Republican Center of Medical Rehabilitation and Balneotherapy
65 reviews
October 3
I was at an appointment with the endoscopist Khmelevskaya and gastroenterologist Shafranskaya. I was very pleased, the doctors were very polite, friendly, they approached the history in great detail, explained everything, answered all questions. The attitude is much better than in many famous private centers. One disadvantage: these are queues at the reception desk before the reception, despite the fact that a large number of windows are working. I advise you to come 30-40 minutes before the appointment, at least
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August 28
I was at the reception of Yulia Anatolyevna Tatarinovich, a physiotherapist.Thank you so much for your attention and help in choosing a treatment. The doctor listened carefully , read all the statements , wrote out the appointment and recommendations .Working hours had already expired , and she was still receiving for half an hour . Thank you for your hard work and taking care of us! The center has recently been transformed , painted after renovation , the staff is polite .I recommend it!
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September 12
I would like to express my extreme dissatisfaction with the quality of dental services provided to me on a paid basis in your institution.
During the initial examination of a complex tooth with pulpitis, dentist Safronenko Marina Anatolyevna at the initial stage of treatment did not fully open the tooth cavity and did not find channels for further nerve removal, put medicine and a temporary seal, with which I passed 13 days (it turned out to be in vain), waiting for the next visit to the dentist by appointment.
When I came to a secondary appointment with Elena Nikolaevna Bondarenko, a dentist (to remove a temporary seal and medication after the initial visit), waiting for my turn on the ticket, right in the corridor the doctor handed me an information consent for endodontic treatment and told me to get acquainted and sign. Studying this letter, which contained the phrases: "The doctor explained clearly", "I am informed", I began to ask questions about the guarantee after payment for the service, to which the dentist Bondarenko E.N. reacted unprofessionally and incorrectly as a specialist, advising to contact another paid clinic, where a more qualified and detailed examination would allegedly be carried out service on better equipment and with an assistant who is not in this center!!!! In my understanding, the dentist was in no way interested in providing services in this center, emphasizing that other centers have the best equipment and an assistant!!! And this is in the REPUBLICAN CENTER! As a result, the doctor refused to provide paid medical care. a service that was planned in advance in terms of time, after which I had to urgently look for another dental clinic and start treatment from the beginning (where I found out that the tooth was not even opened and the medicine and temporary filling were placed incorrectly and unprofessionally)!
Such an attitude, incompetence and unprofessionalism of dentists in the Republican Center are certainly unacceptable. Patients have the right to quality and responsible medical services.
I ask you to understand this situation and take appropriate measures in relation to these doctors and in providing paid medical services.
I hope that in the future, high-quality dental services and respectful treatment of patients will be provided!
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July 10
The specialists are excellent, but it is almost impossible to make an appointment. Assign one day to record for a certain period! Getting through is a big problem, and if it succeeds, then everything is scheduled. I absolutely do not understand such a pre-registration system!
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October 23
I want to express my dissatisfaction with the boorish attitude of ophthalmologist Grineva V.O., even before examining the child, I made it clear that we had come in vain. As a result, only my eyes were dripping in vain, we came to see fifu...
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June 5
Hello everyone, I was at the reception with my child at the endocrinologist Natalia Okulevich Mikhailovna. A specialist from God. A very careful approach, it does not work for time, but for the result. She is very attentive to the child, analyzes, related situations and changes. I recommend it, you won't regret it! 💔
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April 22, 2023
I know from my own experience how hard it is to find a good pediatric endocrinologist. I searched for a long time, but I found it! In the rehabilitation and balneology center! This is the cand. Doctor of Sciences, specialist of the highest qualification category - Natalia Mikhailovna Okulevich. A very competent and thoughtful specialist! She is attentive to all analyses, studies everything in dynamics, does not make ill-considered appointments. And most importantly, he's in no hurry! It seems that your child is her most important patient. Her main place of work is at the balneocenter. We were there once for a paid reception. The price of admission was the same as at the LODE, but we sat under her door for an hour and a half. Of course, we didn't like it, but it was very good for those who were able to get to her in front of us, because no one leaves her unexplored! Okulevich N. M. also takes part in LODE, but very rarely: twice a month. It is recorded half an hour before the recording is opened. Therefore, you need to put a lot of effort into getting on this list! We recently visited not Gikalo 1, but Prytytsky Avenue. Very convenient location (near the metro).
