TokiNY
421 review
October 28, 2024
This place has become my favorite for dinners! We order different dishes every time, and we have never been disappointed. I especially liked their special offers. I will definitely come back again!
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October 17, 2024
Delivery is 40 minutes late!!! And this is lunch, not evening and traffic jams.
It is difficult to objectively assess the quality of cold food. The set went to the trash for 35 rubles. I do not recommend it!!!
After posting a comment, I was asked to leave a contact number by e-mail. They called, asked what kind of review she left, said they would contact her during the day and silence. Customer orientation is as low as it can be..... Actually, as well as the quality of service!!!
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February 11
My favorite place for the delivery of rolls in Minsk! I order regularly and it always tastes great.
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1
December 21, 2024
An absolutely unjustified price for rolls, we took a set, 5 types of rolls. All for one taste, 70 rubles price. It's just terrible. An absolute disappointment. You could have put -10 would have.
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1
1
December 3, 2024
Very juicy!very gently!
It is impossible to stop and I want more!
We will definitely come back and order at home!
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March 17
The best sushi in town! Fast delivery, everything is delicious, pleasant prices!
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April 14, 2024
We ordered food delivery for the holiday, rented an entertainment space from 20-23, at 20:16 we placed an order through the Tokiny app, almost immediately called back on the order, duplicated the order completely, everything is super. We clarified by phone that the order will be ready in an hour, fine, we are waiting, nothing portends trouble. At 20:56 we received a message that the order is ready and expect delivery, 10-15 minutes from the pick-up point to us. Next message: your order will be delivered at 21:33, but in fact it was delivered at 22:26. What is it called?!
They did not warn about such a delay, 0 reactions from the institution, there are no appliances, although they ordered 3 pieces of forks and chopsticks. Guys, take a closer look at the orders, many customers are counting on you, and they want adequate service and punctuality on your part, the most unpleasant situation. Don't set foot here anymore
1 star for the fact that the courier apologized for being late when issuing the order, at least the person does not care
P.S. They extended the entertainment space for 1 hour, because in 20-30 we would not have had time to eat and pack our things
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3
2
October 31, 2024
The most delicious sushi in town! The price corresponds to the quality. the fish is fresh, the rice is what you need. The appearance is like a picture, never disappointed.
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July 26, 2024
Terrible service, ordered sets for lunch, the waiting time for delivery was 1.5 hours, as a result, we waited 2 hours and 13 minutes, called 2 times, we were fed promises that they would give information to the administrator, and that upon arrival the courier would call back, so no one called, lunch was brought, we open, there is not enough set from lunch, the same sets, the composition is different, someone was not informed of the meat, someone of the salad, as a result, they called the support service, to which we were told that they would give the information to the administrator ... as a result, the administrator did not contact more than once, one person was left hungry, the money was not returned, the mood was spoiled
NEVER ORDER HERE IN YOUR LIFE!!!
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2
July 26, 2024
We made an order for 6 people, drove for more than 2 hours, dialed, found out with Anastasia's manager, she said twice that she would figure it out, and that the courier would contact, he did not contact. The food was brought, and the result on the 6th was not delivered to one, the chicken dishes were without meat. We are hungry, we are calling for the third time to solve the problem, as usual we were told that we would pass the information to the administrator, we will check and contact you (apparently we did not control it before). As a result, no one contacted, the money was paid, but a person remained without food, and another person got meat dishes without meat. Apparently, the company is not aimed at the client, they don't care!
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1
1
March 15
Very tasty sushi, pleasant staff, comfortable atmosphere! I recommend it to everyone
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August 25, 2024
I ordered a set of 37 pieces for delivery today.
Of the advantages:
They were brought promptly, even earlier, the courier is polite, which is not always found everywhere.
The sushi itself is delicious
Of the cons
Not enough napkins
Bad twist, some arrived broken up, wrote on Instagram, promised to come back, but so far nothing
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2
1
March 19
When it's delicious, it's delicious! And sushi (often ordered) and other dishes! Thanks to the whole team!
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March 8
The food is always top notch, the courteous staff, and the couriers do an excellent job.
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June 19, 2024
I would like institutions and companies in Minsk to read reviews and improve their service based on them.
