I ordered the selection of a Volvo XC90 2G car from Alexey. After transferring the money, Alexey began to communicate with me "from the top", began to be rude and express his dissatisfaction that I could not "correctly" read the CarFax report, mentioning that he did not have time to explain to me, as a client, the specifics of this report. Why do you think I bought the services of specialists, Alexey? I consider the inspection of the car to be unqualified, it was not carried out by Alexey. I was especially surprised that the car was examined at night, and in fact, little is visible in the photos, illuminated by a flashlight. I examined the car on my own after a "specialist" from Alexey's team, and found a bunch more flaws, including traces of repair/restoration work that was not announced during the inspection by a "specialist." Keep in mind that for 250 rubles, gentlemen, no one will tell you if the car being inspected is good. The decision is yours based on the photos and voice recording that "specialist Alexey" will send you (for 250 rubles). The world probably works in such a way that the services of specialists are used to obtain a qualified assessment and get answers to a certain number of questions. You should know that you will not get qualified help from Alexey and answers to questions, only rudeness and overestimated self-esteem. #I don't recommend it#

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Юрий Михида

Level 4 Local Expert

Not only was the inspection done without a lift, without an inspection of the air suspension, without a test drive for $ 100, of which $ 40 was transportation for 100 km, I had to remind you about the report. Alexey is constantly rude, always reminding me how expensive his time is, how many clients he has. I absolutely do not recommend it, they will be rude to you for your own money and will not do what is specified in the contract.

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Антон Коновалов

Level 5 Local Expert

Unfortunately, it was not possible to evaluate the professionalism in the selection of cars. Personally, my opinion is that it's probably worth paying attention to working with clients and dealing with emergency situations. There remains a feeling that the whole point of the work is aimed at a greater "flow" of inspected cars. The situation itself is that a car inspection was ordered in another region. The picker agreed on the time, date and time of the inspection with the seller, and then a series of strange actions of the picker began.: 1. On the agreed day, the seller did not answer the phone, but for some reason the picker went to inspect the car anyway 2. After arriving at the place and finding the car, there was another attempt to contact the seller, but he never got in touch - the picker did not leave, but decided to inspect only the exterior of the car, which was just dirty and there was no point in even conducting an external inspection. 3. The result of the inspection is just a gallery of photos with indications of the thickness of the paintwork and comments that, in general, there are no flaws in the exterior, but you need to look at a clean car And this is all at the full price of 200p. It would seem that at any stage of the inspection, the situation could be calmly resolved (upon arrival, warn the customer that the inspection was only external or not to look at the car at all, as a last resort, make a discount on the inspection - obviously it did not take time for those services that are described on the website), but apparently Alexey believes that it is better to do the job for show - in further communication, his position is that once a person has spent time and gone to inspect the service, the service must be paid for, and the fact that the client received less than half of the information stated in the service and paid the full price list for it is of little interest to Alexey - these are purely customers' problems, not the company's

See original · Русский

Автоподбор. Бел

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