We have been treated by Okulevich for many years and our impression of the doctor does not change in any way. We always have a useful and meaningful time. And we have something to compare it with. They probably visited all the endocrinologists of the LODE medical center and in other places. I don't want to talk badly about anyone, but I definitely don't want to get to a specialist Barash O.B.! It seems to be highly qualified, and attentive, and knowledgeable. But he is very distrustful of the conclusions of his colleagues. This is very unpleasant and is a violation of medical ethics!
So, if anyone needs good advice, I can advise Natalia Mikhailovna Okulevich.
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April 19, 2023
Excellent medical center. The ticket was quickly issued, there are quite a lot of specialists at the reception. Dr. Natalia Gennadievna Ryzhikova accepted on time with the understanding and professionalism of a real competent doctor. How wonderful that such Doctors work in our clinics with a capital letter!
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October 21
It is unrealistic to get through to make an appointment, it does not take a single day...the electronic record works only with repeated requests
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August 25, 2022
A great center, responsive staff, doctors responsible for their work, will always advise you how best. The landscape is fascinating, you feel like in a sanatorium, your soul and body are resting, I like it! As for the customers, people, be kinder to the doctors and staff, don't be angry and irritable, the good always comes back. Good luck and Peace to all))))
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June 21
They were sent from the registry to the deputy.the chief physician for organizational and methodological work SALKO O.B. (with an application for consultation). In a rude way, SALKO O.B. asked with a dissatisfied look why I decided to come here at all. I replied that I was being observed at the balneotherapy center, to which they replied that NO ONE was being observed at this center, but they were being observed at their place of residence!!!! All the time I was in room 201, SALKO O.B. was unhappy and rude!!!! And this is the deputy.The head doctor?????? Please teach the deputy.Chief Physician SALKO O.B. COMMUNICATE RESPECTFULLY WITH PATIENTS!!!!!
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September 12
There was an appointment with an ophthalmologist to clarify the time, I tried to call, they did not take it, they reset it, or it was busy
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August 7, 2023
The ophthalmologist Vorushilo E.A. was at the reception (specialization on the institution's website children / adults) on the paid fundus lens service. The teenager was signed up for this service in 2 weeks, they did not have time to enter the office immediately, the conversation began with a negative in a rude tone from the doctor. The doctor informed that this service is not performed. Accordingly, the service was not provided. Which was very disappointing.
Conclusion: Signing up for the service does not guarantee its implementation.
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June 29, 2023
One of the best specialists in the rehabilitation and balneology center is the Candidate of Medical Sciences, a specialist of the highest qualification category - endocrinologist Natalia Okulevich.
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July 5, 2023
The receptionist told me to come and make an appointment for a massage at 7 a.m., supposedly one window for recording will work from 7.00. The machine for issuing coupons does not work, there is no "one window". There are already 50 people in the queue! And these are all paid services. There are no words! Why mislead people and give incorrect information? Just a mockery
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September 27, 2023
I did VEG, everything went very quickly and without problems, special thanks to the doctor Elena Khmelevskaya!
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June 22, 2023
06/21/2023 I had an appointment with a therapist at 19:20 on insurance, I came at 18:15, hoping to get in early. As a result, I went into the office only at 20:35. I had my own plans, which had to be canceled. There is no desire to contact this center anymore.
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April 12, 2021
A wonderful center, here you can not only get diagnosed (quickly, conveniently, on a budget), but also undergo treatment in different profiles. Moreover, you can relax well: spa, cedar barrels, infocolor sauna, contrast baths, Charcot shower, 2 swimming pools (for adults and children)...The cherry on the cake, after the procedures, oxygen cocktails. The staff is polite, qualified, always friendly and ready to help.
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November 23, 2023
Unfortunately, we have not heard about taking it on time here. An hour of waiting in the queue by appointment for a certain time, while also for a fee.
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May 3, 2022
An excellent center, wonderful staff, excellent diagnosticians, many different types of services, government prices, available even to a pensioner.
