We lived in a hotel and used a cafe in October 2024. There are no complaints about the kitchen (dishes), cleanliness and comfort of the place. But there is a disadvantage in the service. Often there are no clean dishes in order to simply put food on the breakfast buffet. Sometimes there are no cups for porridge, then plates, then cups for coffee and tea. When contacting the staff, you get a dry answer: "Wait, they will be here soon" and ... it soon turns into 10 minutes or more! And they bring only a few pieces (8-10) and the dishes immediately run out and you have to wait again for at least an amount of time.
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Виктория Павлова
Level 5 Local Expert
May 21
The Platinum restaurant, which is located at the Victoria SPA Hotel, celebrated the sister's wedding. The restaurant was pleased with really high-quality cuisine, high level of service and excellent location. The wedding was celebrated in the summer, opposite the park, everything is very convenient, a photo shoot was held in the park, and the guests were accommodated at the hotel. I recommend the restaurant hall for any festive event, be it an anniversary, a wedding or a corporate party. The hall is spacious, beautiful, I recommend it.
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Алексей Пархимович
Level 10 Local Expert
December 20
A good restaurant. The food, service, and atmosphere are all at a decent high level. I would even single out the food separately. My picky taste is hard to please. But here I didn't even have the thought to find fault with something. Everything was delicious and served on time.
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Juliana G.
Level 9 Local Expert
February 16
We recently visited the Victoria Platinum restaurant with our family and were very satisfied. The interior of the restaurant is decorated in warm colors, creating a cozy atmosphere. The restaurant's menu offers a wide selection of European dishes, as well as a variety of desserts.
The waiters are polite and attentive, take orders quickly and keep the tables clean. I would especially like to note the quality of the dishes - everything was cooked perfectly!
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Татьяна Скотникова
Level 9 Local Expert
March 17
A cozy hotel, good service. The room was spacious and clean. The breakfasts are hearty and delicious, the SPA area is excellent, a small pool, a hammam and a sauna (I did not want to leave the hammam, such dense steam is what you need for relaxation and relaxation). I liked everything very much, we had lunch once, the dishes were also delicious and aesthetic.
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Наталья Федорова
Level 9 Local Expert
April 14
Nice hotel, friendly staff.It is located close to the center, within walking distance of shopping centers, a park, near bus stops.A good buffet, fruits, vegetables,pancakes, meat dishes.I took off the star, there is no drinking water in the room and on the floor.
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Oksana Luk
Level 9 Local Expert
April 23
Cozy, comfortable rooms, breakfast included, buffet. Stunning view from the window. The pool and spa area are included in the room rate, which is very convenient. I really liked the lobby of the hotel, you can drink coffee, a milkshake. I recommend.
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Алексей Зинин
Level 9 Local Expert
August 26
Pleasant staff, clean cozy rooms, a good buffet menu, there is a park in front of the hotel where you can walk.
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Сергей Г
Level 15 Local Expert
December 24
If it wasn't for the closed restaurant, then everything would be fine." It is not clear why the hotel Administration does not take care of the comfort of the guests? The nearest restaurant is 15 minutes away by taxi. So capitalism has reached Belarus! Everything is for sale! Even the reputation! And opposite the presidential residence! Is this hotel management specifically doing something to stifle tourism in Belarus?
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Ольга Ш.
Level 9 Local Expert
March 20
Considering that the hotel is 4 stars, not 5-everything is very good. We have already stayed there several times, tried other hotels, but we are still coming back here. We are pleased with the spacious rooms and comfortable beds, good sound insulation. But there was no refrigerator in the room, there were no disposable slippers. A refrigerator was brought at the request, but somehow it's not very pleasant to ask for what should already be there. The breakfasts are good. The SPA area is great. We had lunch at the hotel restaurant, the prices, as in the whole city, are not higher. The food is normal, but without any special frills.I liked the pumpkin soup, its special design, but the hot dish is completely ordinary, without any zest, although it tastes good. There were no people in the hall except us. The waiter was a very nice girl, polite and attentive. Overall, everything was fine.
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Nigina S
Level 8 Local Expert
April 15, 2023
I really liked the hotel, large spacious rooms, medium sound insulation. Big advantages: clean rooms, equipped with everything necessary, cosmetic and hygienic supplies in the bathroom, the bed is ideal in softness and size. Upon arrival, you will be presented with a certificate for one visit to the Spa center, with all services! The staff is friendly, I definitely recommend this hotel and will stay here next time. Cons - there are no slippers in the room, they are given out at the reception on request.
