I really liked the hotel itself. The beach is nearby. Heated swimming pool for children. Cozy large room. A varied breakfast menu, everything is delicious. There was enough food and plates. But... There is no cleaning in the rooms. It just doesn't exist at all. Never vacuumed, never dusted (for a week)... At the end of the vacation we had a sandbox in the room. It's such a pity that because of such nonsense, the rating of the hotel is reduced. After all, almost everyone in the reviews writes about it.
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laluna
Level 9 Local Expert
February 8, 2023
We lived in the presidential suite, it's a nightmare the water in the room practically does not work, no one does anything, friends also did not work for a week! And it's not even a nightmare to wash in winter! Condey also does not work , no one did anything either !
And of course the water heater is to blame for everything, according to the receptionist, when the wind blows strongly, the canopy from the pool does not give you the feeling that the perforator is working! I'm sorry, there is no sound insulation in the best hotel room?!
You can hear cars going to the port around the clock, at the price of such a room, you could get confused if you position the room as the best and soundproof!
The pool is small heated + the second one is not heated in the season there is not enough space for everyone for sure, and there are not enough sunbeds in the off-season, the pool is morally outdated and dirty!
We wanted to order food in the evening, despite the promised round-the-clock service, even the reception does not respond after 22 hours, and even more so there is no cook!
Next, we drank coffee from cups in the lobby, so a man who drags carts came up to us five times and said that you can't eat here in a rude manner, almost pulling food out of your mouth, then he came all the way with the manager, demanding that we go to our room to eat! Are you guys serious?!
I traveled half the world in more than one hotel there was no such thing, who do you think you are!?
The room is dirty, the Jacuzzi did not work!
There is no beach of its own, the infrastructure of the hotel too!
And the cherry on the cake was that in 1.5 weeks they cleaned up once, well, how they cleaned up, put soap and took out the trash and..... my passport is at the reception, they took it as a deposit without notifying me from the table and I found out about it on the last day before departure, it's good that we had time in reserve …
Who was allowed to take a passport is unclear, rummaging through things unintentionally is also unclear!
Friends had breakfast they are very unhappy on the second day they stopped going there because it's just inedible and spoiled in places!
In my life, there has never been a second such hotel that would deserve such a terrible review of the Red castle hotel, congratulations, you did it perfectly!
I do not recommend more than one parameter!
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Владимир Митрофанов
Level 5 Local Expert
January 6, 2022
Of all the hotels we've been to, Sharjah is the worst. Declared 4 stars. In fact: there is no staff, the cleaning is terrible, they react only to direct claims for cleaning and then they smile and say that they will clean, in fact everything remains the same. In the corridor of the hotel there is always some dirty dishes at the rooms, which are not cleaned for several days. Food - without any variety (but you have to pay tribute to the chefs, you can eat). There are cockroaches in the rooms, from small to large, such as I have not seen yet - "Madagascar"! About the size of our mouse. Photos are attached. The rooms are shabby, the taps are flowing. There is no beach. There is no paid beach nearby - there are no sunbeds, towels are given out here. But we went to the sahara beach hotel (30aed per person) - also sucks. The best option is lou lou beach (as well as the hotel itself is good, with great food)
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Сусанна
Level 4 Local Expert
October 15, 2023
The hotel itself is gorgeous. The rooms are great. The food is so-so, so 4
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Лилия
Level 10 Local Expert
April 9, 2023
Everyone enjoyed a week-long quiet relaxing holiday on the shores of the Persian Gulf!!
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Андрей Л.
Level 2 Local Expert
September 20
Great hotel
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Елена
Level 16 Local Expert
November 4, 2021
Solid 3, convenient location to the beach, responsive ((in all seriousness) reception, very helpful with the return transfer!Thank you again !!!
But, the complete lack of cleaning, minimal ....
And so-in full!
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Антонина
Level 11 Local Expert
August 29
Not a bad hotel, it's just a pity that there is no territory and beach
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Вова Сивчиков
Level 10 Local Expert
December 23, 2019
the hotel is new, great room, everything is clean if there are questions, the food is quickly eliminated, the sea is good for 5 minutes, a towel is given to the beach, the sea is clean, the beach is cleaned every morning, yes, if our tourists were more cultured, they would not smoke and would not throw cigarette butts into the sand and garbage, the beach would be clean, the urns cost 10 steps, throw it out no need in the sand it's very embarrassing and girls and grandmothers do this is the worst lack of rest xxx I recommend this hotel if you come to this country behave more culturally
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Лидия Латыпоаа
Level 5 Local Expert
April 21, 2023
The hotel is cozy, but the access to the beach is too far, it was possible to make the gate to the beach closer.
