8, 2024
And the question is not even about the thickness of the fish, through which even the rice is translucent. And in a CRISPY avacado. It's just impossible to eat, we ordered three servings of avacado rolls and in all three it's like carrots. Of course, this is simply not possible. A complete disappointment. + always check if everything is reported. We decided to forget about ginger. It's just all in the trash, why take orders if you don't have a mature avacado. It's not the norm when rolls are crunchy.
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August 16, 2024
Orders are delivered at night for 2 hours, the courier said oh, I wrote off 10 rubles more from you, then the administrator will return it to you, well, I did not return it, the service is disgusting, I advise you to use any other than this.
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April 21, 2024
21.04 we made an order for the cream buy.
A set for 47 rubles. I put 3 stars on it - it was delivered very quickly, but it's clear why!
Apparently the sets are prepared in advance, all the rolls were stale!
The rice is cooked, the fish is too, everything is dry, horror!!!It was the first time such tasteless rolls were eaten.A piece of lime will not save these sushi!!
As if they had been lying for at least a day!!!
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1
July 10, 2024
The order was made terribly . We ordered 2 volumes of the pit - one water , two very small shrimps , a piece of champignon , two very small squid and two mussels in a shell ! Sushi didn 't seem to be molded ! They 're falling apart !!!!! Tempura shrimp are unfinished to the end! This is the first time we have received such a terrible order from you!!!!!!! Very upset !
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1
July 16, 2024
On June 16, at 23:00, an order was placed on the website. At 0:20, we called OURSELVES to clarify the status of the order. We were offered to wait another 1.5 HOURS!!! The attitude towards customers is DISGUSTING!! If you don't want to stay hungry, I recommend contacting another company.
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1
December 17, 2023
We decided to order sushi in Fanipol. A screenshot of the delivery terms is attached. Specially collected for 80 rubles, although it would be clear that the two of them would overdo it, but still - the delivery is free)) They call back and say - Delivery is 10p, well, like 10p, it is written for free from 80p, there is no delivery of 10p, okay, I say, now we will reduce the order, if you bring it for a fee, then you do not need so much. We redo the order smaller, the call is 20p delivery, so that you need to take 160p for free. Naturally, they refused on principle, well, the review is here. In a good way, people sue and win on such an easy option, and the stigma is hung on the company. Well, all right, let it be on the conscience of the leadership. It is clear that I will never contact anyone again and will not advise anyone"
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3
May 31
A set for 60p and no chopsticks were laid.
Small and not tasty. It sucks, in short, the service and the taste.
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May 18, 2024
At 15.40 we made an order for pickup at 19.30. We arrived not ready, we waited, at 20.00 we were told that the order had not yet begun to be made. We waited another 35 minutes. Pick up at 20.35 instead of 19.30. Thank you very much for treating your customers!! Just without unnecessary comments!
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1
February 14, 2024
It's terrible, the holiday is ruined, the sushi was never delivered on 02/14/2012, although there was a pre-order a few days in advance and the relevance was clarified three times by phone, including a call on the day of delivery.Neither phones nor instagrams answered, the application did not work, and we sat without a festive dinner waiting for a miracle, but it did not happen, we had to cook at 22 o'clock.HORROR, I won't order anything else here.And no one even called!Why take so many orders when you can't handle them?
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1
January 3, 2024
We ordered a pre-order set on 12/31/2023. The quality was terrible. I understand that there are a lot of orders on this day, but nevertheless the quality should not suffer. The rolls were all falling apart, they were barely holding on between the sticks. And the lime was generally squeezed between the rolls, we noticed it when we had already eaten half of it. I left a review in the application at first, but no response. I am attaching a photo.
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January 2
We pre-ordered sushi on New Year's Eve. The whole set was terribly dry and already tasted spoiled.
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1
March 1
I do not recommend it-the rice is undercooked, leathery. I'm not talking about slicing at all, one roll is 3 cm, the other is 1 cm
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October 12, 2024
We ordered two large sets, they were very different from the photos. I don't know about the other menu, but sushi, it's not sushi. If someone reads the review, don't make a mistake.
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1
November 16, 2024
The most disgusting sushi I've ever eaten. The quality of the products leaves much to be desired. I won 't order any more here 🤢
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2
July 3, 2024
I made an order at 00:10 on July 3. At 6 a.m., they called and said that due to road closures, the courier would not be able to arrive. It was as if they were deliberately stalling to not fulfill the order. 6 hours of waiting is already too much…
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1
April 25, 2024
We ordered a 1+1 wok promotion. It would be better not to do the action, honestly. There are 2 squid rings in the wok, 1 shrimp, 1 octopus, the rest is tasteless rice. I don't really want to pay for one rice, because I can boil it myself at home. This place has deteriorated very much
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1
August 15, 2024
The quality of the drying has deteriorated terribly. We ordered delivery, and it felt like yesterday's sushi was brought. Everything is falling apart, the shrimp is bitter, the rice is stuck together. The fish is dry and slightly odorous. I am very disappointed, I will not order any more
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November 4, 2024
Yesterday we ordered two sets of sushi for Yandex. I'm terrified, rice is generally terrible, salt is 0! There is no taste at all . Upset . I just count 100 rubles in the trash .
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1
June 26, 2023
It feels like all the reviews that are here are purchased. I've never eaten worse food in my life. Sushi house is the only salvation in Minsk at night, but it would be great if this food could be eaten ... how many times have I given this place a "chance" - in vain! Don't take rolls, just all the positions are disgusting, it's scary to look at fish, I'm not talking about what's scary to eat at all. The soups are all bland... the woks seem to have been chewed and spit out into a box. The only thing you can eat is a wok with rice and chicken. If you don't want to ruin the evening or wait for delivery, then it's better to order something else. I don't recommend it. It's a disgusting place.
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10
September 16, 2023
To begin with, despite the fact that we said we would eat on the spot, our sushi was still covered with a lid. Because of this, even the appearance has lost all appeal. They didn't taste any better - it feels like it's not a specialty sushi restaurant, but just a place where sushi is made sideways. The rice is not tasty, the fish is salty enough to reduce the cheekbones. Frankly speaking, I would not recommend such food even to enemies. This is the first and last time I eat here!
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3
August 21, 2024
I ordered sushi pickup, forgot to add ginger, although I paid for it, I love it, I was a little upset, but everything is delicious
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1
March 21, 2024
I have repeatedly ordered sushi here, it was stunningly delicious. 03/15/2024 ordered a Max set to please the family, sit together and have a delicious meal. I ordered by pickup from the point on Z.Beduli street. As it turned out, it didn't work out, because it was terrible. The fish had a foreign smell and there was much less of it than usual. And there are no words about rice, as if it was cooked under the king of peas. It's not like it used to be and it's not tasty. The family insisted on a negative review and did not order sushi here in the future. Photos on the website and live.
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1
September 17, 2024
We ordered rolls , 30% of the whole set was delicious , the rest were terrible , the rice was undercooked or old , the rolls were falling apart and tasted strange .
Couriers are a separate art form
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1
June 24, 2024
I ordered the delivery. Seth Sayonara. Honestly, after trying one of each roll, the rest went to waste. I really don't recommend this set. The fish was rotten in one of the rolls. It's not tasty at all, it's not even edible. I strongly advise against it
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October 29, 2024
we ordered a large set for the company, fast delivery, fresh delicious sushi
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1
May 20, 2024
An order for delivery to the Sovetsky district. They were late, the rolls are tasteless, the rice is old, the fish has no taste at all, except for "light laziness". Both salmon and eel, everything is the same. It happens that delicious cheese saves weak rolls. This is not the case, it is diluted and whipped here.
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