It's a terrible office, there are no words. It is impossible to terminate the contract- a fine of 4 basic, to renegotiate with another user to the same address- a fine of 4 basic. To finally terminate it for free, of course, you need to wait 2 months, of which: the 1st one will be frozen, and the 2nd one will be charged 10% of the total amount of the tariff. We waited in line for almost an hour to find out this information and go home in a "great" mood. Thank you, "A1"
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Александр
Level 11 Local Expert
November 17, 2024
I've been using A1 for many years, I've tried other operators, but Wellcome still treats people better.
And the phone support service is good: the robot Alina answers simple questions, and people help solve complex ones.
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Андрей
Level 11 Local Expert
November 16, 2024
11/16/2024 the time is 20 hours. The customer service girl looks like she's going to fall asleep. He's barely moving. I understand that she is not in a hurry and she still has a lot of time before closing, or maybe her employer has tortured her so much that she has no strength left?..... But what about the clients?! Disgusting...