Belgosstrakh

Rating 4.9
929 ratings
Rate this place

331 review

Level 9 Local Expert
July 29
There is no place to park your car, I turned the circle 2 times, but I did not find a place.
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1
Level 8 Local Expert
August 4
They counted one amount and in the end they recalculate it. They say they saw the corrosion and did not notice it during the inspection.
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Level 5 Local Expert
January 15, 2023
An excellent branch, I've been there several times, always quickly, promptly, there is practically no queue, because several insurance agents work. There is a private parking for car inspection after an accident. Very convenient. I recommend you to visit👍
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3
Level 14 Local Expert
September 30
Perfect service and maintenance Come on Monday, there are no queues
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Level 14 Local Expert
September 20
The European protocol was quickly issued. I came at lunch, I was free, I didn't stand in line.
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Level 5 Local Expert
August 30
A mess at every stage after paying your "blood money", I do not recommend it. Car insurance casco
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Level 5 Local Expert
September 23, 2023
A visit for a not very pleasant reason (after an accident) left a good impression. I didn't have to wait for a free specialist for a second. We set a time for inspection, quickly examined / photographed. However, the payouts are completely ridiculous
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Level 3 Local Expert
October 2
Politely, qualitatively, quickly, fully.
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Level 3 Local Expert
December 9, 2023
Insured a Volkswagen Touareg for three years . He was a losing client. In the fourth year , I was sent to another stakhovaya . But there are also profitable customers. What are insurance companies created for?
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Level 2 Local Expert
October 18, 2022
I am an amateur car enthusiast with 17 years of experience and always use Belgosstrakh insurance, but I had a problem, I got into a minor accident, on the basis of which the second person sued me, there was no one from my entourage to consult, relying on the law, but I had to go to court. At the very last moment, I decided to call Belgosstrakh to ask a question, they face this every day, suddenly they will consult, they said to contact the legal department at the last minute before the end of working hours, the head of this department, Vera Anatolyevna Baranovskaya, answered my question and said that she would instruct her employee to sort out the case materials, and everything happened for tomorrow morning I got a call back from a young man, Yuri Maslenikov, who explained what is supposed to be reimbursed in case of an accident, and what is not, a huge thank you for the human approach and clarification of your rights in such matters, as well as efficiency in the matter!
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Level 6 Local Expert
September 13, 2023
Well, in general, I would not recommend cooperation. The insurance payment was understated despite the supporting documents provided. I got into trouble through no fault of my own, spent a lot of time and as a result did not even compensate for the actual expenses.
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Level 3 Local Expert
February 1
A comfortable waiting room. The staff is polite and helpful. Electronic queue.
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Level 26 Local Expert
December 4
Tedious, in my opinion, it could have been thought out more for people
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Level 4 Local Expert
September 16
I didn't think it would be so fast, but everything was done very quickly
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Level 5 Local Expert
August 17, 2023
Excellent department, large, there are no queues, professionals work. So you can also drink coffee, there is a self-service coffee shop.
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Level 11 Local Expert
January 21, 2023
A clear-cut system for accepting applications. The consultations are extensive. Depending on the time of day. They do everything fast enough. One of the best settlement systems. Thanks to the staff for the quality work.
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Level 3 Local Expert
September 24, 2023
Adequate, responsive staff. A well-organized reception. Everything is fast and to the point.
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Level 15 Local Expert
January 24
The head office of Belgosstrakh. Almost always, everything was done very quickly, politely and efficiently in 5 visits for 4 years. I recommend
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Level 9 Local Expert
March 15
The staff is polite and courteous. If there were more such people, life would be happier
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Level 14 Local Expert
April 26
It's fast, convenient, and if you have a permanent manager, you can order insurance and just pay and pick it up
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Level 11 Local Expert
May 31, 2023
The first time I contacted the European protocol, even incorrectly entered data does not oblige you to meet with the culprit and rewrite everything, you need to write an explanatory letter. Take photos of the culprit's docks so it will be easier. Payment is made within 5 days. You need to have a MTBank card, there is a separate story about this bank.
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Level 10 Local Expert
November 16, 2022
Let's be honest with ourselves! They do not want to pay for the insurance case and do everything not to do it! Yes, they take into account the depreciation of the car, mileage, year, etc... But in fact, you were billed 1,000 for repairs (for example, and you will receive 600 from Belgosstrakh! The staff is polite! There is always a place in the parking lot! Location...Mmmm- good.... The waiting time is 1 minute!
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Level 8 Local Expert
November 28, 2023
Parking inside the courtyard of the building. A lot of specialists, an electronic queue. They work fast.
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Level 11 Local Expert
October 5
The queues are not long, the staff is polite
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Level 2 Local Expert
September 14, 2022
I've been using insurance for two years - the service is disgusting. - periodically it is impossible to get through - you can wait on the phone for 15 minutes, then the call resets and resets. - they can't build a process inside how many calls are needed - then you call once and confirm, another time you have to wait until they call back and just repeat the same thing, next time again another process and they don't know about the previous ones - they try to confirm as little as possible by referring to documents, as soon as you start to figure out what's what, they confirm more Incompetent specialists. By contacting this company, you risk losing a lot of time.
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Level 4 Local Expert
December 1, 2023
Monopolists, only they have compulsory home insurance, the price of home insurance in 2023 has risen 3 times without an adequate explanation.
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Level 11 Local Expert
December 5, 2023
