Jumeirah Mina A'Salam
223 reviews
August 12
Excellent! Our stay exceeded our expectations even thought it was extremely hot outside. The service was superb, the personnel was attentive to details, our room was cleaned twice a day and had all accoutrements we needed. The service at the beach was excellent, speedy and the water at the pool was cool. It helped to bare the + 45 outside
3
September 12
One of the best location of Jumeirah beach, good value for price. Good breakfast, very good food on the beach. So 7,5/10
September 19
Great hotel and very nice beach
3
October 28
Beautiful view 🙌
3
January 14
Very good services🙏 vest hotel in Jumeirah
3
June 12
I have trained there in Jclub gym. Very nice place
3
August 15, 2023
Exceptional place with stunning view and perfect service
3
March 16, 2023
Great place ever 😍
4
July 25, 2023
Well done!
2
June 7
Excellent hotel, beautiful rooms, delicious food, I liked boating, I remembered Venice..., several restaurants inside- the main one is very tasty, the choice is large, Chinese-I am not a fan of Chinese cuisine, but you can visit once, on the 3rd floor there is a bar with wine and light snacks (excellent cheeses and sets snacks, there were two times both served Savignon Blanc Marlborough Rouge New Zealand, we had a visit to this bar included in the room rate as well as breakfast, so I can't tell you the prices. A beautiful restaurant on the water opposite with Italian cuisine, but for me there is nothing special in the dishes, and the prices are not small, rather you pay for a place and a beautiful view. Next to the al Nasim hotels on the sides, there is a seafood restaurant - it was delicious there and the view was also beautiful, the sunset was unforgettable, on the other side there is the Alcazar hotel, also from the Jumeirah chain, there is a delicious steakhouse, I recommend it to meat lovers. There are several gyms on site, a large aqua park nearby, a wonderful beach, but you can go to the beaches of the alcazar or alnasim hotels, this is allowed, cold water, fruits and ice cream are brought everywhere. I was satisfied with the rest - I recommend it
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June 27
This is the best place for relaxation and relaxation. The territory is surrounded by greenery, breathes a subtle, pleasant aroma of oriental sweets, exceptionally friendly and friendly staff both at the hotel and on the beach. Restaurants - God, for super-gourmets. This is beyond words. And paradise for expectant mothers, by the way;) An evening promenade on the territory, or a taxi to the center of Dubai, a gondola ride - everything is gorgeous.
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January 13
I've stayed at this hotel 7 times. In general, I like everything. The staff is friendly, many speak Russian. The rooms are clean. The food is delicious, although the choice has become worse in recent years. The beach is large, although sometimes you still have to look for an umbrella accompanied by an employee, because there are only towels left on the sun beds as a sign of the "busy" alert. A very convenient system for ordering food to the sun beds. The menu and the table number according to the code. You make an order online. They bring it quickly.
The Jumeirah coast is basically a good place. Especially if you get into the season. The Persian Gulf is wonderful for those who do not like the depth.
I attach a photo with a view from the window
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November 1
We stayed at this hotel from October 9th to 11th for two nights. It used to be very good here, we were led by excellent reviews and stories about excellent service. I will describe how it really was.
We arrived on October 9th at about 15:00 at the hotel. Our suitcases were politely accepted, taken to our room, and we went to process the documents and pay for the accommodation. At the entrance, we were also asked for a deposit (which the hotel did not warn us about in advance), but in principle, we painfully agreed that we would pay everything on the spot and were not going to make a deposit.
When checking into the room, no one showed us where everything works and how, so we had to figure it out ourselves. They immediately discovered that the glass door to the balcony was not working, they reported this to the reception. About 15 minutes after our call, a master came into the room, who repaired the door to the balcony and finally opened it! My husband also asked for an ashtray, which was not brought to us the first time, and after 40 minutes of waiting, we reminded him of our request.
The renovation in the room immediately caught my eye, or rather its absence. It can be seen that the plumbing already has obvious traces of time, the tiles in the bathroom are chipped, the doors are sloppily painted, the room is too shabby, the bedside tables with peeling paint ... apparently, no one even tried to think about the need for renovation in the Mine.
Let me remind you that the cost of a room during this period was about 100 thousand rubles per day with half board.
Then lunch. The hotel posted information on the website that breakfast will be in the buffet format, and the second meal (lunch or dinner) will be in the restaurant. But there are nuances.
