I've eaten many times here, on average. There is almost no filling in the pizza (all the ingredients are as thick as a hair), orders on busy days are 30+ minutes. A big plus is the 1 + 1 promotion (so the price at least more or less with the number of fillings converges). The tables are often dirty. Once the napkins were not reported. A couple of pizzas are really tasty and satisfying. New positions of "MEGA" pizza, I did not understand at all what is mega in them. If you didn't like something and write a review in the application, then the manager will call and apologize and give you a coupon for a 10-20% discount, customer orientation is on top. The staff is polite, I will help you with everything if necessary.
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Александр Шкубер
Level 3 Local Expert
July 7
It's just awful!!! There was a case, we came with a girl, an order was placed at the top of the sign, an issue sign on the left, we stood at the checkout, we stood for 22 minutes, no one came up! (We were not sitting, but standing at this cash register all the time) no one came up during this time! I called technical support, they said they could connect you with the point manager, for which, if there is no mood or time, the manager himself called after 2 hours, described the situation, in response he heard that I had recently been working here and did not even know that there was an order point, and a pick-up point in the form of plates, signed,2 cash registers! How can you be a point manager and not notice for half a month that such a system is nonsense? He said he would fix it, nothing has changed for 2 months! I go there 4 times a week, everything is the same with signs ... I told all my friends and acquaintances, they no longer go there and do not order 👍
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Оля С.
Level 5 Local Expert
July 23
I was picking up the order. Yandex courier. I was waiting for 2 lemonades to be made, there was also a dodster and pasta in the order. The cashier was giving orders to the guests. Mix up. I gave the delivery dodster to the guest. I say run and change it, it hasn't been opened yet. Then there was another queue of people. The cashier is with them again. After 7-10 minutes, I say: give me the package - I'll pack it myself. Result. The restaurant manager decided that there was no expectation of a fee and filed an appeal in support. Is that how they teach you in training? To cheat ? Bring out more employees or let the manager get into position, and not the organization suffers from such nonsense. It's disgusting. It's a shame. Does the management approve of such actions? The order is dated July 17th. 11.24.