Guys, only in Minsk you can order dries and sticks and soy sauce do not go to them by default. Are you laughing? Yes, you already include this in the price of the meal and put such basic things together with the order.
When ordering sushi, you just don't even think that you should order the dishes and sauce separately, since in the rest of the world it is included in the order by default!
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3
February 8, 2024
We ordered food from you for the first time. We really liked it, everything is great! The rolls are just huge, delicious and fresh) The wok is simply amazing😋The customer orientation is immediately visible! I think you have found new regular customers in the person of us)
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November 16, 2024
We picked up the pickup from the red one, everything was delicious and beautiful, thank you very much!!!)
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1
June 28, 2024
We ordered a set of the day for dinner with our daughter at a very attractive price. And we not only had a very satisfying and delicious dinner, but also had breakfast with them the next day!) thanks
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May 31, 2023
We ordered sushi and rolls, soup. We waited exactly 40 minutes, as indicated. The samples are fresh, I liked everything. Ordered to take away. It's packed perfectly, the soup is very tasty.
Special thanks for the fact that the only ones who went to the meeting and agreed to fulfill the order with post-payment when ordering through Yandex. food. We were using Russian payment cards.
We express our good faith.
PS For the morse =) the cute girl at the checkout will understand.
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4
February 14
Terrible service and food. They asked for a lid for a glass with them, they said they were out. They asked me to pour the drink into a smaller glass, the glasses are paid for…
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June 6, 2024
We called to order a set at 22:20, the girl first asked for the address, then said she would call back in a minute, called back and said that the order could not be accepted, because it enters the yellow zone :) although, according to the terms of delivery to the yellow zone, the time is simply longer and delivery from 40 rubles is carried out, as it is written on the website, if you believe this. considering that the opening hours are until 00:45. When asked if I could talk to the administrator, she said that she did not know where her "superiors" were, it was very funny, the girl's voice had the task of "coming up with an excuse in a second." Obviously, the guys just didn't want to accept the order and it was easier to "get out of it." Customer loyalty is "at the highest level")) I recommend working on it! And of course, I will not advise anyone of my friends. Although we ordered sushi from you before and there were no questions, but this case closed the road to you forever.
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2
2
March 21
The most delicious sushi and the price is demacratic♥️ I love it 😻 Always on the level !
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March 8
Firstly, they delay delivery, and secondly, they are far from the most delicious sushi, slightly better than store-bought ones, and they do not match the photos on the website!
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January 21
The food is generally delicious. The staff is polite. The waiting time for both on-site and take-away is about 20 minutes.
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March 14, 2024
We celebrate every holiday with Tokini! New sets are being made for the holidays, we are happy to try them! It is very convenient that you can pre-order and receive the order by the right time. As for the quality, everything is fresh, looks appetizing and very tasty!
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January 21
The tables are very crowded, I would like to remove them one at a time and it would be fine. The tables are not very clean. The ramen was barely warm. I don't think I'll go myself a second time.
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October 9, 2024
It was the first time after the renovation work on independence 47) It is very beautiful and cozy inside. I advise everyone to go there!
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February 10
You are always very comfortable in the establishment, and most importantly -DELICIOUS.
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1
August 20, 2023
The cuisine is wonderful, I'm surprised that sushi can be so delicious. The staff is very polite and caring. The establishment itself has comfortable tables for two, sofas for a small company and a large corner sofa for a large company. Even in the hot season, the place is comfortable. It is also worth noting the pleasant design of the establishment.
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3
February 10
Great rolls, always delicious and fast! Thank you for your work.
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1
March 13, 2024
Delicious. Available. Quickly.
Customer focus is 100 out of 100.
They always call to check if everything was specified correctly in the order. Yesterday we ordered Pad Thai, and the operator offered us an additional portion of shrimp to add. It's just gorgeous!
Order delicious and inexpensive food, and most importantly, made with a soul!)
Be sure you will be satisfied.
Tokini to the very heart)
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December 21, 2024
The rolls are tasteless, I'll never go to this place again, never buy rolls for that kind of money, the price of the set is 20 rubles, and it also sucks.
