MD Hotel by Gewan
235 reviews
October 1
We had dinner in md hotel food is verry tasty i like everything thank you for good services Dev kjmari and Ali
Nice and awsome men mr jitendra he very funny person services outsanding
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August 20
Ronovation in hotel very noisy but Hotel is clean staff are very good friendly Receptionist Laraib and Tanveer and Murshid Security person sunny they are very good
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August 28
We are taking today promotion food from pool bar boy mr Jitendra this boy treated us very beautiful service and he give us drinks also this was very awesome tq for jitendra
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September 23
Very delicious juice from pool bar and mr Jitendra is a very talented person he services very excellent I’m happy from we will come back again
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September 20
I’m very happy with mr Jitendra he provided very delicious juice with excellent service he very beautiful person and good I like him
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September 30
Good service nice person exllent experience mr Jitendra
October 3
Pools are very nice and Gym Also good and recreation staff very nice and Mr jitendra very helpful good service
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October 9
I’m very happy from pool bar service from mr Jitendra he is very good person about serving outstanding
August 23
I was staying in room 126 it was a quiet room staff are friendly Laraib and dursun they are doing good
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August 23
I stay room 405 our service is good with the room attendant IBRAHIM
God smell quality work by him
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March 9
Great Hotel
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June 12
Good 👍🏽
July 30
A super hotel! I recommend it to everyone! Great staff! Everyone is very responsive and polite, they help to solve absolutely any issue. I would like to thank Maryam separately! Super administrator! She checked us into a great room after the renovation ahead of time. She helped with everything. The food is delicious and varied! The room is clean, cleaning, change of towels and bed linen every day. Replenishment of items in the bathroom is constant. Water,tea, coffee are replenished every day.Everything is working properly. There is a rooftop swimming pool, a gym and a sauna, and a children's room. The hotel is within walking distance of the metro and bus stop. There are a huge number of shops near the hotel. Transfer to the beach. We will definitely come to this hotel again.
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August 22
I really liked the hotel. We are staying in it now, August 2024. Friendly staff, respond to any request with lightning speed, a Russian-speaking person is always present at the reception. The hotel was struck by the cleanliness of everything. Rooms, pool, restaurant, dishes - everything is as good as new! Milkshakes (chocolate, mango, vanilla) are served at the pool bar. Apparently it's not the season, there are very few people. The air temperature is +41, in the bay +30 (Kite Beach)- it is perfectly tolerated👍🏼 At the Marina + 37 the water is not comfortable, it is too hot. These are free beaches. Transfer from the hotel only to the Marina. We go to Kite Beach by ourselves 20 minutes by bus 81. There is a bus stop and a metro in front of the hotel.
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June 25
The hotel is well located, convenient to go to Kite beach, close to metro, bus. I was in room 635. The room is good, there is enough space for two. For this hotel, the best view from this and neighboring rooms is of Burj al Arab. A cozy balcony. The breakfasts are very modest, monotonous for one star!!! We were settled before 14-00. The room is in good condition, it was renovated. But you can find fault. In general, nothing is repulsive. I haven't met any cockroaches! The cleaning is bad.
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November 3
Excellent location, 5 minutes to the metro, at the intersection of streets with a huge number of shops, cafes are not expensive, there are a lot of tourists and it is light even late at night. The hotel is not new, but very cozy, reading and responsive Russian-speaking staff. The lobby was just renovated at the end and the view was amazing. You can buy tickets for any tours around the city with discounts, cheaper than at the box office and from tour agencies (!!!) right next to the reception. And also a souvenir shop with good prices, where the owner is such a hospitable Abdul, be sure to visit him!
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April 2
The main advantage of the hotel is, of course, the proximity to the metro, a warm and clean pool, delicious dinners. The reception staff is very friendly and helpful. We got a room on the 5th floor. It is large, clean and bright, with a fresh renovation. On the downside, on the second day we saw a cockroach in the room. It was very unpleasant. We immediately closed all the bags and suitcases so as not to bring the "guests" home. And then they saw a cockroach near the elevator on the top floor. They did not change the room, because they read in the reviews that they also meet in other rooms. I also didn't like the fact that dinners are organized on the roof of the hotel. In the evenings at the end of March it was cool and windy, so it was very uncomfortable, and even dark to sit there. There were also few tables for dinner on the roof, and on the last day we had to wait about 20 minutes for the table to be free. The hotel is generally not bad, but these disadvantages overshadowed the rest a little.
