Consultants are a vivid example of how not to work! They came in twice with the intention of buying a washing machine with a budget of up to 1600, but they don't need it! Both times, different consultants started telling us how bad and repairable washing machines are in the range of 1200-1600 rubles! Buy, they say, for 2300! I have a question for the store: why do you sell bad products at all? Or maybe you already need to deal with the employees? And this example is not unique in your network! Consultants behave similarly in Grodno! As a result, you lose those customers who are willing to pay quite decent money. As a result: a spoiled mood (twice!), the car (which you have in almost every store) was picked up in another network. I don't want to go into the 5th element after all this.

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Юлия Габриельчик

Level 2 Local Expert

I don't recommend it. The consultant recommended a low-quality product and did not provide a guarantee upon purchase. After half a year, the electric grill failed, nothing can be done about it without a guarantee. This is not the first time that we have come across low-quality goods on the advice of consultants, and the service is terrible.

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Анастасия Бойко

Level 2 Local Expert

After visiting element 5, only negative emotions remained. I ordered the product online, and upon receipt of the product, the consultant checked for bonuses and sent me to pay for the product. When paying, I showed the cashier the bonus card, but the cashier did not take it. She said that the bonuses have been taken into account (but the cost has not changed). I was outraged and went back to the consultant to clarify what was going on. She talked to the cashier and said that I had not placed any bonuses when placing the order. I always ordered online and presented a bonus card at the checkout (I have a bonus card on another number) and never had any questions. The consultants laughed and said no luck. That's the attitude we have towards our clients.

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