good day! we ordered a sofa Nadezhda before the new year, they said we need to wait for the manufacture and the sofa will be ready in early / mid-January. It's the middle of January, I'm calling, they say your sofa will arrive in Minsk on January 22 and they will contact you. No call was received. I call on January 30th, they tell me the sofa will arrive in late January or early February, and that the operator made a mistake last night and the sofa is still in the manufacturing process. circus. I'm calling on February 10, the girl basically has no information and cannot orientate by date, although I think even if she had, nothing would have changed. Where's the couch. when to wait for him and whether to wait at all, the question remains. The camera girls are just laughing, neither fish nor meat, they can't answer the questions. I do not advise contacting this company, just waste your time and nerves!
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Ольга Рыжая
Level 4 Local Expert
November 11, 2024
I do not advise anyone to contact this store!!! You will not receive your furniture on time, and no one will call you and warn you about the delay. If you type it yourself, then you will be fed weekly force majeure, then there is a problem at the factory, then there is a problem with the car. They don't know what to come up with anymore. This is the first time I have encountered such an irresponsible attitude towards customers!!
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2
Иванов А.
Level 3 Local Expert
March 29, 2022
The assortment is good, but the service leaves much to be desired. The delivery was delayed because the order was incorrectly formed. The manager was openly lying and every time the reasons why the furniture was not delivered were different. Unfortunately, I cannot recommend this store.