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Денис Аладышев
Level 7 Local Expert
December 18, 2019
Great hotel. There are microminuses such as vacuuming the room only at the request of the staff. The hotel itself is a fire. The sea is across the road. Supermarket in the hotel building. For food. The food is good, many of course will complain that it is running out, but this is not the hotel's problem. They do not have time to replenish it. The fact is that our compatriots forget that this is not an all-inclusive table ... but just, for example, breakfast. Everyone grabs and collects several plates, so it ends by the end of breakfast. The hotel has nothing to say- it is necessary to eat less))) Bessein on the roof is also super. My family and I have only positive impressions. We recommend it.
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Ринат
Level 3 Local Expert
November 28, 2019
The hotel is geographically located within walking distance from the city beach - this is its main plus, good cooking (important for a child) steamed cutlets, soups, porridges. Of the minuses, there are 2 (( as of 11/24/19 ((this is unimportant room cleaning: dust on the window sills, dirty windows, not vacuumed every day, etc. and 2 is the lack of a food management system: there are not enough appliances for breakfast (people have to wash themselves (((( forks, spoons, constant lack of mugs, replacement of empty food
trays untimely , student canteen association. But I repeat, the cooking is not bad.
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Светлана Т.
Level 10 Local Expert
March 6, 2020
The rooms are large, comfortable, the decoration of the hotel is expensive and rich, carpets on the floors, paintings on the walls. A wonderful view from the roof of the hotel, on which there is also a swimming pool.
Our room had a balcony overlooking the sea..
The beach is almost across the street..
The breakfasts are wonderful!
Free sauna services, dry, wet, you can order a massage, cheap!
In general, everything is very convenient and wonderful, except for one fat minus - room cleaning. They don't bother much with this.. We were with two children, so we didn't find fault too much. I would recommend more for a beach holiday, because the hotel is located almost on the outskirts of the universe..
Another plus is that there is a supermarket right in this building! There is a small eatery nearby, they cook delicious, the portions are huge!
In short, the impressions are generally positive! 🥰👍
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S Z
Level 17 Local Expert
November 11, 2022
Great hotel
The room is huge
Well a little old
To the sea 10 minutes
Parking is huge
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Ильгам Мамедов
Level 4 Local Expert
January 12, 2020
A very pleasant team. Good location of the hotel relative to the beach, within walking distance of shops and cafes. Everything is pleasant and comfortable in the restaurant. Food of European quality. The rooms correspond to the stated format, cleaning is carried out daily. Thanks to the staff of the hotel for the rest, the New Year was celebrated positively. Happiness to all in 2020.
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Катерина
Level 5 Local Expert
September 27, 2023
Good hotel, fed norms, to the beach 15 min walk along the sidewalk)
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Михаил Докучаев
Level 4 Local Expert
September 27
The horror of everything
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Ирина Балабенкова
Level 7 Local Expert
March 19, 2023
Nice, pleasant hotel, close to the sea. Responsive staff
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Иванов Михаил
Level 4 Local Expert
December 6, 2021
This is one of the cheapest options to stay in the UAE. Therefore, do not count on good service. The staff will not solve any of your problems. But taking into account the price / quality ratio, you can consider this option if you do not stay in the hotel for a long time.
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Максим Камерер
Level 6 Local Expert
March 4
The hotel is good. The beach is 200 meters away
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федор береснев
Level 14 Local Expert
December 29, 2021
Nice hotel with large rooms. A hearty breakfast. Supermarket in the building. The sea is across the road, the beach is 700 meters away.
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Ирина Ник.
Level 6 Local Expert
October 28
It's all good.
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елена шумская
Level 13 Local Expert
July 24, 2023
A good hotel, budget, but decent.
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Ольга
Level 3 Local Expert
June 23, 2019
A good hotel for 4 people. The food is delicious, responsive staff, location close to the beach, near the lagoon, park area. We really liked the store in the hotel building, a large assortment. Of the minuses -only a small construction site was nearby - it was noisy, towels for the beach were not very clean, the floor was not cleaned at all in the rooms, the furniture was old, but not broken, it did not bother me. The bathroom is perfect. In general, a nice little hotel)
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сергей м
Level 11 Local Expert
February 29, 2020
The hotels are located near the sea. Near the hotel there is a shop where you can buy fruits from Thailand Dragon fruit 13.5drx, melon about 8, avocado. At breakfast he gives potatoes with chicken pasta with coffee omelet cottage cheese muesli. The room is very dirty, there is dust and splattering everywhere. Accordingly, the same story is all over the hotel. In the hamam, the doors look as if they haven't been washed for two years. At the Fish market you can eat, tuna langoustines, acudulatina. very reasonable Price langoustine 10 dirhams to cook 5drh. You can go to this hotel even without food. The sea is warm, the setting is smooth, it is quite shallow everywhere, fine sand, cobblestones are practically not found. There are no sun loungers and umbrellas. I said the whole text on the phone))
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Елена А.
