Problems encountered at the airport
1. The first problem arose when checking in luggage, they did not want to accept luggage for a long time.All because of the gift set of cosmetics, which they did not want to accept for hand luggage, although it did not violate the norm allowed in hand luggage (the norm is 1000ml).
2.An empty airport
This could be a plus, but the airport does not function everywhere, there are not enough employees or other workers somewhere.
There are no price tags in duty free shops.You have to guess the prices .Because employees cannot clearly answer what the price is .They just run around and find out , and that 's not for sure .For example, when buying alcohol, they did not answer the question whether there is a special promotion for it, because there are no price tags.They didn't tell us anything, but there is already a surprise 20% discount at the checkout when buying 2 bottles .
3.Tach free
This is the biggest problem.They refused to give money in cash , despite the presence of a receipt and even goods .Just because we asked to give it in cash, but the employee demanded a visa or mastercard card. The only question is what should the citizens of Russia do under sanctions in such a situation? At the same time, she selectively chose who could cash who could not.Although we were not the only ones who were refused money.They also refused to give other people money for the hermes bag, because they did not have it in their hands, but they had a visa card.But where will she get it if you get free taxes after handing over your suitcases and other things.And there are no warnings that they will require to receive free taxes.
The result is three disadvantages, and a lot of nerves have been spent.From luggage to tax free .
Ps. we got tax free thanks to friends who had foreign cards.
And so the airport is beautiful and cozy.
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Егор Михалевич
Level 8 Local Expert
January 25
It's fun, everything is intuitive even without knowing the language! It is also comfortable and clean, there are chairs to sit in contrast to Moscow City)))
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Маина Павлова
Level 7 Local Expert
December 3, 2023
Ideally , there are few people , quietly , calmly , without fuss , you go through all the levels of verification , there are comfortable places in the waiting area , a carpet , sockets and a smoking room . The few hours of waiting for the landing went fine
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елена малахова
Level 6 Local Expert
February 23
An excellent airport, sparsely populated, with excellent navigation. Good, fast service. A comfortable waiting area.
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Ольга С.
Level 3 Local Expert
July 19, 2023
Great airport. Small, modern, comfortable. Everything is fast and convenient: registration, passport and customs control. Passport control was carried out both times through smart gates. For the first time, the retina was not scanned, passed through the inspector, quickly. Departing, I went through sg again, there was no queue, 30 seconds and passport control was passed. Great! On the territory of aep. pretty smart wifi, connection via authorization by flight number. Duty free with a good assortment, comfortable departure and arrival halls. You can take a taxi from the airport, exit to the right from the arrivals hall, there are a lot of taxis. But I got by bus + metro to the center for 7.5 dirhams with only a nol card. A free tourist SIM card is not issued in this aep (unlike another AEP in Dubai), but there is a mini-office of the du operator where you can buy a SIM with different prepaid tariffs, at least 49 dirhams for 28 days. Google maps, if there is an Internet connection, perfectly show public transport routes from AEP throughout the city.
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Anna Bygaeva
Level 6 Local Expert
March 12
A wonderful airport. Huge, clean, lots of free waiting areas. There are fountains with drinking water. A small duty free.
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Лиана Вахитова
Level 10 Local Expert
December 18, 2023
Convenient, fast, Smart gate, very small Duty Free, convenient access by car/taxi. If you arrive, you are not met and do not take the bus (going to Batuta mall), go right to the end. There is an abundance of Careem taxis with a colored roof with normal rates. Meeting taxis will cost 1.5-2 times more expensive (250 dirhams) The price from Al Maktoum to the extreme point of Palma is about 135-170 dirhams (depending on the workload of demand and the time of traffic jams from 16 to 20 the price is higher). Install the Careem application for movement, you can tie up a card, you can put dawn Cash). You go through registration and inspection no longer than 20-30 minutes, spacious and fast.
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Инкогнито 2355
Level 5 Local Expert
December 6, 2023
A convenient, quiet airport. There is no comparison with Lubaisky. The main advantage is only a few flights a day, almost all to Russia. Therefore, the airport is empty, everything is fast and clear without delays. Duty free is very small, the choice is small. Otherwise, good service, everything is there.
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Мубина
Level 5 Local Expert
May 5
Самый уютный аэропорт в Дубае 😇 Уютно, чисто и аккуратно ✈️ в Duty Free покупала пару подарков для своих студентов 🧑🎓 Крутые и цены приятные 😇 Сотрудники аэропорта вежливые подскажут и даже заботливые ☺️
На 2 этаже Макдональдс во время обслуживают 😇 персонал вежливый!