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August 2
A super hotel! I recommend it to everyone!Everything is very clean and beautiful. Room cleaning, linen change and replenishment of everything necessary every day. The food is very tasty and varied. The hotel staff is very friendly and helpful. Many thanks to Lana, she helped with all the questions. Near the hotel there is a metro, a bus stop and a lot of shops, Within walking distance of a large shopping center. We will definitely come to this hotel again.Thank you so much for the wonderful time you spent at this hotel.
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August 16
Very friendly staff, room cleaning every day, towels, soap accessories...the food is varied, meat, fish are all quite tasty. The only thing is not enough fruit. There is a pool with cool water, plenty of sun beds, and it is comfortable to swim. We have not been to sea almost because of the hot weather. A very kind Dursun girl at the reception, we contacted her for any questions. In general, I liked the rest.
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September 26
Quite a passable hotel. They settled right away. The staff is polite and helpful. They gave me an adapter for sockets for beautiful eyes. There is a tourist fee of 165 dirhams for two. They take you to Jumeirah Beach three times a day. The rooms are clean. Very close to the bus stop and metro, which is very convenient.
UPD. Now, in September 2024, there is a small repair at the entrance to the hotel, it does not bother much, BUT somewhere on the fifth day I saw and nailed a cockroach in the room! Personally, this is very unpleasant for me, since you can take them home in things, now you have to shake up all the clothes.
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November 3
Solid 3ka.
The advantages are warm hospitality. The doors are opened from the threshold, luggage is delivered, all necessary accessories are delivered to the room (a bed for a child, soaps, bathrobes, slippers, etc.)
Everything was OK at the reception, they checked in right away, well, we arrived in the evening. We took a tour fee, we did not have time to exchange money, so we had to pay at a not very favorable rate.
The room got a fairly new one on the 6th floor, but the view is about nothing, into a courtyard with other people's windows. We did not change or find fault.
They cleaned every day.
The location is close to the metro. There are shops and cafes nearby, good studio. We had lunch there, not bad.
The cons are the breakfasts, very poor. The only plus is cappuccino, which could be ordered at the reception bar, but this is when there are huge queues in the main restaurant and we were offered breakfast at this bar. It's the same, a buffet, but smaller.
The hotel is also undergoing renovation, one half is covered with a banner. The pool area is normal, the water is warm through the chur. We took a hookah there in the evening, bullshit.
Transfer from the hotel to Dubai Marina Beach and outlet. But there's nothing to do in the outlet.
We went to kite beach and Atlantis aquapark by taxi, we liked it.
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June 10
The four hotel. Spacious rooms, balconies are not everywhere. Mashrek metro station 150 meters away is a great advantage to walk in the heat. They were at the end of May 2024. The food is good, not spicy. Watermelons, melons chopped every day for lunch and dinner. Fish, chicken, meat, broccoli, cauliflower, various European sweets- every day. Lasagna, seafood soup, rolls. Breakfast until 11.00, lunch from 13.00 to 15.30, dinner from 19.00 to 22.30. good intervals, you can always catch a walk or before. You must wear sneakers to the gym. The rooftop pool (like everyone else's) is open from the very morning until 20 o'clock, a heated Jacuzzi even in the heat. Towels are provided by the pool. The sauna is free, you need to turn it on when going to the pool, come back later. Transfer three times a day to JBR beach (Marina). I took the adapters with me to charge my phones. The renovation of the 4th floor began with us.
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July 4
The hotel is old, a clean three, but you can live. The rooms are wet, but this is a problem for almost all hotels of this level. The food is not bad, but not very diverse. The pool is without a beautiful view, small. A huge plus is that the metro is two steps away and 10 minutes from the hotel there is a shopping center with everything you need. It is also a plus that there is a bus stop nearby, from which you can easily get to the beach, where it is clean, there are few people!
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July 16
The hotel is excellent, the food is delicious, the pool is clean, the rooms are good, cleaning every day, pototenua, bed linen, clean, water is reported in the room every day, tea and coffee, there is a kettle with cups, consumables, shampoos, gels, toothbrushes, creams and razors are brought in the bathroom every day, there are a lot of shops nearby, cafes, pharmacies and the metro, as well as a mall within walking distance, a shuttle takes you to the sea and picks you up 👍
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April 25
Of the advantages - the metro station is 100 meters away, the food is delicious, the staff is incredibly friendly! (there are wonderful Russian-speaking staff).
