I have been your client for more than 20 years (mobile communication and home internet). On March 14th, I bought a samsung a35 mobile phone and charger at a1 office. On the first charge, it became clear that something was wrong with the charging. After 10 minutes, it heats up, you can not pick it up. I took the charger to where I bought it, and when we put it in for repair, my office representatives and I put another gadget on this charge and again for 10 minutes and charged with boiling water (this fact was described in the repair certificate). After a while, charging returned, where it was indicated that serviceability had not been established. I immediately asked the staff at the office to put my phone on this charge, and voila, 10 minutes and it's hot, to which the office representative responds (we don't decide anything, it's a call to the service center). I immediately call the c/c and describe the situation, to which the operator replies with a mockery that I am not an engineer to decide whether charging is working properly or not and if I don't like something, go to an independent expert examination. To put it mildly, I was fucked up by this attitude. Dear representatives, I am 36 years old and I have had a lot of exercises. Yes, I understand that a little heating is the norm, but not in this case. I am very disappointed that the quality of your services has decreased so much.

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Татьяна

Level 10 Local Expert

I really liked it, there were no queues, we worked until the last customer, as they say, I went in a couple of minutes before closing, did not look at my watch, issued a SIM card and only then saw that the working hours had ended a long time ago, but the guys told me everything, showed me, explained, the service was excellent

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Ирина З

Level 16 Local Expert

A1 has a special relationship. High prices, lower quality of communication, no Internet connection. It constantly freezes, the page loads extremely slowly and for a long time. I've been using it for more than 20 years, but it's the same as it was 20 years ago.

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А1

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14 reviews