Level 5 Local Expert
November 2, 2022
A good budget hotel. Near the beach. Spacious rooms. I recommend it.
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Egor Zargana
Level 5 Local Expert
September 18, 2023
The food is bad, money was stolen in the room, the heat is trash, but the sea is very beautiful
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валерий р.
Level 3 Local Expert
December 28, 2019
We were in the Emirates and we liked everything. The hotel is very beautiful and convenient location. Only 100-150 meters to the beach. The Persian Gulf is very warm, calm and clean.the staff are friendly and understand the Russian language.the food is delicious. In everything we are happy and advise everyone.
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евгений ш.
Level 10 Local Expert
January 8, 2022
Terrible hotel.I don't pay attention to the fact that it's old and shabby, but it's just dirty kick-ass!!!the room is cleaned terribly, even taking into account the fact that you give $ 2 for a tip.there 's nowhere to even sit in the hotel .the rooftop pool is one name.the food is terrible.coffee is only for breakfast.and then it's instant)))put a can of nescafe on the table)))
One plus is good internet everywhere.
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наталья ильиных
Level 12 Local Expert
January 9, 2022
The hotel has no service, for 9 nights they never changed the bed, did not clean the room at all, they asked to change towels at the reception, the furniture was covered with dust, a school is being completed nearby. I was pleased with the rooftop pool. The menu in the restaurant is very meager and monotonous. I do not recommend relaxing with children. There are more interesting options.
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Екатерина Белова
Level 6 Local Expert
December 16, 2019
The hotel is located along the road, crossing which, in five minutes you will already find yourself on a clean large beach. Almost all attractions, restaurants and markets, including the golden one, can be reached on foot from the hotel. The hotel has a polite staff, there is a Russian-speaking administrator at the reception. The hotel has shops (perfume, clothes), a pharmacy, a supermarket and a cafe.
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irina
Level 3 Local Expert
February 1, 2020
We rested together in this hotel in early December 2019. The staff is very friendly, everyone understands Russian and some even speak a little.
The hotel is decent, our room was spacious, with a small balcony, everything worked. We made friends with the cleaners, took towels, pillowcases and all sorts of little things from them, even slippers. Vacuumed once upon check-in, and we don't need any more, we didn't carry sand to the room...they changed their shoes at the entrance.
The sea is across the street, we went to the free beach, we took beach towels at the hotel.
The weather was gorgeous, the sea was gorgeous!!!
The food. We had breakfast. Not posh, but not bad either...But where are the fruits??? fresh??? There were only canned ones from cans!
I wonder if this is in all hotels in Sharjah, or just we were unlucky???
Were in Dubai in Dec.2017, Ibis in Deira 3* (or even 2*?). Everything was in abundance...and fruits, including, well, breakfasts are an order of magnitude higher. But the sea is far away there...
I want to go to Sharjah again, the sea nearby is captivating... But where are the fresh fruits for breakfast???
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Марина
Level 13 Local Expert
December 16, 2019
We had a rest in December 2019 .. In principle, not a bad hotel. For a quiet family holiday. The main thing is to set yourself up for a positive! Yes, the room was not cleaned as we would like (despite the tip left), yes, there was breakfast in the morning, and after 9:00 the menu decreased, yes, the towels are not new and smell of bleach, the faucet in the bathroom was not completely fixed... But the fact that the Persian Gulf is across the road, the purest water, white sand, gentle sun, you can stay here for a week!! Weather in December plus 28 - 30, water 25 - 26.. It rained for two days.. But there are spa services, a hammam, a swimming pool.
There is no exchanger nearby, but there is a supermarket with good prices nearby, and they changed there. You can order a barbecue or chicken, and they will fry it there. Delicious. Nearby you can buy excursions, a good coffee shop. Nearby markets: locomotives, there is gold, souvenirs and nearby vegetables, fruits, fish. Everything is in abundance. But it's better to take a taxi. Approximately 13-15 dirhams. There was a round-trip transfer to three shopping centers, free of charge. Restaurant "Kazan" ...it's expensive, it's not worth it, but everything is in Russian! We took excursions from Coral, a wonderful girl guide. We liked it. Impressions remained!
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Артем Савинов
Level 10 Local Expert
June 3, 2021
Very stylish, cool and rich hotel. There is a shop nearby where you can buy anything you want. Swimming is across the street, there is a restaurant nearby
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Андрей А.