Of the minuses, the standard room is quite "tired" and clearly required cosmetic repairs, it is also worth mentioning the constant smell of dampness, and not ideal plumbing. There will be no beautiful views from the window. Collectively, it is a solid 4-star hotel (although considering the current prices (April 2024), you will have to pay a lot for this hotel). I would probably take a room a little more expensive than the standard one next time, because I think it will be better.
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July 11
We didn't stay at this hotel, but we lived nearby in the neighboring one, the area is not bad, there are shops nearby and the metro is not far away. The country itself leaves a double impression, more for the better, but due to the fact that we were in August, it was another adventure, the heat is under 50, and the sea, or rather the Persian Gulf, 40, sand is 60-70 it is not possible to walk without shoes, then we swam only in the pool, there is at least water 32-34 , that 's how they were saved . We thought the UAE was no longer a foot away, but a year has passed and I want to go again, I recommend it to everyone who has not been
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March 9
A great hotel for a budget holiday, especially if you are not flying in the room to hang out, but to run around the lubay;) the staff is polite, there is a Russian-speaking girl. The rooms are certainly not super lbks, but the beds are comfortable and large! Cleaning every day! They give me some water, soap and snout too. We had breakfasts and dinners. The food is delicious! It was a bit monotonous, but no one was hungry and everything was very fresh. The pool is clean and warm. We are 100% loyal to everyone. 8 difts in the hotel, conveniently located near the Emirates Mall. There is a metro nearby, there are no problems catching a taxi as well. There is a shop across the street where everything is available! Of course, if you need a view from the room and luxury, go to another hotel. But we are right here! By the way, the bus from the hotel takes you to the beach in Duai Marina. Several times a day.
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September 17
The location is great, near the metro. The breakfast is excellent, every morning there is something new from the dishes, two types of juice, a coffee machine, watermelon and melon. The room is excellent, renovated, the beds are comfortable and the pillows are too. The service staff, well, tried very hard, I want to mention Lana, Maryam, and all the waiters, and at the pool, the attentive and friendly staff.
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July 21
We were at the hotel in early March. In general: the hotel is excellent 👌🏻
Really! Yes, the room is dark and a little damp, but…
We were checked in at 9!!!!!!!! O'clock in the morning. We arrived at 8.30☝🏻 The room is huge and spacious.
They immediately brought and made a spare folding bed, water, slippers, bathrobes, toothbrushes… Everyone is incredibly kind. I asked for an adapter-the employee showed me how to do without it. 😂You need to put a wooden tea stirrer in the upper hole (we use it). The kettle was broken -after 5 minutes they brought another one with a bottle of water, which they poured there themselves. Scissors were needed-they are running with scissors again.
We chose lunch that day instead of dinner. We went to lunch at 13.00, we weren 't even on their lists 🙈They wrote it down on a piece of paper separately. The food is great. Everything is very tasty and quite diverse. The pool is warm on the roof. Really warm 😍 sauna is included in the price. There is a gym. We went to the beach. It's a fairy tale. The water is really warm, the sand is soft.
Ahh! I forgot something important! Hotel exit ( the truth is the back )) it goes straight to the metro station. There is a huge shopping mall and many discount shops within walking distance. We bought cool Adidas crosses there with an incredible discount for the child. Almost free of charge 🤪🤣
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September 28
The hotel is good, the food at the breakfast base was good, the service is good, but very rude girls are sitting at the reception, they asked for a disposable spoon at night, they did not give water, Maryam answered the request in a human way that she has a lot of tourists and, to put it mildly, she is not up to us, alee because of tourists you have a job, the hotel itself is not bad, but the impression was spoiled at the entrance by retseption, the rest are polite and friendly, I thought maybe I was picking on myself, but they also talked to our tourists, they said that women talked to them disdainfully, let me remind you that I look at everything as positively as possible, compared to AbuDabi hotels, retseption I So I understand they already hate tourists 🙈
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September 25
I recommend a very cool place 👍 very nice girls at the reception, delicious food, excellent location, there are metro and buses nearby, a super gym and a gorgeous rooftop pool 👍
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December 23, 2023
Excellent hotel, very good location, 5 minutes walk to the metro, the room is spacious, albeit tired, but much higher than expected. A large flat-screen TV, to which I easily connected my phone and watched cartoons, free Wi-Fi throughout the hotel, shops and pharmacies nearby. There is also a Turkish cafe nearby, inexpensive for Dubai and with large portions. And the food, of course, is monotonous, but we were not hungry. The staff is friendly and friendly. An adapter for the outlet is provided at the reception upon request. An iron is also provided upon request. Cleaning is done every day. The rooftop pool is heated, small, open from 8:00 to 20:00. The gym for the hotel is also good, but it also works only from 8:00 to 20:00. Since the ticket was very inexpensive for us, I am ready to recommend this hotel, the price-quality ratio is great!
