Belgosstrakh
372 reviews
June 26, 2024
In general, the service is not bad, but it is worth paying attention to how the staff communicates with customers
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November 28, 2023
Parking inside the courtyard of the building. A lot of specialists, an electronic queue. They work fast.
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1
April 26, 2024
It's fast, convenient, and if you have a permanent manager, you can order insurance and just pay and pick it up
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July 29, 2024
There is no place to park your car, I turned the circle 2 times, but I did not find a place.
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1
January 5
I had to wait a long time ✋️
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May 31, 2023
The first time I contacted the European protocol, even incorrectly entered data does not oblige you to meet with the culprit and rewrite everything, you need to write an explanatory letter. Take photos of the culprit's docks so it will be easier. Payment is made within 5 days. You need to have a MTBank card, there is a separate story about this bank.
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September 14, 2022
I've been using insurance for two years - the service is disgusting.
- periodically it is impossible to get through - you can wait on the phone for 15 minutes, then the call resets and resets.
- they can't build a process inside how many calls are needed - then you call once and confirm, another time you have to wait until they call back and just repeat the same thing, next time again another process and they don't know about the previous ones
- they try to confirm as little as possible by referring to documents, as soon as you start to figure out what's what, they confirm more
Incompetent specialists. By contacting this company, you risk losing a lot of time.
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3
August 30, 2024
A mess at every stage after paying your "blood money", I do not recommend it. Car insurance casco
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1
August 4, 2024
They counted one amount and in the end they recalculate it. They say they saw the corrosion and did not notice it during the inspection.
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1
July 29, 2022
The electronic queue is fine. The staff came across intelligent, polite, but the site for inspection and the queue for experts at two o'clock does not add joy.
And yes, a canopy on the inspection site would not be superfluous at all, in the rain it does not bring joy to either experts or visitors...
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3
December 1, 2023
Monopolists, only they have compulsory home insurance, the price of home insurance in 2023 has risen 3 times without an adequate explanation.
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1
1
March 18
Quickly, clearly,
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December 30, 2022
Friendly staff. They really help in resolving issues related to insurance claims. They don't require any extra papers, everything is on the case. But of course, they will be happy to pay less)) It's nothing personal-it's a business. The hall is cozy, there is a vending machine with good coffee.
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December 5, 2023
The infrastructure is good.The system of payments and filing of documents for non-standard, legal cases should be slightly simplified.
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October 20, 2022
I took out car and motorcycle insurance from them several times.
Employees work quickly👍👍👍
They behave politely and attentively 👌👌👌
The office is modern and comfortable.
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1
December 4, 2024
Not very competent
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January 5
Thanks for the work!
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December 25, 2024
Everything is very slow.
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January 23
Everything is fine!!!
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November 3, 2023
Every time I apply for an insurance case. The service is excellent. The staff is polite.
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2
September 16, 2024
I didn't think it would be so fast, but everything was done very quickly
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1
September 8, 2022
Notification 5-14/17753.They called for a car inspection at 19:30, arrived, no one, 20:00, I call, ask who, what, why there is no one, and they tell me maybe the car inspection was at another time. The question arises, Dear Mikheychik AA, you do not have my phone number, why should I stand waiting, waste time, money on the road, you that you cannot organize your work or maybe you are not in your place at all. We pay you insurance premiums, salaries, and you can't even do your job properly.
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6
December 24, 2022
Convenient parking. Polite staff. Excellent service. Great location
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June 15, 2022
Well done. The service is excellent. The building is beautiful, the process is perfectly staged. I was satisfied with the entire professional and operational process.
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1
October 3, 2023
The car was quickly issued after the accident, the manager was in touch. There is a service - recording a car for inspection for a certain time.
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September 17, 2022
I liked the team, and the specialists who inspect the transport are very polite and "humane", but the organization of the process leaves much to be desired
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March 19, 2023
A large room. A large observation deck. There is a sink. Polite cultural staff.
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January 24, 2022
The insurance company is normal, of course, not without flaws and paperwork, but in general there were questions and alterations on the part of the repair company represented by Belgosstrakh
But they fulfilled their obligations.
I can mention a good and very competent manager Dmitry, only because of him I put a four, he does his job at the highest level
and repair specialists came three times and could not pick up the car from repair, as a result, I had to come a fourth time, a lot of shoals for repairs
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2
October 5, 2024
The queues are not long, the staff is polite
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December 15, 2021
I have been insuring my car with a hard hat for several years now. All issues were always solved quickly and competently. Payment of money- they will always call and say that the money has been credited and you can receive it. But this time, I applied in September, the car was made and had to pay the depreciation cost for the door molding. The statement was written on September 29. No one called until mid-January. I contacted the girl who was involved in my case in Viber with a request to find out if I had been credited with money. The girl did not answer my question, although I wrote to her for three days. Only when I wrote that I would come to sort it out, she called the toyota center and found out when the money would be paid. They promised within a week. I'm waiting
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3
October 5, 2021
I insured my car, CASCO. I've been doing this for years. Before that, I insured with another company.