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Антон Кононов
Level 10 Local Expert
July 6
A good restaurant, delicious cuisine, we ordered the same dishes, but for some reason the preparation of these dishes was different))) probably they cooked different dishes, the prices are about the same as in Moscow restaurants, if someone goes from Russia)
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Галина Е.
Level 2 Local Expert
September 4
We stayed at the Victoria Spa hotel. We had breakfast in the restaurant and were very disappointed. All the second courses were served cold (pasta, pancakes, sausages...) the bread is always stale, the assortment of " cuts " is meager for a restaurant of this level.
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Максим
Level 11 Local Expert
February 24
We were in a restaurant. Pleasant interior and atmosphere. Delicious food. Polite staff. If desired, you can take a beautiful photo for memory, fortunately, there are plenty of "beautiful corners". Overall, I liked it.
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дмитрий оооо
Level 6 Local Expert
July 11
Great restaurant. Great cuisine. The staff is very tactful and polite. There is a parking lot.
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Tatsiana L.
Level 4 Local Expert
April 12
Friends celebrated their birthday with a small company, everything went well, polite and fast service, delicious food. Dessert Napoleon is above all praise.
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НЬЕГБО КОБЕ
Level 12 Local Expert
December 1, 2023
A very pleasant hotel. Good breakfasts. Friendly, helpful staff. I really liked the SPA area. I wish the sauna was a little bigger...
I didn't really like the sound insulation. With so many stars at the hotel, in my opinion, the sound insulation should be better...
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Даша Гренадёрова
Level 6 Local Expert
September 28, 2023
Excellent hotel! Clean, beautiful rooms with a steep view of the park))) the spa area is worthy of special admiration)) I am very glad that I stayed here in Minsk) everything is within walking distance and a very pleasant and comfortable place
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Полина Сурина
Level 8 Local Expert
March 24
A very pleasant hotel, comfortable spacious rooms, a beautiful view from the window, a varied breakfast, a pleasant bonus in the form of a SPA area. I advise you)
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Юлия Нисковских
Level 4 Local Expert
December 23
It's a beautiful place, cozy. Delicious dishes, beautiful service, pleasant staff
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Геннадий С.
Level 8 Local Expert
October 9, 2023
Excellent hotel in Minsk, large spacious rooms, clean and comfortable. Buffet breakfast, variety and delicious. Great view from the windows, especially on the 12th floor
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Наталья
Level 8 Local Expert
November 10, 2023
The atmosphere is not very restaurant-like, probably because there are hotel breakfasts. But the kitchen is on top, the serving and taste qualities are very tasty, the prices are also restaurant, not like in pubs or cafes around.
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Елена Попова
Level 7 Local Expert
February 10
The hotel is nice, the staff is very pleasant and helpful, the breakfasts are normal. The pool is not big. The dinners at the hotel are wonderful. Thanks
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Андрей Вистинь
Level 17 Local Expert
December 24, 2023
A pleasant and delicious restaurant. Attentive waiters. Beautiful interior. They cook well, tasty and fast. You can come with your family.
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Миляуша Айтуганова
Level 22 Local Expert
September 17, 2023
The rooms are wonderful. The breakfast is decent.A great opportunity to relax in the SPA complex. But there are disadvantages:
1.very soft mattress
2. Bathrobe, slippers only on request. Keep in mind.
3. Water 0.5 per room, preferably a cooler for each floor.
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Владимир Паршуков
Level 14 Local Expert
May 18, 2023
The hotel is very nice, modern facade, large rooms, cleanliness and comfort. The staff is competent, polite, and responsive. The location is excellent, near the Presidential Palace,
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Иван Дрозд
Level 2 Local Expert
September 4, 2023
It's a great place. I liked it very much. It's very beautiful inside. The staff is good. Food on 5++++ . I walked there at the wedding, I liked everything very much. I recommend.
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евгений ханутин
Level 3 Local Expert
January 21
We have been to this hotel, everything is fine up to a certain point. We were going to get some sleep on Friday , but no . We are on the 14th floor, and above us there is a party with loud music, even the walls rattled. The reception asked to be talked to. All without result. So we went home without spamming. The money has not yet been returned for this day
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Элина Д.
Level 5 Local Expert
October 16
The restaurant is just great! Delicious food and polite staff.
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Наталья Новикова
Level 6 Local Expert
November 9, 2023
Great restaurant. Delicious. The truth was only at breakfast. The choice is great For every taste! And fried, and boiled, and meat, and for vegans.
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Вероника svadba.by
Level 5 Local Expert
April 24
My favorite SPA💜 I love the place, the staff, and the attitude. A warm pool, a wonderful lunch.