At lunch in a Chinese restaurant, as part of the half-board we paid for, we were offered to order 4 dishes (with the exception of some items from the menu) and drinks, for which we need to pay separately. In principle, there are no questions about the restaurant in this part, except that after their dishes there is wild heartburn and the taste of spices in the mouth for the next day ... therefore, we decided for ourselves that we will not eat here anymore.
The next restaurant offered meals only in the snack format, so we didn't even try to go there, because you won't be satisfied with snacks alone.
And the third restaurant was Italian. Here's a joke from the hotel. It's like you've already paid for the food, but you haven't. A condition was announced to us - for each of any two dishes and dessert - 180 dirhams + drinks for an additional fee. A total of 360 dirhams plus some amount for drinks. Of the drinks, only two cocktails were taken at 70 dirhams each + Americano.
In total, we paid about 14 thousand rubles for lunch. Mina artfully created the illusion of a paid lunch, which, in principle, could not be taken (because the big question is, what are you paying for if lunch is expensive anyway and you could just as well choose food only with breakfast and lunch / dinner in any other restaurant you liked not on site). KEEP THIS IN MIND ‼️
After lunch at the Italian restaurant, we asked for some of the dishes to take with us. We were given a package, which we asked at the reception to take to the room, and we went for a walk. Upon returning to the room, we saw this standing package and no one even offered to bring dishes, forks, etc. to it or reheat food (for comparison, in another hotel they left us a note where they kindly offered to reheat everything and put it on plates at any time). This is not at all what you expect from a 5* hotel. Moreover, the restaurant and the hotel could somehow establish communication between themselves so that we would not have to drag this package to the reception at all and ask to take it to the room…
The next day after check-in, we woke up and found that THERE was NO COLD WATER IN the ROOM. We had to call the reception, call the master again and WAIT, WASTING OUR PRECIOUS TIME.
Next, we asked the reception to tell us where to find Dubai chocolate and how best to buy it. Manager Tatiana explained the ordering system to us, kindly offered to try to order chocolate for us online, tried to order twice in one day, but nothing worked (according to her). After that, she offered to order the original chocolate through some "separate channels" a little more expensive through the concierge. But it turned out that for a minimum order, I think you need to order 3 chocolate bars + pay for delivery, and thus they do not carry orders less than 18,000 rubles. At that moment, we realized that they were trying to breed us... of course they didn't buy chocolate, but it's not as critical as what happened next.
In the evening of the same day, before leaving, we went to the reception with a request to order a taxi for us at 6:00 in the morning to catch the airport. We also clarified the question about breakfast, since we have an early check-out, and we do not have time for breakfast at the hotel. Firuza's manager told us that the hotel would be able to assemble a breakfast of croissants, biscuits and sandwiches for us and bring it to the room at the appointed time (we agreed by 5:30 in the morning). She also asked us what drinks we prefer - coffee, tea, juices. SHE WROTE DOWN ALL OUR WISHES IN A NOTEBOOK, INDICATED THE TIME and even offered to wake us up! But we refused the latter.
The next day at 5:30 a.m., no one brought breakfast. (By the way, the balcony door broke again and it's good that there were two of us, but if one person lived in the room and went out on the balcony without a phone?).
We waited 10 minutes and called the reception, where it turned out that THEY had NOT HEARD ABOUT ANY BREAKFAST, AS WELL AS ABOUT A TAXI AT 6 A.M. (I think if we had asked to wake us up, we would have overslept our flight altogether). We once again reminded that we had asked for breakfast by 5:30, announced our choice of drinks on the menu and asked to bring breakfast to the room before we left. Again, no one brought breakfast. We went down to the reception with our suitcases, handed over the room keys and saw that this Firuza was standing there (who took our order the night before and regularly wrote all requests in a notebook) with two of our breakfast bags and with an innocent face says that she forgot about the request to bring breakfast to the room. And she offered us to take it with us to eat it somewhere on the street / in a taxi / at the airport 🤡 but we had already calculated all the time and we did not plan to choke on this breakfast in a taxi, which is why we asked to bring it to the room at a certain time ‼️
Of course, no one ordered a taxi on time either, the doorman at the entrance quickly ordered a car while we were saying goodbye to Firuza.
