Sto 1-y Kilometr Bosch Car Service
284 reviews
December 9, 2024
I applied to this service station for the first time in January of this year with a disaster called Excessive crankcase gas pressure.
I learned about the service station from colleagues - I work in 5 minutes.
I was accepted urgently with a request to make it before the end of my working day.
They failed, and half an hour before the end of the working day it was found out that they were still examining the scale of the problem. I left by taxi, and at 20:00 the master receptionist phoned me, suggesting and insisting on using a sealant to avoid further holes in my "ship".
The next morning, the car was given away, taking from me the inhuman sum of 400 and a little rubles. And this is also with a discount on the first visit, which I found out about by accident by visiting their website. The manager was silent about this when he calculated the cost of maintenance. They also advised to purchase antifreeze and gave recommendations for further maintenance and monitoring of the health of the machine.
It's December now, I'm faced with a new ailment - the engine is running at idle and low revs. I remembered about the 1st kilometer, I call, explain the situation and ask if there is a free "diagnostician" to check what is the matter. In response, they interrupt me and inform me in a rude tone that it is not done so quickly.
I've seen what computer diagnostics are. At least a mini version for amateurs. A scanner was connected to my car, and with the help of a mobile application they could see the errors that the system issues and understand how they can be solved. It takes 5 minutes.
I would really like people to begin to treat each other with understanding, in particular, the master receptionists to their clients. By the will of fate, I am a car owner, and over time I have to delve into the technical aspects and features of the car, but not to the same extent to communicate with car mechanics on an equal basis. As a girl who politely, I emphasize, turned to a service employee with a request to help, I wanted to get at least understanding and a little bit of care in response. You could explain to me what the diagnostic process is, that it takes so much time, and advise me what measures can be taken before the visit, and anything to make me feel like a welcome customer, and not just a bundle of money.
He didn't even recognize my name, said, "I have enough information to record," and disconnected without saying goodbye.
I am shocked by this attitude.
There is a strong feeling that this service is one of those that try to squeeze more money out of the client.
I won't apply anymore.
I will wait for the service to appear for people, not for money.
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1
September 23, 2024
We installed a DVR and connected an android car radio. Good service. A competent manager and an intelligent electrician. Everything was done quickly, efficiently and not expensive. I advise you to contact us!
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September 28, 2024
This service station .. too much work.. I applied four times .. a long wait.. it was repaired once.. they said one price tag, then added additional costs. Diagnostics, pumping, etc.. how has lifting on a lift, opening, closing doors not yet entered)) the repair was not expensive, probably because of this, the price tag was almost doubled.. I was in a hurry, so I didn't argue.. I will not contact you anymore
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4
November 28, 2024
I wanted to make a collapse. I arrived and was offered a diagnosis right away. It's good. But we counted how many things need to be replaced and only then the collapse, otherwise the collapse is meaningless. Everything that was written about the front suspension changed this year in April.That's why I went for diagnostics to a place where I trust on.Everything on the rear suspension still tolerates. I do not recommend it.
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1
September 3, 2024
It used to be better. And now I can't get through. Tow truck services are not recommended. I gave 500 rubles. for repairs, but after I took the car, I noticed that the lower headlight mount was broken, they didn't even say. They did not make an elementary diagnosis. It feels like the guys are arrogant. Customer focus is below average
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3
August 14, 2024
I signed up for an egur fluid replacement, clarified everything by phone. I arrived at the appointed time, the manager said, "And you specified that it was egur. Well, we don't know if it will be completely replaced . Maybe it will work out." I started going on the Internet to see how it is done.... He also says the amount of work. He left without even repairing it.....
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2
December 24, 2024
Firstly, they do not repair cars with diesel engines. But that's not the main point.
Secondly, the power supply system was damaged, fixed "under warranty" and charged for it. However, as a result, it had to be repaired at a normal service station.
I don't recommend it. 0 out of 10.
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December 4, 2024
It was necessary to change the spring of the shock absorber, called, drove up, disassembled it turned out that the support bearing flew apart, ordered the bearing, changed everything, assembled, a couple of hours of waiting and everything is fine as far as possible on the road.