Level 10 Local Expert
January 3, 2020
A good hotel , unusual interior repairs, cleaning is not bad. They cook delicious but a little monotonous, but there is something to choose... however, during rush hour, if there is a lot on the food, the waiters can't cope (and they don't really worry about it), they don't have time to replenish the food, as well as to clean up the tables
But there is a way out - to come at the beginning or at the end))
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Владимир Летов
Level 7 Local Expert
November 30, 2023
A nice, cozy hotel...
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Светлана
Level 7 Local Expert
July 25, 2021
We were satisfied with the accommodation. There are 3 swimming pools on the roof above. The hotel itself is very beautiful. Both inside and outside. The service is excellent.
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Артем Кондратьев
Level 6 Local Expert
July 18, 2020
Great hotel! Excellent combination of price and quality! The sea is two steps away. On the roof of the hotel there are 3 pools with water of different temperatures and different depths. Of the minuses - almost none of the staff understands Russian.
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Вячеслав К.
Level 9 Local Expert
December 1, 2023
I didn't like it at all. I don't recommend it.
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Игорь
Level 10 Local Expert
December 12, 2021
Be careful here. The price is low, but the quality of the hotel corresponds to this price. A lot of things don't work in the room, the breakfasts are simple.
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Иван Я.
Level 6 Local Expert
August 29, 2020
The hotel is nice but old in appearance.There are no pedestrian crossings and you will have to run across the road to the beach .In Mert , you should not go to the cold water is better at the end of May or in June .Dubai as I understood ...for an ordinary tourist, this is only 3 excursions.Go to the highest tower of Burj Khalifa.Go in the afternoon , otherwise nothing is clear in the evening .Until the evening, you can stay to watch the fountains on the territory.2excursion is a Jeep Safari (adrenaline), etc. and the third excursion is the white Mosque, the largest and whitest.Anyone who loves rides can definitely go to the Ferrari park, and in 5 years I will go again and go to the amusement park and visit the new 1 km tower that they started building
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Денис Жданов
Level 9 Local Expert
April 8, 2020
We had a rest in December 2019 with my son, the price-quality corresponds. Budget accommodation option near a public beach. Meals for 3. Of the advantages - in the hotel building on the 1st floor there is a supermarket with very affordable prices
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Игорь Вячеславович
Level 9 Local Expert
December 17, 2023
Super hotel come
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Елена К.
Level 3 Local Expert
March 25
We are very satisfied.
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Елена Е.
Level 2 Local Expert
December 3, 2019
Advantages of the hotel: quick check-in, spacious room, beach nearby (although the passage is located in a hole in the fence near the building under construction), there is a supermarket, pharmacy in the same building.
Cons: there is no balcony in the room, there are no hangers in the closet, cleaning consists of taking out garbage and replacing towels. The dust on everything is age-old. Carpet cleaner has never seen. Nothing can be seen through the windows, because no one washes them either. I even had to ask for toilet paper. An extra bed was brought in a day later, but it had such a specific smell that it was still impossible to sleep on it. Water is not given out even at check-in, so you need to think about it in advance. There is a supermarket in the hotel building. There are not enough beach towels for everyone. Food is a separate story. Sometimes you get lucky. But more often there are no cutlery, no cups, no plates, no food itself. The staff is very slow. They shrug their hands at everything. Sometimes you can't find anyone at all.
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ольга п.
Level 19 Local Expert
March 6, 2020
Not far from the sea, this is a big plus, delicious food, good rooms, music is playing in the rooms, everything is very good, if you do not pay attention to some little things, but be positive.There is also a supermarket and a pharmacy near the hotel, which is very convenient
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Елена Е.
Level 5 Local Expert
February 23, 2020
I really liked the hotel. The room is spacious, with a balcony. The public beach is close, across the street, 10 minutes. On the ground floor there is a supermarket, a pharmacy. The hamam and the pool were visited daily. There are Russian-speaking staff. A beautiful embankment, fish, fruit and gold markets are within walking distance.
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Дмитрий Малащенко
Level 11 Local Expert
May 11
Simple and good
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Анатолий Михайлов
Level 10 Local Expert
January 18
A nice not expensive hotel
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Ремонт Радиаторов
Level 7 Local Expert
December 16, 2019
Since 2017, I have been vacationing in this hotel, fully meets the requirements of 4*, very good staff - they have been working since the opening of the hotel, changing towels daily, as well as shampoos, shower gels - they put everything every day. The only drawback is that tea and coffee have not been provided since this year, although everything was in the past years, but there is a kettle with cups in the room. This hotel has a supermarket at the end of the building, where you can buy everything you need.