The hotel, as you can see, does not pull at 5 * at all. I would even say it's three stars at best.…
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September 28, 2023
Super hotel, excellent service, fire location. Very cool views, it's green all over the territory, you can move by abra along the water channels through the entire territory of the hotel or by buggy. The breakfasts are very varied, full of fresh fruits, vegetables, salads, cheeses, sliced, also a lot of egg dishes and various croissants and other pastries for coffee) The room is gorgeous with a stunning view of the bay and Burj al Arab)😍 The accommodation includes a free unlimited gym - very cool, top fitness equipment, sauna, sauna. Towels for sun beds, cold drinking water are always provided on the beach. They give out fruit ice in the hottest time (and not sweet, so that you don't want to drink later)
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October 5
The most favorite hotel in Dubai, very cozy and comfortable. The staff is always very friendly, there is a vast well-groomed territory and it is not far to go to the pier
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January 11
The hotel is super. We relax with the whole family more than once. It's all clear. Polite staff. There are a couple of swimming pools on site, plus the first coastline, the sea is just around the corner. There is a market nearby, where there is literally everything. In the evening, live music and refreshing drinks.
Plus, from the balcony, the terrace offers a beautiful view, both during the day and in the evening.
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May 6
A chic hotel , polite, hospitable , excellent staff . The food is excellent, delicious, and varied. The rooms are clean and cozy. The beach is sandy and well maintained. The territory, the atmosphere is magical. Like in a fairy tale ...
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3
November 11
Excellent hotel and complex in general. You can record all expenses in the complex for the room of residence and do not need to carry money with you. The buffet is beyond praise. Lots of entertainment and the beach is a 2-3-minute walk away, right next to the Parus hotel. There is a water park nearby.
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October 14
Italian cuisine restaurant, a great place to relax!!! Everything is very tasty!!! And the Russian-speaking waiter Daria offered the best dishes!
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June 1
Great hotel, super beach, the area is just beautiful, the rooms are gorgeous, the food is decent, the service is top notch!
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November 10
The hotel is located on the first coastline, which greatly increases the quality of your stay. Everywhere is cleanliness, coziness and comfort, attentive and courteous staff
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December 31, 2023
My favorite hotel in Dubai has its own beach 🏖️ you can ride a wake, jet ski, you can eat on the beach in the afternoon 💖 the hotel has a delicious and healthy breakfast 🍳 the most rest here 😍 I also recommend visiting the SPA, and going to the water park
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November 19
Definitely a favorite hotel . The staff , the room is always cleaned , special thanks to the chef !!! Large beach ( fresh towels and water )
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November 3
A wonderful hotel with large rooms, attentive staff and of all the Jumeirah hotels, the buffet of this hotel in 2024 had the best service.
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October 3
One of the many hotels in the city that truly represents its country at the international level. In terms of price, the quality of the services provided meets global standards!
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September 30
An atmospheric cluster of hotels and restaurants, very beautiful and stylish.
There are interesting restaurants, although the cuisine is not impressed
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August 12, 2023
A gorgeous place, a beautiful beach, in my opinion the best in Dubai. We lived in the Jumeirah Al Qasr hotel, a beautiful, stylized oriental style hotel, excellent service. I recommend you to visit, because it leaves pleasant memories.
There is a water park nearby, but there is no special reason to visit without children, we wasted time, a lot of people, the slides are ordinary.
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February 4
One of the best hotels on the first line. Everything is very decent. And breakfasts and rooms and service and the beach. The cost is certainly high, but it is worth such a vacation. The location is convenient, the territory is very large, inside you can swim along the canals by boat - water taxi for free.
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September 30
An excellent place . It's very beautiful here. You can take a boat and swim along the canal or go on it to restyk. Mini Venice )
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September 30, 2023
My favorite hotel, I want to come back here, I like everything: the territory, the beach, the service, the food in restaurants, the gym is chic. Beautiful interior, and a pleasant smell.
We celebrated the wedding anniversary with my husband, it was nice to receive compliments from the hotel🥰 We will definitely come back!
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July 17, 2023
Very good service. Understanding staff. There are many restaurants, they cook very tasty. The beach is clean, big. There are many different attractions like a water park different boats, etc. The territory is large and beautiful. The rooms are clean, cozy and well cleaned every day. The location is perfect. View of the Parus hotel, the sea and the city.