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December 22, 2024
I came on a day off to read a BMW 2005 car on my computer, they said that such a service was impossible, only on auto idea or Bayerncraft, and in general we do not have diesel specialists at all. It is not clear what services they provide then.
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November 3, 2024
I didn't like it very much, from the word at all!
In short, they promise but do not do it, they refer to the fact that the employee either got sick or did not come out
And later on the phone, the price for the work was the same, then they put up twice as much!!!
I don't advise anyone!!!
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2
1
December 18, 2024
I visited this service station, the prices for spare parts are overestimated by 20%, the work is 50% compared to the service station where I did it. Diagnostics is free and a 20% discount on the first visit indicated on the site is not valid.
🤑
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March 30, 2024
They work like many others. On the plus side, it's fast. Fast is not always high-quality. It is clear that on age-related machines, disassembly does not take place without jambs, and we have to get out of the situation. With a time deficit, it is impossible to do it normally.
Of the minuses, these are prices, and upon careful examination of the invoice, I realized that there is a very large margin for spare parts. Some positions are more than doubled. Everyone is spinning as best they can. I'm not going there anymore.
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7
3
July 11, 2024
Lack of feedback (
over the past 2 months, 2 cars needed to be serviced (to sharpen the discs, replace the pads, suspension prevention, oil change in the variator, etc.), they stopped responding via messengers, NO FEEDBACK at all
It's a pity there were no questions about the quality of the work, but I won't contact you anymore
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1
July 11, 2024
Viber does not respond to requests. I used to record quietly via Viber. Otherwise, the prices are slightly higher than at other service stations. The quality of the work seems to be more or less.
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1
August 6, 2023
In my opinion, this is the best car service in Minsk. I came here on the recommendation of my brother and as it turned out, it was not in vain. He was delighted too. The car is made not as for the client, but as for yourself. The costs and all actions with the car are discussed, they explain what they have done, what they plan to do, the best options are offered, all spare parts are returned. According to the documents, everything is clearly and in detail drawn up. Everything is signed, what was done, what was replaced, recommendations, acceptance and return of the car as expected. There is nothing like in many other service stations - they will do one thing and break another, or they will paint the thresholds and tar the interior. All work is done efficiently and accurately, and at the same time, I want to note that you will not have to wait for a long time!!! I would like to note separately that very competent and experienced managers and car mechanics work here, who are not afraid of difficulties and perfectly cope with complex non-standard repair situations. I liked it here so much that now I want my car to break down)).
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2
1
September 29, 2024
I changed the oil in the automatic box! We did everything quickly, even called earlier! Everything is clear, without excess water!!! It seems to be normal, I will contact you in the future!
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1
January 12, 2024
I have been using the services of this station for more than six years and during this time I have not had a single complaint. Everything is always fast, clear, with a normal approach, they will tell you which details you can save a little on, which is not worth it.
I recommend.
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3
December 19, 2023
The service station is located next to the ring road, which is convenient. Phone recording is available, a cozy reception and attentive staff.
And now the cons - there are no discounts on the order amount or managers are not interested in the word at all. Diagnostics for repairs was made by 3.5 thousand bel. rubles and discounts of 000000 rubles .
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June 18, 2024
A very good service station is fully equipped, there is everything for car repair. I want to mention the employee Nikolai, a very good specialist.
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2
November 6, 2024
The service station has deteriorated, it used to be better, online recording is useless, social networks too, they never watch them, you need to look for another service station.
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January 21, 2024
They do it well, they know their job. The prices are adequate. You can immediately order spare parts and repair the car. What else is needed, the whole complex. There is a room for clients.
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August 3, 2023
I applied to the service station on July 27, 2023.
I found cloudy antifreeze in the system of my car. I was passing through Minsk (I traveled through the expanses of Belarus). It was important for me:
1. My car was put into operation immediately in the morning
2. There were spare parts (in my case antifreeze and flushing)
3. Correctly diagnosed (because cloudy antifreeze can be the result of serious repairs).
Accepted promptly (first)
The system was flushed
Diagnosed
Antifreeze was replaced.
It was advised to change the radiator plug in addition.
