The bank's support service is absolutely non-existent! The ATM froze and did not issue the card back when withdrawing cash (the card was from another bank) after 20 calls to the support service, no one answered. The day after this incident, 5 more attempts were made to reach the bank. The expectation and attitude towards the customers was revealing!

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Виктория Канаева

Level 3 Local Expert

Excellent service, special thanks to the economist Ksenia Volkova! I quickly helped in solving the issues!

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Ксения Баженова

Level 3 Local Expert

A bank where employees are focused on helping the client. It's only in this bank and its branches that I don't sit in queues for 100 hours and get rude treatment. The map was made in less than a day, isn't that cool?

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