Наталия Абраменко
Level 5 Local Expert
April 2
The airport is good, everything is clear where to go. For some things, the prices in duty free pleased. But I didn't find a place to eat. Maybe she didn't see it. I tried to buy coffee at the vending machine. I just lost the money. The machine took the money, I didn't get any coffee.
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Оксана К.
Level 6 Local Expert
December 2, 2023
A very convenient airport: everything is clean, fairly fast, prices for snacks are humane, there are free drinking fountains, good Wi-Fi, many places to recharge gadgets
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Рина Рина
Level 12 Local Expert
April 22
There is only one cafe with a small selection and high prices, if you suddenly need to wait in the waiting area, you will not be able to fully eat. Far from the city, if you take a taxi yourself to Sharjah, for example, it will cost a round sum, since the distance is more than 60 km, plus payment for boarding, plus a change of emirate
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ОксиЗизи
Level 14 Local Expert
February 17
The airport is, of course, far from the city. It takes 2 hours or more to get by public transport, but there is a bus from the airport, you need to immediately buy a duty-free card for it, then pay for it in any form of transport. Apply at the entrance and exit.
The airport is a bit empty, there are usually low-cost airlines here.
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Светлана Кузнецова
Level 8 Local Expert
June 20
Why are there few people working at the check-in desks? There are a whole bunch of check-in counters, and there are 3 staff, and even slow workers. Due to the slow work of the staff at the check-in, flights are delayed. The Ural ones arrived on time. The flight (the landing itself) was delayed by 1.5 hours, the crew learned that the receiving side did not adjust the ramp for 40 minutes, but all because they work slowly in Dubai, do not fit in time, and ordinary people suffer.
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Никита Курганский
Level 12 Local Expert
February 10
A compact and intuitive airport. There is a bus stop right at the exit. The bus to the metro departs every half hour, about 30 minutes on the way - convenient
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Larisa Andruyshina
Level 10 Local Expert
December 19, 2023
Great airport! Successfully copes with such a large flow of tourists. Everything is comfortable, there are no crowds of people! The employees are dressed in national clothes, they look very beautiful. They give you a free sim every time. a card for communication.
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Алиса Маслова
Level 6 Local Expert
October 27, 2023
An airport where there is no fuss: a large area with comfortable chairs, a cafe, duty-free, 5 flights on the departure board, one of which has been postponed for 12 hours😅
Business lounge (or what is this booth in the departure area with a VIP sign?) it's pretty pointless here, there's no point in it. The common room is also quiet and the chairs are also soft))
A taxi from/to Holiday Inn Dubai al-Maktoum via the Uber app cost 20 dirhams, taxi drivers at the building ask from 30 to 100)) Many hotels (including ours) have a free transfer, do not forget to clarify this point))
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Виктория М.
Level 8 Local Expert
May 11
A small but calm airport, there are no people at all, there is no hustle and bustle. There is a taxi nearby at the exit, but do not follow the touts - they will put you in a Lexus and take you twice as expensive at least, you need to get into beige RTA taxis - they carry on the counter, another 20 dirhams will be added to the bill for boarding at the airport.
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Канаева М.
Level 5 Local Expert
January 10
Clean airport, few people.
You pass everything quickly.
McDonald's also operates Costa.
There is a small dutifry, but there are few goods there.
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Кристина Анфалова
Level 4 Local Expert
February 29
I expected the worst after reading the reviews in Google maps. But no, at 3 a.m. everything was working, including McDonald's and a coffee shop. The duty is small, but everything is there, including alcohol (in a clean area). There is only one small cafe before registration. There are almost no people, there are few flights. Quiet and peaceful.
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Я.М.
Level 9 Local Expert
June 18
It's a good airport. I liked that the control can be passed through specialists and through the device. Very convenient. No queues. Careful inspection.
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Павел Харланов
Level 4 Local Expert
January 25
The airport is located in the desert. Dubai city center is 60 km away. however, right at the exit there are RTA buses (red and yellow), route F55. which will take you to the red line of the metro (Expo2020). it costs 10 dirhams. or a taxi. It costs 200 dirhams to get to the center.
Don't take the black Lexus :) this is Uber, and their price tag is 1.5 times higher.