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November 28, 2021
I visited 3 specialists in this center: a dermatologist , an allergist and an oncologist surgeon. The dermatologist and allergist are polite , they made an appointment , prescribed the necessary medications, prescribed tests, and gave advice . There are no complaints at all .
Oncologist surgeon Galina Konstantinovna Kulachenko . I didn't have time to go to the reception, but I already felt all the negativity. She didn't even say hello, expressed her dissatisfaction with the fact that she had to do her job in every possible way. She mocked my problem and my answers. During my story about the problem, she started a conversation with the nurse, pretending that I was not there at all.
Terrible treatment for a paid appointment . I ask the higher management to pay attention to your employee and his attitude towards people. This is unacceptable , especially in this area .
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June 6, 2022
The registry is not working well. I called several times to make an appointment for a trichoscopy and the information changed each time. One said that OK, you can sign up. The second thing is that you need a trichologist first, then you sign up for a trichoscopy. The third one finds out that trichoscopy is only performed with a trichologist at once.
As a result, I signed up for 9 a.m. during working hours (I took it at my own expense and went far away. Since I do not live in Minsk (there is no trichologist in my city)). As a result, I arrive and at the reception they tell me that the doctor is ill. Everyone understood that I was ill, but no one called or warned me, although I kept the number🤷♀️
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February 18, 2022
My friend and I were booked on February 18 for papilloma removal.
I had 2 pieces in the neck area measuring 1.5-2 mm., arrived on time, waited under the office for 15 minutes while Mateyko A. P. was talking in the next office. Then, without asking anything about what issue I was applying for, she began the reception with a question about payment for a consultation, called the registry in my presence, scolded the employees why they did not charge me and sent me back to the registry to find me in the database and pay for the consultation services 24.40 rubles. In fact, what did I have to pay her for? I felt disgusting about myself, I did not pay for anything and went to another place to specialists who are in their place ....
It turns out: Mateyko Anastasia Petrovna holds the position of HEAD.
In 2020, I used the services of Natalia Pavlovich Anatolyevna, she served me well and I was in the database then, and paid in fact for the services rendered at the registry, there were no questions.
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January 3, 2022
The tests were not sent to the post office, although they promised. And even when I came for them personally, they argued and claimed that the tests had been sent. It's probably a joke for me to go to this "wonderful" place without parking. And another tip: if you have made an appointment with a doctor in this institution, do not plan anything for 2-3 hours after that. The fact that you have an appointment does not mean that you will be accepted at this time or at least within 30 minutes. I visited an endocrinologist here 4 times and never went in at the time, the last time I left without waiting for an appointment. You'll die before you get a consultation.
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February 12
It is impossible to get through. It is constantly busy and being reset
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June 20, 2022
I regularly undergo rehabilitation. It all depends on the doctor you get to see. I want to mention Zarubitskaya N.A. A
professional in her field!
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June 17, 2020
I went to a rehabilitation center for treatment of lymphedema of the upper limb. She completed a course of manual lymphatic drainage with banding, which is clearly and professionally performed by Rydlevskaya Elena Afanasyevna. Her sensitivity, attention, and professionalism are worthy of the highest praise. In addition, Elena Afanasyevna will always support the patient with a kind word and give confidence in healing. The condition has improved significantly after the treatment. Many thanks to the professional Elena Afanasyevna Rydlevskaya.
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August 13, 2022
The impression is twofold. The consultation was paid, there was no queue, but it felt like this consultation was in the way for the doctor, the doctor was in a hurry. I received disturbing questions about the duration of taking the drug and my poor health: "what are you complaining about, we have people who have ten times worse tests." It turns out that I need to wait until my condition worsens and then come.
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July 4, 2022
I read the reviews, set up a long dial-up, Got through to the city number within 15 minutes, Called after 17-00, the girl quickly made an appointment with a doctor in the near future, Apparently as lucky
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February 19, 2021
We paid for the test results, which were supposed to be sent by e-mail by the doctor, 3 weeks passed, the results did not come, we called the laboratory, where we were told that the results were bad. The tests were given to a small child, and the intake of drugs depends on them. The tests were marked urgent, but no one was going to send them. We got to the endocrinologist Peskova N. A. and were supposed to get a consultation, but in the end they didn't tell us anything, they just copied the information from the referral. The service is at a low level, the doctor was not going to send the test results, although they were still paid for
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April 27, 2021
Rudeness, for which you have to pay. Disgusting service and the behavior of individual employees of the RC that is not inferior to it, who have already earned the honorable right to retire a couple of centuries ago.