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February 21
Excellent hotel: convenient location - very close to the metro, very interested staff - try to make you as comfortable as possible, wonderful cuisine - varied, delicious.
There are nuances that you need to be prepared for in the household part. But the disadvantages definitely pale in front of all the advantages. We recommend it. We were very happy there.
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September 27
A very average hotel, nothing outstanding-food, room stock, reception -this is a solid three.From the pleasant - the metro is really a 5-minute walk away, a transfer to one of the best beaches, nearby there is a place to eat and where to buy various small things.The rest will not be spoiled, but you will not get any "wow" impressions from the hotel.
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April 17
We had a rest in early April, at this hotel. I'll start with the pros right away:
1. Excellent location(metro, taxi, shops, souvenir shops, great beach just 5km away)
2. The room is very nice, spacious enough.
3. Wi-fi catches everywhere.
Now the cons:
1. The terrible attitude of the staff (upon arrival, they took their passports for registration, gave them a password from wi-fi and told them to wait a couple of hours or go for a walk, you can't use the hotel infrastructure!)
2. The rooftop pool is very small, there are not enough sun beds for everyone.
3. The bus takes you to the terrible beach, 12 km away from the hotel! It is better to take a taxi (about 30-40 dirhams) to Kyle Beach just 5km away.
4. The food is delicious, but there is little of it and no variety, if you come after 20:00, then there is almost nothing.
5. Wi-fi is turned off after 01:00.
If you want to see the sights of Dubai, then this hotel is suitable to spend the night in it, but no more.
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July 5, 2023
Very convenient location of the hotel, right next to the metro. The staff is polite, smiling, sociable, but does not impose their communication, there are Russian speakers. Right at the hotel you can buy sightseeing tours at a very favorable price, do not be afraid of ignorance of English, this is not a problem) you can also buy souvenirs at the hotel profitably.
The kitchen is for ordinary people - lobsters and lobsters are not fed here! Everything is very tasty, a good assortment of dishes, you will not stay hungry)
Upstairs there is a gym and a cool pool - the very thing in the heat.
Vacationers in our company were mostly Russian-speaking: Kazakhs, Uzbeks, Kyrgyz, many from Russia, there are guests from Iran, Bangladesh, Egypt, no one bothers anyone.
A bus takes you from the hotel to the free beach, Marina Beach is popular (for my taste it is too crowded there and the water from the boats is muddy, it is better to go to other beaches at your own expense), shopping in outlets.
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May 10
Great hotel!
We booked one bedroom suite + extra bed. A standard room with a child is accommodated only without an additional fee.places.
We got room 418 on the 4th floor.
My daughter was given a cot bed with a 15 cm mattress.
The room has a bedroom, a living room, kitchen furniture without dishes (only cups, glasses and a kettle), 2 bathrooms, a bathroom and a shower room, a balcony.
Everything is old, but in good condition.
Meals are 3 times a day. There are a lot of people at breakfast, less at lunch and dinner. There is enough food.
The rooftop pool bar is closed.
You can ask for bathrobes at the reception, towels are provided by the pool.
The employees are watching closely. On the first day, they offered hotel towels themselves (we had our own), sent me to the shower (although I washed in the room and went to the pool).
There is a gym, saunas, a children's room.
Everything is included in the price except the spa.
Hotel buses take you to the beach and to the outlet.
An unpleasant surprise was the closed subway due to heavy rains in April. In May 2024, four Dubai metro stations - OnPassive, Equiti, Mashreq and Energy Metro - are still closed due to rain damage.
Because of this, it is impossible to get into a carriage at a nearby station during rush hour, trains are packed to the brim. Even at 17.00 it's already packed. At 21.30 we returned more freely, but there were also a lot of people.
We walked to the Mall of Emirates station from the hotel, walked through and took the subway. We went back to the bus station - white buses take us to the Mashreq station at the hotel for free.