Take beige taxis in the parking lot (everyone will fly to you by themselves) (they have RTA on board in small letters). They're on the counter. Cheaper.
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Надежда
Level 9 Local Expert
June 21
It's creepy, we were in a flood in March, a lot of planes were delayed, we got to the airport, we monitored the schedule very carefully, our flight was not, in general, there were no announcements on the loudspeaker at all, although we checked in. We saw by chance on the scoreboard in the smoking room that our flight was flying in 3.2.1…
Miraculously, they managed to do it. Disgusting! Dubai has disappointed, in emergency situations you are one on one, with the elements, the problem and the ID.
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Рада Бастрикова
Level 8 Local Expert
January 27
A small airport. It feels like only Russian airlines fly here. But there are few people, no queues. Duty free has everything you need. In general, a comfortable place.
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Александра С.
Level 14 Local Expert
April 14
when you arrive, change the money at the airport (a little) to pay for a taxi. All sorts of people will run up shouting Madame taxi, you don't have to go with them, there's a divorce for money. Municipal taxis operate here, where the cost is calculated using a taximeter. You need to follow the Taxi signs, there is a whole parking lot of municipal taxis (they are beige with colored roofs).
You can also connect Yandex go and pay with a Russian card.
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Юлия
Level 5 Local Expert
May 23
A city with such opportunities and technological development, and one of its airports is a simple barn. A rectangular box with minimal amenities. There are no European outlets, Charging the phone is a whole problem. Three charging racks with five USB connectors. And those don't all work. At the Baku airport, for every two seats, every two!, there is one outlet and two USB connectors. And there is such squalor in the Dubai Almaktum.
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FAVORIT
Level 17 Local Expert
January 11
As far as I understand, the airport is new, there is no online check-in yet. There are many places, you can go to McDonald's and other places. The water in the vending machine is much cheaper than in Russia, we need to take an example from them, and not put 100-170 rubles for 0.5 liters.
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Я_Татьян_А
Level 5 Local Expert
January 18
It is a very beautiful and modern airport. It can definitely become one of the best airports in Europe. Stylish, comfortable, and memorable.
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Vitaly Barkov
Level 13 Local Expert
May 28
The first and most important advantage of it is that tickets for ALL airlines flying here are cheaper at times, so the Minvody - DXB ticket cost 82,000, whereas in DWC it cost 32,000. The airport is a little further from marina and from Jumeirah, good DutyFree, Big, empty, new.
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Екатерина P
Level 7 Local Expert
January 22
A new airport, it feels like only "inexpensive" Russian planes are serviced there now.
At night, it feels like everything is extinct) 1-2 aircraft are serviced, no more.
There are shops and several cafes.
There is a bus once every half hour to the metro.
You can buy a metro card at the duty free.
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Инга Рассохина
Level 3 Local Expert
April 1
An excellent, sparsely populated airport, now Pobeda flies here from Moscow. Be careful with cash in the duty-free: cashiers can cheat. There is not always a NOL card for the bus, a taxi to the expo is about 70 aed to the nearest expo 2020, a bus to the same station is 7.5 aed
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Елена Смирнова
Level 7 Local Expert
March 18
A huge airport, super modern. There are carpets in the flight waiting room. Duty free shops have Russian-speaking staff.
The only thing that upset me was that if they ask to take off their shoes during the inspection, they do not give out shoe covers, you go barefoot and, as luck would have it, on the icy floor.
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Аня Маслова
Level 4 Local Expert
May 17
One day we were stuck at the airport for 7 hours due to flight rescheduling (airline problems). I was with two children and the stay was comfortable. It is very clean, spacious, and there is a place to eat. Clean toilets and loyal staff.
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Игорь Приходкин
Level 5 Local Expert
January 29
We arrived on January 26. The airport is new. It is only developing. Hence, there are few people and few flights...not enough yet. Plus, all the procedures, including customs, were completed in 7 minutes. Minus the fact that there are only two places to eat, McDonald's and some kind of sandwich and that's it. But in principle everything is clear, on schedule, everything is clean and new.
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Юлия Канунникова
Level 6 Local Expert
January 27
The airport is far from the city, 40 minutes by bus f55 to the metro. There is WiFi, in the store on the left before leaving, you can buy a transport card, water, dollars are exchanged for dirhams in the exchanger, even the old versions of dollars have been changed. There are duty free shops with souvenirs.