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November 24, 2023
A wonderful hotel, we went there several times. This year we were pleasantly surprised - the hotel was renovated, the furniture was updated. There are Russian-speaking staff at the reception. A huge territory, there is a place to walk, you can take a boat ride along the canals. Excellent breakfasts, well-trained staff. The sea is wonderful, the beach is very clean
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June 2, 2023
They are not loyal to customers with children, otherwise a good holiday complex, many hotels and restaurants are all connected together, you can drive a golf cart or sail a boat with a navigator to any point of the complex, at a price not the most expensive, people with affluence will be at an average level, I personally did not go, a very large territory. I like the ritz Carlton less, my personal opinion is better, no offense and advertising, a small cozy one in the jbr area, there is somewhere to walk around the city in the evening.
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March 24, 2023
A great hotel, in every sense of the word! The rooms are large and comfortable, the room has everything and good cosmetics, and a well-stocked bar, a balcony with sea views! Very responsive and courteous staff! Cleanliness both in the room and throughout the hotel. There are a lot of restaurants for every taste! Excellent service on the beach! And the most important thing in this hotel is the feeling of complete security!!! I recommend everyone to visit!
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May 27
An excellent hotel of the premium segment in the Jumeirah hotel complex. Nice natural beach, excellent infrastructure, attentive staff. There are many bars and restaurants on the territory.
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March 17
A good place for photos. Wonderful and sociable staff. The rooms are very beautiful and spacious. Only minus the boats and bugs to wait a long time.
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January 24
The territory is huge, the staff is kind and caring, the food is top-notch, the beach is clean and the beach is perfectly filled with all sports, the rooms are the coolest
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October 29, 2023
Excellent hotel, decent service, food is very varied and delicious, the location is convenient, you can swim by boat between the buildings, the hotel territory is very large.
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June 10, 2023
One of the best hotels in Dubai. The neighboring hotel with Al Qasr. Both hotels are super. We have been in both more than once. Mina is more modern. AL QASR Palace! Luxury. Amazing. I recommend both of these neighboring hotels. The territory is the best not only in Dubai. Very green and big. Radio channels with electric pads. A sail of several hundred meters. Exquisite cuisine for every taste.
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January 11
The rooms have become much more comfortable after the renovation of the hotel!
The breakfast restaurant is too small when the hotel is fully loaded.
But if the room is "club", then the breakfast (and not only) in the lounge is good (food, atmosphere, staff).
The rooms are cleaned well, the bed linen and pillows are quite!
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April 5
A chic hotel with a great beach and delicious breakfasts. We had a family vacation, everyone was as satisfied as possible, the location in Dubai is the best. The restaurants on site are on the level, the service is 5+, the rooms are comfortable. We did not have time to explore the entire territory, it is quite large. In general, there is a reason to return, which we will definitely do.
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May 15, 2023
A wonderful hotel for a refined holiday, beautiful interior, delicious breakfast, beach, coconut milk, fruit on the beach and ice cream, Nearby boarding boats and swimming with a galdo terrier, a large number of restaurants.
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November 25, 2023
My favorite hotel !!! Even if something is wrong, everything is quickly fixed. The best views , boats like in Venice , beautiful territory . Super breakfasts ! I have been resting here for 15 years already .
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March 28
Probably the best place I've been! The level of service of the hotel is at the highest level, the entire infrastructure is nearby! The food is just perfect! 👍👍👍
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September 19, 2023
A wonderful hotel, a little tired, but beautiful interior and a wonderful oriental atmosphere. Plus, it is possible to move freely between them in the chain of these hotels on the coast. The food in restaurants is so-so. The beach is sometimes in oil.
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March 30, 2023
This is our favorite place !!! 😘😘😘! Sveta chanterelles in cottages on the ground floor near the pool and by the sea! Kids club nearby and breakfast on the shore !!! Super! The best place in Dubai . It has become very expensive now , so we are going to Caesar , !
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January 27
A very beautiful hotel with boutiques and a friendly beach. With good restaurants where there are music programs during the day at lunchtime.
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November 12, 2023
A magical hotel, everything is at the highest level. Excellent service, very beautiful territory. Very close to the beach. Delighted!
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November 26, 2022
Excellent hotel, cozy rooms, very responsive and friendly staff. The big price is compensated by the high level of service, the beach is beyond praise, the food is just great! Especially a meat restaurant, so I advise you!
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May 9
Good hotel , good location , good service . Every time you stop there , you don 't find anything to complain about . Well, not counting if you suddenly ran into a Chinese group in a restaurant))
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