I would like to thank the sales consultant Ekaterina for her help in choosing earrings. A very friendly and pleasant saleswoman who patiently and calmly helped me with my choice and explained the nuances associated with the purchase. I ask you to encourage Ekaterina financially. And overall, I really liked the staff of the Galileo store, everyone is friendly and professional. I want to go back to this store.

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Роман Б.

Level 3 Local Expert

I want to share my experience with ziko. I purchased a Pierre Lannier watch in January 2024. In August, the glass burst without visible mechanical damage. I sent it to the warranty workshop for examination. I handed over the watch with the glass installed but cracked. They returned it - the glass was dismantled and said that it was not a warranty case. Of course, with the glass removed, nothing can be proved. Well, that's fine. The issue price is 100 rubles. I placed an order in September. Today is April 24th. There is still no glass. I called every month, they promise to bring it all the time at the end of the month. Today I called - the end of May. Pena has a question, why do you sell products for which you subsequently cannot provide repairs? Is it really impossible to bring mineral glass in 8 months?

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Диана

Level 5 Local Expert

Consultants in a physical store do not know how to adequately organize customer service. They are called to the checkout while they are still serving another customer. And then they ask you to move away in a rude tone. 1 star only for the consultants in the online store, they are polite and help to solve the problem.

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