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1
2
February 21
excellent quality, fast delivery, the most delicious sushi in the city
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1
April 7, 2024
It's a very nice atmosphere. The order is not made for long. I tried sushi for the first time and was satisfied. I am amused by the interesting names of the sets, by the way, the choice of which is great)
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1
May 19, 2024
I am very disappointed in the quality of the products.
The "I'm in shock" set was ordered yesterday
The chicken is as weird as possible , as if you were just eating cotton wool . Everything is kind of bland , as if it was not the first freshness .
I was not satisfied , I did not finish even half of the positions from the set .
There were no questions about the dishes before , but yesterday it was a complete shock .
I also ask you to pay attention to couriers who do not even greet and behave arrogantly .
Your couriers are the face of your establishment, for people who order delivery .
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2
November 28, 2024
Delivery orders are always delivered on time and fresh. They cook delicious.
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October 23, 2024
Wow! We are very pleased with the visit! Thanks to the employees! Always tasty and high-quality!❤️🔥
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April 14, 2024
We ordered delivery to Komarovka in karaoke, from TokiNY we were very close. They promised to deliver it within an hour. As a result, we were 2 hours late, the food was cold and tasteless, we forgot to put the chopsticks that were in the order. The karaoke was paid for at 3 o'clock, and the order was delivered 30 minutes before the end of the karaoke time. We didn't get any pleasure from both the delivery and the food. The birthday is ruined, and the courier waved off with the words "do you want me to hug you?". We used the services of this institution for the first and last time. We do not advise anyone to contact this institution if you do not want to be framed!!!
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1
February 21
The best delivery in the city is always fast and delicious!
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1
June 26, 2024
I ordered rolls on 26.06.
Firstly, they arrived in a not very presentable form, but that's okay, it could have been difficult to deliver, there were zero questions at all to the courier, but some of the rolls seemed to be overdue, just disgusting to the taste, some rotten, fuuu, I had to throw everything away.
Very unpleasant! The evening is ruined...
thank you! You have a negative client.
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June 15, 2024
Very tasty Ramen. When I came here for the first time completely by accident, I got to the promotion - when buying one dish, the second as a gift. I took udon with me for my daughter. It was very pleasant for me and my daughter.
But the most important thing is that it is very tasty.
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February 16, 2024
A great place, a large selection of delicious dishes and hot drinks. The service is fast and high-quality, and the good mood of the administrator makes you smile ☺️
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December 11, 2024
A wonderful place, with a large selection of sushi for every taste.
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December 28, 2024
Stylish, cute, youthful. We had a delicious meal and had a good time
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1
December 1, 2023
I'm putting a STAKE in your "work". I made a pick-up order for the set via the app and chose the time option by which you can pick up the order. When approaching the pick-up point, I decided to go into the application and saw "the order was canceled", I tried to call the operator for 5 minutes to find out what was the matter, to which they answered "they couldn't reach you", but no one called me at all, there were no missed calls!!!! It seems to me that someone was just too lazy to prepare an order. I spent my time on all this nonsense, and I also remained without an order and proposed solutions to this ugly situation. Terribly upset and upset by this attitude. Absolutely all desire to make orders in this institution has disappeared. Disgusting!!!!!!!
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4
March 15
I really liked the interior and the quality of the food, as well as the friendly staff
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February 18
Very tasty rolls! I recommend it! Some of the best I've ever tried.
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February 6, 2024
I really like this restaurant, I've been to it with friends more than once. Everything about him is great. Both the kitchen and the interior and the service. You will definitely visit - you will not regret it.
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December 5, 2024
I really love their cuisine, I'm ready to go to them in any weather for the shrimp pit, the best in their business!
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December 27, 2023
It is not a fact that this particular point was carrying the delivery. Anyway, their network: They made an order for delivery at 19:47. Silence at 21:40. I call the operator, she politely said that she would figure it out and call back - she did not call back. At 22:04, a call from the courier - go out and pick it up. And I'm not proud, but we're already watching a movie in our pajamas, and I'm very late! She refused to come out. The courier hung up, came, dissatisfied, gave the order neither *hello* nor *goodbye*. The service is top class. The cherry on the cake were shrimp rolls, their representative is in the photo, there were about 4 out of 8 of them. In general, it was delicious, but they promised delivery in 1h10m, and the evil courier arrived in 2h23m.
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