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April 30
A good hotel, the location would be great if the metro worked. The rooms are renovated but the view is still nothing. There is a large swimming pool on the roof, a Jacuzzi, a sauna and a gym. The breakfasts are ordinary like everyone else's. There is a transfer from the hotel to the JBR beach at 11.30 and back at 15. Maybe this is normal for someone, but we did not use it, we went on a kite. At 16.30 transfer to Dubai outlet Mall.
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August 6
Arrived at the hotel at 14.00, checked in only at 17.00!We spent 3 hours with a small child in the hall, Russian-speaking Maryan answered all questions in an extremely rude way!as a result, my child and I were moved into a smoking room, where everything is so smoky that it is impossible to breathe!!!after another disturbance, we got a room on the 6th floor!
The room is quite fresh and spacious, cleaning is daily, but there were no clean towels all the time, I had to beg for them and wait for 2 hours!
The location of the hotel is ideal-the metro is opposite, shops, a pharmacy are very close.A huge plus is that you can change dinner for lunch any day, which is very convenient!There was always a variety of food and desserts for lunch.There were a lot of people at breakfast and it was noisy, but there was also enough food for everyone.
Mall of the Emirates is a 15-minute walk with a child, there are many shops with affordable prices.
There is a very nice pool on the roof and sun beds, towels without deposit.
For those who do not plan to spend all their time at the hotel, the hotel is perfect!(except for our late check-in)
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July 13, 2023
A good mid-level city hotel. There are Russian-speaking staff at the reception, all the staff understands English, delicious full breakfasts, the metro is a three-minute walk away, opposite the hotel there is a shop with affordable prices for water and small things. There is a shuttle to JBR beach, but it's better to go to Kait beach by yourself, the sand is much nicer there and the sea is cleaner. There are free showers, drinking water, toilets and changing rooms. There are 81 buses from the hotel, you need to go back with a transfer, to the Mall of the Emirates and one stop by metro, but it's not stressful, there are air-conditioned passages everywhere. The children in the hotel will be a little boring, the pool is small, the children's room is also very modest. I definitely recommend the hotel.
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September 28
Everything is great👍👍👍👍
Mr jitendra
The food is good. Diverse.
Thanks to Dew Kumari for the excellent service
Cleaning is also on top. Clean and tidy
Thanks Binaya and Hari
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October 25
Great, it's really cool, the waiters, the dishes, the cleanliness, the aroma of the room, the drivers. The service is very good, the city center is very easy to get to yes metro
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November 25, 2023
Nice hotel! The location is good, the metro is nearby, there are many cafes and shops. The hotel itself has a souvenir shop at reasonable prices. Transfer to the beach by appointment, but we were lucky and without an appointment there was not a full bus at 15:05 left by 19:00 back. We were at the Marina beach, it's free. Polite staff, excellent food, room cleaning every day! There is a small pool on the roof.
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May 20
A good hotel, there is a gym, a swimming pool, a sauna, a spa, a buffet table, they always help at the reception, they know Russian well, there are all shops and cafes nearby
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January 24
I would like to recommend this hotel to everyone. Excellent service, the presence of Russian-speaking staff is an undoubted plus. We provided a large room ( three euros ) . What overshadowed the arrival: first of all, it was the presence of unqualified staff in terms of excursions. If you have extra time and money (despite the price is cheaper than the Anex guide), then you can take a chance. We ordered excursions from Tatiana. In general, we were satisfied. A company like Atan. The only excursion that they dared to book from a representative at the hotel is a safari. The deception began with the promise of a Russian-speaking guide who did not know a word of Russian (the situation was saved by the girls who knew the language) and ending with the reduction of the promised program of events. In general, it's up to you. Well, be careful with the orders in the pool area. Designing tea
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February 14
In general, I liked it. Great location! The rooms are spacious and have a large bathroom. The food is excellent and varied. There are many restaurants nearby for every taste and budget, a pharmacy and a supermarket across the street in 1 minute. Walking. Transfer to the sea. Excellent gym, sauna and swimming pool.
I recommend it!