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Алла Литвинчик
Level 7 Local Expert
January 1, 2023
Wonderful Cuisine! Everything is cooked very tasty! The tables are beautifully set! Friendly staff! This is where the positive emotions are exhausted. We celebrated the New Year ! I missed the decoration of the hall, tinsel, garlands! The presenter could prepare interesting contests and questions! Sorry.
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Евгений М.
Level 3 Local Expert
March 18
Everything is just great.! Everything is on top! Everything is clean and cozy in the rooms., daily cleaning,
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Александра Мартынкова
Level 13 Local Expert
February 17
It's a great place. Fast service. Cultural staff. Everything is available. The interior is interesting.
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Aleks Reichert
Level 5 Local Expert
June 24
A good hotel, only slippers and bathrobes will not be given to you in the room. You need to ask for this, but they did not warn us about it and only then we found out and took the bathrobes
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Кристина Литвинова
Level 11 Local Expert
July 12, 2022
Not a bad hotel, a good location opposite the park, and the city center is not far away. The rooms are spacious, although it was cool in the room, despite the fact that it was warm outside. In my opinion, breakfasts are too expensive at 26 rubles per person, we did not take them. There is a parking lot at the entrance, we were there for three days and there were no problems finding a parking place. The price per room is higher than the average in the city, a bonus in the room price includes a trip to the spa at the hotel.
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Екатерина Семашкевич
Level 7 Local Expert
February 16, 2023
I really liked it, I was at a corporate party. They meet you, tell you where to change clothes, where to go, the atmosphere itself is conducive to rest, the program is on the level. I recommend going there once for exploration, you will definitely like it!)
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Александр Баранов
Level 7 Local Expert
June 25, 2023
Delicious breakfasts, very calm staff, convenient location, near the bus stop. Modern interior. I recommend
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Мирон Ким
Level 8 Local Expert
January 12, 2023
Great Hotel. The location is just a bomb., opposite the presidential residence. The breakfasts are great, everything is very tasty. The rooms are clean, bright, with good views
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Роман Поддубный
Level 5 Local Expert
January 9
There is no refrigerator in the rooms. The spa area is only once a day for free, the breakfast buffet is average. Dinner in a restaurant for two (without alcohol) 150-160 rubles.
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Владислав Сакович
Level 21 Local Expert
May 11
I ordered a hodgepodge, well, as usual, my beloved wanted to try a spoon)) and stole the whole plate, I had to order another one))
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Andrey Chernyshev
Level 9 Local Expert
May 14, 2023
The service is disgusting, they lied upon check-in (about 8.30 pm), which gives us the last room of the selected category - a room on the 2nd floor overlooking the courtyard! After our long explanations that we have been coming from St. Petersburg for 4 years in a row on May 9 not for the sake of a view of the courtyard - we were given a room on another floor, overlooking the park (from here you can always see the fireworks). Question: why lie about the last one? We explained that we had booked in advance, 2.5 months in advance. The refrigerator in the last room does NOT work, i.e. it is heated, so I had to ask for ice to cool a bottle of sparkling wine. They brought it for two days, and on the third day they said that this was not provided in a 4-star hotel, only when buying alcohol at the bar. For me, this became a strange statement, because if there is ice and it is brought in a 3-star hotel. Unpleasant impressions, we will no longer stay at this hotel, it gets worse from year to year.
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Илья Ксенофонтов
Level 5 Local Expert
August 21, 2022
A luxurious hotel, a decent level, everything is top notch!
The hotel has a casino and spa, huge, cozy rooms and friendly staff!
Excellent breakfasts and excellent service
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Жорж Милославский
Level 7 Local Expert
March 3
Not cheap, but otherwise
As they say, two in one:
A pretty cute interior
And the rest is great, mein Herr!
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Innokentii Byblikov
Level 7 Local Expert
July 30
The hotel is good, the breakfasts are good, but the dinner is not very good(
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Светлана Дунаева
Level 6 Local Expert
April 20
Cozy, original, and very tasty. Definitely worth a visit
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Никита Жук
Level 7 Local Expert
August 20, 2023
Excellent service, nice and friendly staff, delicious coffee, excellent spa
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Андрей Иванов
Level 7 Local Expert
December 1
Disgusting and long service. Despite the fact that there were 2 tables of people
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Инвестор
Level 5 Local Expert
October 22, 2023
A good hotel, I would like more meat for breakfast. And the shower gel with shampoo has a very strange composition, even after taking a shower, it is washed off later during the day.
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Лариса Полтавская
Level 15 Local Expert
December 5, 2023
Nice hotel, polite staff. Very convenient location