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Ольга Шеховцова
Level 7 Local Expert
March 9
The airport is convenient, large, there are a lot of staff, everyone is busy with their work, the service is very fast. Clear,
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Сергей Андреев
Level 18 Local Expert
May 21
A large airport, 330 check-in risers, when I left there, only 3-4 worked, that's what I understand, they stand with a margin. On the 2nd floor, you can buy a lot of duty free goods, the prices are certainly not small, but if you have the opportunity, then please.
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Olyakos33
Level 4 Local Expert
January 24
A good airport, clean, there are smoking booths, but very little duty free, and absolutely nowhere to eat except McDonald's. The dollar exchange rate is also underestimated.
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Валерия Гарцева
Level 18 Local Expert
March 2
Even so... there is a feeling that this airport is not in Dubai, but somewhere on the outskirts of Syktyvkar. All that is at the airport is a Mac and a coffee shop, oh, and a toilet. That's it. No business lounge, no restaurants, no normal cafes. So if you arrive at the airport three hours before departure... be strong
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Сергей Сергей
Level 10 Local Expert
March 23
A modern, large airport. Completely unloaded, half-empty. It is designed for a large passenger traffic. Calmly, without fuss and crowds, the arrival is a fly away. A small duty-free.
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Артем Мерсеводов
Level 10 Local Expert
January 20
I was only in the private aviation zone
Very cool clean airport
There is also a private collection of unique cars inside.
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Владислав Кудинов
Level 17 Local Expert
December 19, 2023
The airport is good, but it is very far to get to it. If you get by public transport from the center, then it takes 1.5-2 hours to drive. First, take the metro to expo 2020 station (the final one), then take the F55 bus (you mean buses don't run often, you'll have to wait). If you take a taxi, prepare about 200 dirhams. There is a duty free. I flew from this airport on Victory to Vnukovo. The staff is responsive (I was late for check-in, they entered the check-in position. Special thanks to them for that!). If it wasn't for the location, then 5 stars.
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zezehka
Level 17 Local Expert
January 15
A small airport with a couple of cafes and shops in the departure area. Dirhams can be exchanged for currency. The course is normal.
There is a taxi in the arrival area, a currency exchange and a shop where you can buy a bus ticket. There is a bus to the nearest metro station every half hour.
There are few flights. It is impossible to get confused.
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Aleksandr
Level 17 Local Expert
May 27
An unusual airport. Today is May 27, 2024, there are only 7 flights on the scoreboard. Victory is flying here. The airport is empty, there are almost no people. It's very clean, there's something like a carpet on the floor. Excellent, free wi-fi. There are few cafes, only Mac found them. There is no business lounge
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ольга камынина
Level 7 Local Expert
March 18
The airport itself is great, but the food in the cafe is not very tasty, there are no first courses, few sandwiches and some dry ones, there are salads... The airport service is excellent, fast, clean everywhere
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Егор Колосов
Level 13 Local Expert
December 5, 2023
The airport is clean and relatively new, but it doesn't seem to be in much use. It serves flights from Russia, not Aeroflot, and from the CIS and India. It is always almost empty, there are very few shops and cafes, a couple of duty free, two coffee shops and a poppy. It is located at a distance from Dubai, a taxi from there will cost a lot, and it will take an hour and a half to get to the center by public transport
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Алексей Елисеев
Level 12 Local Expert
April 14
Everything was fine, just empty. It seems that this airport is used only as a backup. And so everything is as usual. The only thing I would probably note is that the control when boarding the plane in Moscow was more stringent.
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Лобанова Ирина
Level 9 Local Expert
March 18
Super clean!!! The absence of crowding and confusion. Excellent service, fast, attentive, polite. Thank you 🙏🙏
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Roman Romanenko
Level 9 Local Expert
March 2
A very modest airport. There is only one dutifrey store in the arrivals area. After receiving the luggage and leaving the arrival hall, there is nothing at all, the hall is empty. No coffee shops, no supermarkets.
But you can, however, buy a Nol card. There is a shop for all sorts of little things.
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Аня С.
Level 3 Local Expert
May 19
We got into some kind of random "check" at transport control when departing from Dubai. They just took her and her husband to a separate room, where they did not explain anything. They held it for 20 minutes, then it turned out that the floor of the plane was selectively kept under additional control. At the same time, they did not ask anything, they constantly talked to someone on the phone and asked "what happened?" They didn't answer. It's a terrible airport, there's a couple of fast foods to eat, there's nowhere to sit properly. Everyone sleeps on top of each other, much less duty free.