In general, the bank's department is ordinary. There are no questions for the staff. We found an adequate, normal, slightly retarded, but generally not a bad employee. BUT make an electronic queue. you are welcome! We are no longer in the Stone Age. The queue is moving extremely slowly, so the department is small. Yes, there is glass and you can see whether there are people there or not, there are even chairs, thank you for that, I remember there were none before. But it's still extremely inconvenient. You're tied to a queue and you can't even go to the bathroom, and the queue is moving very slowly. Even if the person did not come, the queue will continue and the person already takes the ticket again and has no complaints and cannot have. Adequate organizations have done this a long time ago. Please do the same. You are a bank, this raises unnecessary questions about your financial reliability, saying, "maybe this is not such a reliable company since it does not have enough money to install a terminal for an electronic queue."

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Дмитрий Т.

Level 7 Local Expert

Huge queues. The service is extremely slow. The work schedule is not customer-oriented at all: it does not work on weekends; it opens too late on weekdays and closes too early.

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Николай

Level 11 Local Expert

It is in this department that a very attentive and competent young girl (sorry I didn't remember her name) works to thank. In general, there are 2 people in the department, but they work quickly. Despite the many customers, the waiting time is 15-20 minutes. Everything is on the level, they will solve your questions quickly)

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PriorBank

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