There is something to compare it with.
In the previous one, starting from the parking lot, there is nowhere to put the car, there are some ancient tables in the "office" itself, there are desks like in school, and specialists sit perpendicular to these tables. This picture reminded me of school, when we took exams, and the teachers made sure that no one cheated.
The reception is on a first-come, first-served basis, you fill out the acts yourself, everyone has a lot of questions, the queue has been moving for a long time. Then waiting for a specialist to come out and fix the damage.
Everything is fine here, from the building itself, comfort inside, electronic queue, registration is carried out quickly, and you don't waste a lot of time.
Which is also very pleasing!!!
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1
June 17, 2024
Pleasant staff, stylish room
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2
September 27, 2024
Nice helpful staff, but there is a problem with parking
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July 19, 2023
Everything is fine, they told me, filled out the necessary documents, and agreed on the terms of inspection convenient for me.
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1
1
April 7, 2022
I have been insured by Hard Hat for several years, I had to apply this year, as there was a scratch all over the car. We issued the documents, I said that I would repair the car at dealers, they told me to wait for a letter of guarantee, instead of a letter of guarantee, a refusal came. I was just shocked that the insurance money is not small. I will no longer
insure my car in this company, I will look for a more decent company. I will not recommend this company to my friends and family.
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5
2
August 19, 2022
It is convenient that you do not need to go to several places: here you can get registration and inspection. There are many operators. If there is a long queue, then start to be loudly indignant, perhaps a dedicated operator will be brought to you :)
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August 18, 2023
I was satisfied with the level of service. Everything is fast and very clear.
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1
September 3, 2022
Well, very polite staff will help, direct and prompt. I applied 2 times, got to different specialists, both times everything is great.
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November 2, 2023
lots of windows, polite staff, there is delicious coffee.
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1
1
April 9
Excellent office, fast service.
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October 13, 2021
A solid divorce at Belgosstrakh, 38 Kolesnikov Street. I came by car after an accident through no fault of mine. They politely accepted the documents and counted a small amount. Since the amount was small and there was not enough for repairs, I went to the service station on Ponomarenko, which was included in "their list of service stations ". The manager and the service station said that the repair would be paid in full. Everything was done at the service station according to the appraiser's inspection report. As a result, they returned 220 rubles less, as the appraiser A. Belgosstrakh said, there were related defects on the car and allegedly they put more standard hours on the service station, but preparatory work. It's a shame for such an attitude towards customers.
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4
August 22, 2024
Everything is clear) the assessment is fast
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May 4, 2022
The company leaves only the WORST impressions about its insurance business. Payments do not cover even the minimum prices for the cost of even used car parts. To inspect the car, you need to go to the company itself to the appraiser. After even a minor accident, with the next insurance, the amount of the contract will double at least ...
In general, I DO NOT ADVISE!!!
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6
August 1, 2022
Parking is normal.The staff is friendly but irresponsible.I've been waiting for my money on the Euro protocol for more than a month.They said they couldn't get through to the defendant.As a result, thanks to Alexander, their service got through the first time, and gave them the phone, and only then transferred the money.Responsibility 0.I'll switch to another service.
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September 19, 2024
We did everything quickly, it was a pleasure to communicate with the staff
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3
December 16, 2023
Friendly staff, fast service!
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October 16, 2023
Everything is done very conveniently. Nice staff.
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2
1
June 6, 2021
Pros: Polite staff. There are a lot of jobs, but the queue is still long.
I didn't like it: there is no large parking lot, it took about ten minutes to find a place next to the building, and the traffic is very large. There is a multi-level parking lot in the building itself, but it is not clear who they are launching there.
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January 16, 2024
The office was divided into employees who love their work and who came to sit just like that... In general, it would be great if it weren't for the arrogant individuals in the staff
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October 25, 2021
I am not very happy with the Belgosstrakh report on assessment and compensation after an accident. The accident was not my fault and they counted insurance such that there was not enough money to repair the car. I applied to the official service station, which gave me the address of Belgosstrakh, and they tell me: You pay for repairs with your own money, and then go to Belgosstrakh and demand a refund from them! Belgosstrakh provided insurance for 1300 rubles, and repairs at the service station were estimated at about 4000 rubles. Where can I get that much money and pay for repairs? It's absolutely ridiculous!!! No kidding! What do we pay insurance for when it doesn't reimburse repairs. I put a big minus on Belgosstrakh for evaluating the car
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