The infrastructure is good.The system of payments and filing of documents for non-standard, legal cases should be slightly simplified.
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Level 11 Local Expert
July 29, 2022
The electronic queue is fine. The staff came across intelligent, polite, but the site for inspection and the queue for experts at two o'clock does not add joy. And yes, a canopy on the inspection site would not be superfluous at all, in the rain it does not bring joy to either experts or visitors...
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Level 7 Local Expert
August 22
Everything is clear) the assessment is fast
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Level 11 Local Expert
December 30, 2022
Friendly staff. They really help in resolving issues related to insurance claims. They don't require any extra papers, everything is on the case. But of course, they will be happy to pay less)) It's nothing personal-it's a business. The hall is cozy, there is a vending machine with good coffee.
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Level 16 Local Expert
September 27
Nice helpful staff, but there is a problem with parking
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Level 19 Local Expert
October 20, 2022
I took out car and motorcycle insurance from them several times. Employees work quickly👍👍👍 They behave politely and attentively 👌👌👌 The office is modern and comfortable.
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Level 10 Local Expert
November 3, 2023
Every time I apply for an insurance case. The service is excellent. The staff is polite.
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September 8, 2022
Notification 5-14/17753.They called for a car inspection at 19:30, arrived, no one, 20:00, I call, ask who, what, why there is no one, and they tell me maybe the car inspection was at another time. The question arises, Dear Mikheychik AA, you do not have my phone number, why should I stand waiting, waste time, money on the road, you that you cannot organize your work or maybe you are not in your place at all. We pay you insurance premiums, salaries, and you can't even do your job properly.
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Level 9 Local Expert
December 17
I applied for an insurance case. We executed everything quickly and clearly. I am waiting for the calculation of the repair cost for 20 working days.
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Level 7 Local Expert
October 3, 2023
The car was quickly issued after the accident, the manager was in touch. There is a service - recording a car for inspection for a certain time.
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Level 11 Local Expert
December 24, 2022
Convenient parking. Polite staff. Excellent service. Great location
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Level 4 Local Expert
June 17
Pleasant staff, stylish room
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Level 12 Local Expert
September 17, 2022
I liked the team, and the specialists who inspect the transport are very polite and "humane", but the organization of the process leaves much to be desired
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Level 15 Local Expert
June 15, 2022
Well done. The service is excellent. The building is beautiful, the process is perfectly staged. I was satisfied with the entire professional and operational process.
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Level 20 Local Expert
March 19, 2023
A large room. A large observation deck. There is a sink. Polite cultural staff.
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Level 15 Local Expert
January 24, 2022
The insurance company is normal, of course, not without flaws and paperwork, but in general there were questions and alterations on the part of the repair company represented by Belgosstrakh But they fulfilled their obligations. I can mention a good and very competent manager Dmitry, only because of him I put a four, he does his job at the highest level and repair specialists came three times and could not pick up the car from repair, as a result, I had to come a fourth time, a lot of shoals for repairs
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Level 6 Local Expert
September 19
We did everything quickly, it was a pleasure to communicate with the staff
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2
Level 2 Local Expert
December 15, 2021
I have been insuring my car with a hard hat for several years now. All issues were always solved quickly and competently. Payment of money- they will always call and say that the money has been credited and you can receive it. But this time, I applied in September, the car was made and had to pay the depreciation cost for the door molding. The statement was written on September 29. No one called until mid-January. I contacted the girl who was involved in my case in Viber with a request to find out if I had been credited with money. The girl did not answer my question, although I wrote to her for three days. Only when I wrote that I would come to sort it out, she called the toyota center and found out when the money would be paid. They promised within a week. I'm waiting
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Level 6 Local Expert
July 19, 2023
Everything is fine, they told me, filled out the necessary documents, and agreed on the terms of inspection convenient for me.
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Level 8 Local Expert
October 5, 2021
I insured my car, CASCO. I've been doing this for years. Before that, I insured with another company. There is something to compare it with. In the previous one, starting from the parking lot, there is nowhere to put the car, there are some ancient tables in the "office" itself, there are desks like in school, and specialists sit perpendicular to these tables. This picture reminded me of school, when we took exams, and the teachers made sure that no one cheated. The reception is on a first-come, first-served basis, you fill out the acts yourself, everyone has a lot of questions, the queue has been moving for a long time. Then waiting for a specialist to come out and fix the damage. Everything is fine here, from the building itself, comfort inside, electronic queue, registration is carried out quickly, and you don't waste a lot of time. Which is also very pleasing!!!
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Level 12 Local Expert
September 10
I had to wait a very long time
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Level 3 Local Expert
August 18, 2023
I was satisfied with the level of service. Everything is fast and very clear.
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Level 9 Local Expert
August 19, 2022
It is convenient that you do not need to go to several places: here you can get registration and inspection. There are many operators. If there is a long queue, then start to be loudly indignant, perhaps a dedicated operator will be brought to you :)
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Level 2 Local Expert
April 7, 2022
I have been insured by Hard Hat for several years, I had to apply this year, as there was a scratch all over the car. We issued the documents, I said that I would repair the car at dealers, they told me to wait for a letter of guarantee, instead of a letter of guarantee, a refusal came. I was just shocked that the insurance money is not small. I will no longer insure my car in this company, I will look for a more decent company. I will not recommend this company to my friends and family.
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