Selvese Collection Galata 1875
Dirección
Contactos
+90 212 252 52 56
Mostrar teléfono
Horario comercial
24 horas
Indicaciones
Şişhane
470 m
Kemeraltı
215 m
12 reseñas
Enero 9
Очень хороший отель. Великолепное расположение, удобно добраться до многих достопримечательностей. Радушный персонал. Есть номера с балконами. Есть лифт. Завтрак можно заказать отдельно и он весьма неплохой.
Mayo 23, 2024
Небольшая гостиница с достаточно удобным местоположением. Очень близко и до транспорта (автобусы, трамваи, станция метро) и до центра (набережные, Галатская башня, исторический центр, Истякляль). Магазины в округе продуктовые, со спиртным присутствуют. Еда кафе так же близко. В самой гостинице не брали, любим поспать. Рядом кафе отмели ценники высокие. В самой гостинице достаточно тихо, есть все удобства, лифт, кофемашина внизу на ресепшене. В номерах все для жизни и небольшие кухни. Террасы в номерах во внутренний двор не такие как на фото, но зато там тихо с утра. Цена отличная. Гостиницу рекомендую. Убирали каждый день. Сервис хороший, персонал приветливый приходит на помощь. Все работает круглосуточно.
3
Enero 11
When we arrived, the door to the room was broken, there was a cat in the bed, and the water from the tap was brown.
We politely requested a refund or at least a gesture of goodwill, such as reimbursing us for the breakfast we had paid for, but the owner refused. As a result, we left before the end of our stay and had to rent another hotel room at our own expense.
To provide more details and paint a clear picture of this nightmare:
Bathroom
- The sink was incredibly uncomfortable to use, and there wasn’t even a glass provided for a toothbrush.
- The bathroom had black mould, and the shower barely worked. After taking a shower, water flooded everywhere.
- There was no place to hang outerwear or towels, so we had to take a chair from the living room and put it in the bathroom.
Kitchen
- There wasn’t even a dishwashing sponge, and the stovetop burners were stored in a cupboard, leaving nothing functional to cook with.
Bedroom
- The bed was noisy and incredibly uncomfortable. You could feel the springs poking through the mattress, and it wasn’t even one big bed but two small ones awkwardly pushed together.
- The pillowcases were yellowed, some even bordering on brown.
- The wardrobe was positioned so close to the bed that accessing it required contortions.
- The room was both cold and noisy, making it impossible to relax or sleep comfortably.
Living Room
- The appliances were outdated, and the sofas were broken.
- The layout was poorly designed, with two oversized sofas crammed into the space, blocking easy access to the small balcony. The balcony itself overlooked the service stairs, which felt far from safe.
General Cleanliness
The entire apartment was filthy. The sheets ranged from yellow to brown, the floor was stained, and there was visible mould in the bathroom.
These people are simply taking your money without offering even the most basic level of service. The experience was a disaster from start to finish.
