I booked a tour during the early booking period to Turkey and made an advance payment. After 7 months, they will send a notice of cancellation of the tour. They used my money for 7 months and ruined my vacation plans. I will not contact this travel agency anymore.

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Сергей Сергеевич

Level 8 Local Expert

I sent my parents on a tour, they put me in a room where the engine is rattling on the roof, which is extremely problematic to sleep, they demanded 40 bucks a paw to move into a normal room, which means it's there, but my parents are principled. The tez tour guide does not actually solve the problem. But everything is freezing, come at 10 a.m., then at 12, then at 14, then tomorrow come at 10 a.m. In short, spend the rest, all the days and maybe the last night you'll get a good night's sleep. Here is the guide's contact. I hope Yandex doesn't cut it out of the review, MAHMOUD +2 0111-00 59 984 . Now I continue to send messages to the agent, but for 3 nights they can't move, the parents don't get enough sleep. If the tez tour helps to solve the problem, I will definitely update the review, write how it ended, and if nothing changes, I will also write after. update. The guide helped, as I understood it, they were resettled for the 4th or 5th night. In general, you need to knock on all the bells so that at least something works, both from below and above.

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Марина Б.

Level 3 Local Expert

Tez-tur deceived us. We took a tour to Turkey from them in the second half of October. When the contract was signed, the departure time was around 13:00. But when we paid for everything and came to pick up the documents, we were stunned that the departure time was postponed to 18:40. And naturally, we arrived in Antalya after midnight, and checked into the hotel at three o'clock in the morning. The rest time was lost (and in fact stolen). We flew back at 20:25 (and the flight was also delayed for an hour and a half), and they picked us up from the hotel at 15:25, 5 HOURS before departure. The hotel guide is an extortionist. My name is Kirim. After they refused to take excursions from him, he told them to pay him $ 10 each. But the question for what, he answered: "Well, you're going to ask stupid questions, and I'm going to answer them."

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