If you have an irresistible desire to be naked, then, of course, you should contact this institution. The motto is "we didn't give a damn about everything" and "I read everything."..(although nothing is written on the sheet).
Thank you. Your services are at the lowest level.
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February 15, 2022
I paid money for a consultation with an endocrinologist at the appointed time, as a result, I had to sit for another hour waiting for the doctor to let others go, no matter what gate, people have work and studies
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February 12, 2021
Good day!
I want to express my dissatisfaction. I went for an ultrasound of the abdominal cavity, on a paid basis. I lost the result. I called and asked to send it by mail or Viber, as is done in all modern medical centers., because in the current period of the epidemic, I would not really like to come and stand in a huge queue, because there are 11 ticket offices in this center, and only two work. I stood in line for 45 minutes. Based on the conversation with the operator, I realized that it is not customary for them to send tests by mail, this is a medical secret, or classified information. It's not very clear to me. The question is maturing: "What is the registration for? I could have dictated my passport details, etc." But I had no choice and I got into the situation and said that I would come, but please make sure that I would not have to queue to get a copy of the results for which I had already paid. I was told that I should adjust to the doctor's work and come when it is convenient for him.For example, today in the morning. Naturally, I work on Friday at one o'clock in the afternoon. I wished you all the best and a "good" review. Of course, I won't go to this center anymore. Because I believe that it is necessary to treat with understanding the people who come to you and pay you money for your services. There is still a lot of work to be done on the organization and, if possible, to switch to a modern level of service. There are no complaints about the doctor.
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October 27, 2022
Why is there no answer at the reception and the call is simply reset? How can I reach you???
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October 3, 2021
The insurance company sent for an appointment with a therapist,
The therapist prescribed treatment for 15 days. The prescription was written out for some reason for 7 days. You have to go again, sit in queues.
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January 7, 2022
I took tests at the center and did SMAD, my impressions were positive. There is a terminal with coupons at the entrance, where you immediately select the desired option. The results of the tests can be sent by e-mail if you inform us about it in advance. The only drawback is a slightly clumsy online recording system, it's easier to make a call.
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October 20, 2022
Disgusting consultation with a chiropractor Tatur Anton Anatolyevich!
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October 23, 2020
I didn't like the attitude of the staff. The feeling that I got into typical films about Soviet medicine (in a bad way) The doctor did not say anything specific at the paid consultation either. I asked for Help, they replied that they did not know. You want to leave in a bad mood. It's this way
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June 5, 2023
No number is responding.
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July 4, 2022
It is impossible to get through to the registry
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August 1, 2019
I really like it! I've been taking trips to them for 10 years now! The prices are normal, the nurses are who-how, but more often they are also normal, only once I ran into a boorish person on an underwater shower massage.
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January 18, 2019
I was on a wellness trip. I liked everything very much, the staff is friendly and courteous. All procedures are classed. I want more!!!
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March 24, 2019
The medical center is excellent. All doctors are specialists in their field. Almost all tests can be collected day in and day out. The prices are reasonable.
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June 4, 2020
A two-fold opinion, I was with a narrow specialist
Nothing was said about the case, and I did not like the attitude towards the patient
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May 3, 2021
Poor service , take 30 minutes or more later than the scheduled time
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September 11, 2018
I applied for a paid ultrasound of the kidneys and adrenal gland. They were issued quickly and examined on the same day. The staff is pleasant and courteous.
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September 22, 2019
Reasonable prices, competent specialists, courteous staff.
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March 8, 2019
The ramp is located in a convenient area. A good place for rest and treatment!
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July 10, 2019
I came to a paid appointment by appointment a few weeks in advance, and they ran out of sterile instruments. How is it?
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July 12, 2021
It is impossible to get through
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