I am happy with my work!
Visited Sulu, Baranovichi, Grodno, Minsk returned to St. Petersburg!!!
Drove 1500 km antifreeze as a tear clean!
Thank you🤝
Greetings from Hey.
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3
1
October 17, 2023
For many years I have been serviced only at this service station. I always recommend this service station to my friends and acquaintances. I have heard only positive reviews from all of them. Everything is always prompt and high-quality! I would especially like to mention Master Alexander. This is a real professional in his field!
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1
November 23, 2024
Cars are repaired well, but expensive))
The collapse-convergence is done perfectly!
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October 17, 2023
I'm from Slutsk myself! I drive my car to this station for maintenance and current repairs all the time!!! The staff is polite, the guys know their job, there have never been any complaints. They will always prompt and advise you how best. They try to do the work in one day, you won't get too far back and forth!!! The location of the station is very convenient, no need to drive around the city!!!! I recommend it!!!
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1
1
June 5, 2024
Excellent service. I really liked the locksmith Nikolai. I did my job quickly and accurately, everything is on the case. And not a single swear word 🤣
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2
December 12, 2024
Well done, guys!
It was done quickly and efficiently
I'll come back to them again
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December 31, 2023
The timing blew up, in the evening I brought the car in a tow truck. The guys accepted the car even after the end of the working day. The full capital of the cylinder head was made in a day, the price tag is really adequate. They showed photos and old spare parts for reporting. Let me live on the other side of the city - I'll only drive here)
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2
April 25, 2024
1st visit:
They bent the threshold on the lift, setting the "paws" in the wrong place where the factory provided.
2nd visit:
The thresholds no longer bent. But we counted the service for 3 working hours. Checking the registrar showed that the car was actually in operation for less than 2 hours...
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3
1
May 17, 2023
I can't assess the quality of work in this service, because I couldn't use it, but the attitude towards customers is not friendly. I was in Minsk in early May, after a long road in the car, the thermal protection of the catalyst began to rattle, driving past this service, I decided to stop by. I turned to the box where the locksmith was, he directed me to the administrator. I explained to the administrator that I needed help to fix the thermal protection, the administrator refused, because there was only one master, then I asked to use the lift to fix everything myself, and was also refused. I hope the administrators of this service will never get into a similar situation in a foreign country.
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2
6
June 13, 2023
I signed up for suspension diagnostics (knock). After completing the work, they did it correctly and found the reason. but when making out the act, another 30 rubles were suddenly added to the 30 rubles for diagnostics for locksmith work. The fact is that for diagnostics it was necessary to remove the wheel and drip oil on the steering tip to know the thrust or the tip is knocking, but the master receiver considered that this work was not a diagnosis. But without it, it is impossible to determine the defect. I did not repair there, otherwise I will undress.
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3
1
May 8, 2024
There are not enough words to describe how cool these guys are! I arrived with an engine replacement (on a tow truck). It was done quickly and efficiently. During the removal of the engine, attention was drawn to another problem that affected the safety of the car, for which many thanks. We called, agreed and fixed the problem. They promised to give the car back on Wednesday, and on Wednesday they gave it back - no delays!
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March 6, 2024
A good hundred. I've been there about 5 times. Tire service, THEN. Always politely, efficiently and at an adequate price.
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October 17, 2023
Excellent service!!!High-quality, professional service!The staff is correct and polite!Special thanks to the manager of Talak A.M.!
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1
1
July 16, 2023
I can't say that this is the best service station, they don't bother much, everything is on stream, fast does not mean high quality, old parts were cut off, new ones were guaranteed, go, use, the price is average in the market, the gearbox after their intervention (asked to look, clean) it began to work worse, now only a replacement is needed.
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October 5, 2023
I signed up to check the braking forces on the stand and adjust the headlights before passing the inspection. The car was driven to the stand, the result was reported verbally - "well, it's fine, you will pass the inspection", I asked for a printout with the results from the stand, usually it is always provided at the service, because this is the result of the service for checking braking forces. They didn't give me anything, because I already had to see all the information on the screen. They drove the car into the next box to adjust the headlights, adjusted it, "the inspection must pass." I would still like to have some confidence, that's what I came for, so that there would be no surprises during the inspection.