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September 24, 2023
Nice city hotel. Since the hotel is not new, the furniture in the room is old, but everything is in working order, the beds are comfortable, the linen is clean, the room also has a safe, refrigerator, kettle, TV with 3 Russian-speaking channels. In the bathroom, all plumbing is in working condition, no complaints. Hygiene products (shampoo, shower gel, body cream, toothbrushes.....) replenished daily. Towels were changed if they were left on the floor. The room was cleaned daily. The hotel has 2 swimming pools on the roof, one for children, one for adults with a maximum depth of 2 meters and a Jacuzzi, there are sun loungers and umbrellas. The hotel has excellent Wi-Fi takes everywhere. There is a Russian-speaking staff at the reception, always ready to help. We took breakfast/dinner meals. The range of dishes is certainly not very large, but we never stayed hungry. For breakfast there was always: scrambled eggs, porridge, cheese, sausage, boiled eggs, pastries, vegetables, fruits, tea, coffee, juices, etc. For dinner: chicken, fish, beef, side dishes (rice, potatoes), pasta, vegetables (tomatoes, peppers, cucumbers ...) and some sweets. Of the drinks for dinner, only water. There is a scheduled bus service to Dubai Marina Beach from the hotel. It is necessary to book a bus to the beach in advance of the day, in the evening after 18:00 at the reception. The biggest and fat plus is the location of the hotel. The hotel is within walking distance from Nashrek metro station and bus stop. This is a great advantage if you want to see Dubai on your own.
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March 30
The hotel looks good, the location is also good, it takes a couple of minutes to walk to the metro, 10 minutes to the mall of the emirates, a transfer from the hotel to jbr beach is offered several times a day, but the bus does not always arrive from the beach to the hotel and at the reception they just shrug their shoulders and say to get either by metro or by taxi. Let's move on to the cons, we arrived a day later than the specified check-in date due to the postponement of the flight, the room was booked for three people with delivery of the 3rd bed to the room, upon checking into the room we did not see the 3rd bed and all the necessary funds, mugs, water, that is, everything was designed for 2 We asked the person to deliver the 3rd bed and it was delivered quickly enough, but with the rest of the necessary funds, we went to the reception and asked for them for about 2 days.
There is high humidity in the rooms, things are practically not sent out, but most likely because of the climate, the air conditioner works with varying success, most often cold air blows, despite the fact that the room is cool. One day the safe was simply blocked and could not be opened with our password, we had to call the master. Also, when checking in, we clarified about the breakfasts, we were offered breakfast for a fee, only after clarifying that our check-in day was yesterday and that it had already been paid, they apologized and invited us to have breakfast for free. We also needed an iron, went to the reception, we were told that they would deliver it now, after some time there was no iron and we had to go and ask 2 more times.
Most often, the staff pretended that we were not there, did not notice us, did not respond to our requests, only if they went several times and asked for it and insisted.
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February 19
Very convenient location, the metro is very close, there are many good shops and cafes around the hotel with adequate prices. There is a comfortable transfer to the JBR beach and the outlet mall. The heated rooftop pool and Jacuzzi are cool. In general, the hotel is cool if the goal is to walk around the city a lot)
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December 5, 2023
I visited this hotel in November 2023, in general, I left a positive impression of the hotel, I especially note the convenient transport location, the metro station is opposite the entrance to the hotel. I lived on the ground floor, the room had a balcony, the room was spacious and clean, cleaning was every day, there are no complaints about it, especially if you leave a tip, the only thing is that new towels were brought after 17.00. There are Russian-speaking employees at the reception. Now, according to the nuances: breakfast is not too varied, there is a queue in the hall in the morning, there are not enough tables, sometimes I had to go to another hall. Lunch and dinner are delicious. The Internet is not very fast, the video does not load, only photos. There is a swimming pool on the roof, but repairs are underway around it, relaxing with the sound of a drill under your ear is a so-so pleasure. For the same reason, the pool bars are closed. Now the staff, in general, the attitude is very attentive, but they squeezed a plate of fruit for my birthday as a compliment, although I warned the staff about others, hi Maryam, but these are the little things of life. It was not pleasant to go three times and demand a sheet with information about the transfer to the airport, which was at night. According to the agent of Anex tour, the information was transferred to the hotel after 18.00, I went from 20.00 to 22.00, all this time I was promised to find information and bring it to the room, and only when I started swearing at the reception at 22.00, explaining my impatience with the desire to sleep for several hours before the night flight (departure was in 02.40 am), then there were sheets of information.... Maybe it was an accident, but it wasn't pleasant. Overall, the impression of the hotel remained positive, but it does not pull 4 stars.
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