All the work was completed in 17 minutes. I came to pay, they put up the amount for the stand that they talked on the phone, they put up more for adjusting the headlights than they said on the phone. I didn't ask the question why, in the order order, each work is reflected as half an hour, a total of an hour for two jobs, although in reality only 17 minutes were spent.
I will not apply anymore.
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2
1
November 7, 2023
Not attentive, they may not notice the shortcomings, I do not recommend to involve cars for diagnostics before buying. Prices are above average, there is a risk of leaving with a breakdown, which was not there before the appeal.
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1
October 23, 2023
I do not advise you to adjust the headlights. There is no specialist.makes an ordinary locksmith. Couldn't do it. I spent an hour and a half.as it turned out later on arrival at another service station, the fastening of the light bulb plugs was broken.broke the adjustment apple.I had to give a NEW headlight for repair.
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2
2
November 4, 2023
I serve at this ONE HUNDRED two busses and two passenger cars. Everything is cool. I recommend. Thank you very much to Alexander Semenyako.
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3
December 5, 2022
Pumped the brakes. They called and said take it away. I came to pick up almost no brakes. I ask why this is so? The master replied that he PERSONALLY pumped them and they should appear in a couple of kilometers :) I drove off for a day with bad brakes, and another master came back to them, pressed the brakes and said that they were really bad. I told him that the master pumped it himself and he smiled:) (he probably knows about his friend's skills) Offered to leave the car for the night. The brakes were pumped the second time.
But you can't say anything bad about the guys, but the masters of this "pro" have to be changed for a long time! He also breeds clients without even realizing that the client understands this. But that's another story.
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1
August 18, 2023
The problem is not solved the first time, I applied 2 times, gave a lot of money for the first repair, the problem did not go away, they keep the car for a couple of days, they give it back in the evening, as a result, you go back in the morning, nothing has changed, but they take you back to work after half a week
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3
1
August 1, 2024
Responsive guys, they were not afraid to take retroauto for diagnosis.
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August 10, 2024
The quality of service is five.Only good reviews.
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August 3, 2023
Super service station, COMPETENT specialists starting from the master and ending with mechanics, prices are adequate, deadlines are acceptable
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October 12, 2022
I use the services of this service station far from the first time, I stopped by again recently and once again made sure that I made the right choice. It was about replacing the hub on a Chrysler. He diagnosed himself using the folk method on the road by turning left to right, everything pointed to the right front, and specifically addressed this by specifying in the order, the master could replace it without talking and would be right, but the guy is well done (I think Sasha is his assistant) checked everything himself and in fact it turned out that the problem was in the left hub. This once again indicates a good professionalism and a caring attitude towards the work performed by the masters of this service station.
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3
February 19, 2024
To be honest, I was not serviced myself. My friends praised the staff, reasonable prices.
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September 3, 2024
I liked everything, the efficiency and quality.
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1
June 19, 2023
Competent specialists.
They work smoothly, correctly, without unnecessary emotions, on the case.
The suspension was diagnosed quickly and efficiently.
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3
November 4, 2022
Bad guys. I had to ask different questions several times. When buying a car, I paid for a full diagnosis, they did not see half of the problems of the car, not knowing what they were, I bought the car, as a result, thanks to such craftsmen, I got an expensive repair.
I handled another car, so these miracle specialists tried to dilute it for expensive repairs that were not needed, I refused, and when I picked up the car, why did the battery sit in it (it only took a day), after starting through the wire (again mine, not theirs), the car began to stall, although this It wasn't before that. Why do I think they helped the car so much, because they fixed everything elsewhere, although there was no such problem before contacting this service station, and the battery has been working for a very long time after them. The complaint was not answered in the comments book ...
Conclusion: expensive, not carefully, not qualitatively, with insults if it is not possible to breed. I highly recommend it!
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4
May 24, 2024
I changed the timing. The record is day to day, we took it a little earlier, we did everything quickly, I recommend it a HUNDRED times. I will visit again. We made a 20% discount for the first order, it was very pleasant. Thanks
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