The hotel is super! The food is very tasty and varied. The placement is fast. The rooms are quite large. The linen is new, the furniture is new. The staff is friendly, there are two Russian-speaking girls who respond quickly to all your requests. There is a transfer to the sea. The only drawback is the small pool. If there is an opportunity to come back here, I will definitely come back. A real 5*Hilton!
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Евгения Ф.
Level 4 Local Expert
October 6
A good hotel, the breakfasts are delicious, although quite monotonous. The rooms are spacious, the beds are wide, the mattress is comfortable, the linen is snow-white, the rooms are cleaned every day with a change of towels. The room has a hairdryer, iron with ironing board, scales. We don't need an adapter for our chargers.
There is a shuttle service to the beach, depending on the number of people, either a car or a bus is ordered
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Ярослав Спирин
Level 6 Local Expert
April 3
Helpful, friendly and helpful staff.
A wide selection of the same breakfast.
There are very few meat dishes.
The hotel is new, clean, modern.
There is an irregular or irregular hotel transfer to the beach. According to the time indicated in the schedule of the information sheet issued upon check-in, they could not leave, they got there at their own expense.
By an unfortunate coincidence, the pool was closed exactly on the dates of our vacation.
The showers are leaky, a lot of water ended up on the floor, I slipped several times 🧐
In the room, the air conditioning control panel clicked endlessly and made an unpleasant annoying clatter. When contacting the reception for these two questions, the answer was the same: IT'S THE SAME IN ALL ROOMS. SHTOSH
The pool was closed for the entire duration of our vacation, namely from 16.02 to 22.02, without the possibility of using sunbeds to just sunbathe.
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Вадим Миляев
Level 19 Local Expert
June 6
The hotel is not a beach hotel. There is no private beach, despite the 5 stars. They are brought to the public, without umbrellas and rods. The breakfasts are the same, all 8 days. I do not recommend ordering dinners, especially in the "hot season", you will eat in a small bar, one menu of 8 items, including 3 soups and so on for all 8 days. The rooms are ordinary, the room has a door to the next room, so you can hear the neighbors as if they are nearby. The hotel is not suitable for recreation, only for business trips.
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Олеся Старовойтова
Level 3 Local Expert
October 9
I liked the hotel, the room is clean, the mattress and pillows are very comfortable. The bathroom has everything you need to take a shower. There is also a kettle with coffee, tea and cream. I also really liked the breakfasts. The monotony did not scare me, because the choice is generally very large, you will definitely not stay hungry)) The staff is helpful and polite. The only thing is that there is not much place to walk around the hotel.
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Анаьолий Антонов
Level 3 Local Expert
October 23
Very good. According to all parameters. The service is excellent. The staff is polite and pleasant. The breakfasts are simply plentiful. The rooms are super. Daily cleaning service. Tea coffee water in the room daily. I give 10 points and recommend it to everyone
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Михаил Х.
Level 6 Local Expert
January 26
Great hotel, really 5 stars! Spacious room, clean. There is a Russian-speaking employee at the reception. A very tasty and varied buffet: for breakfast there are fish, soups and all sorts of yummy things. There is also a tour desk - I really liked the tour and it cost much cheaper than the tour operator. The tour desk has a Whatsapp, they answer in Russian
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Татьяна Дорощик
Level 5 Local Expert
February 23
A great hotel, the food is quite good, varied, but dinners are better than breakfasts. The room had a mountain view, 14th floor, which also added a twist. The pool is not big, but we had a rest in February, there were not many people, you could enjoy the silence and swim in the pool alone. There was not enough animation, there was no animation at all. The beach is beautiful, there is a free shuttle service. The gym is not big, but everything is there. Sauna, hammam are not big for 2-3 people, but for free, which also pleased me. We were satisfied with the rest.
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Инкогнито 9717
Level 2 Local Expert
October 23
Thaw is super! Very nice clean and delicious smelling.The breakfasts are very tasty and varied. The staff is friendly and ready to help. The room is gorgeous, we really liked everything!!! I wish you prosperity!
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Елена Алексеева
Level 6 Local Expert
August 31
A wonderful urban-type hotel.Hilton is always a no-lose option. The shuttle service to the beach runs once. You can get there by taxi for 15 dirhams.Once I decided to walk from the beach to the hotel, where it took 1.5 hours.Only tourists walk the streets.The hotel staff is very friendly.Delicious and varied breakfasts.I definitely recommend it
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Наталья Глазунова
Level 2 Local Expert
March 12
Excellent hotel, very responsive and friendly staff, good location, good breakfasts, warm pool, sauna, hammam, the hotel is somehow very cozy, nice to be in, I would like to return. Special thanks to Valeria, she met us and saw us off, explained everything where and what, thank you very much!!! And thank you so much!!! To all the staff, a wonderful team!!!!!
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Александра
Level 3 Local Expert
February 16
A wonderful hotel for all 5*!Comfortable and beautiful rooms, new furniture and plumbing.Room cleaning every day with replacement of towels, supplies.There is a kettle in the room.Tea, coffee, sugar, and water are replenished.Buffet breakfasts are above all praise!There are heated outdoor pools, a sauna, a hammam, and a gym available for adults and children.The staff is extremely polite, there are no Russian speakers, an interpreter to help.Wi-Fi is fast throughout the hotel.Transfer to the beach and back 10min.There is an airport nearby, but 1 plane departs from it per day, which does not interfere at all.But you can hear the sound of the minarets from the mosque, but they are pleasant.
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Гульнара Платонова
Level 3 Local Expert
November 2
It's amazing! The food is very varied and delicious.Cleanliness, daily cleaning.Russian-speaking staff at the reception. Quick response to requests))I liked everything very much 😍
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Надежда Багаутдинова
Level 6 Local Expert
April 7
We were in January 2024 - a great hotel, friendly staff and the most pleasant thing at the reception was the Russian Victoria. He will help you with everything, he will tell you. The hotel is clean, the breakfasts are delicious. The beach is not close, but there were no problems with the transfer. I recommend it!!!!
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Елена Костюкова
Level 9 Local Expert
April 20
We really liked it. A few days of rest is a great option. Excellent staff. We did everything to make our vacation go great. The breakfasts are great. Everything is always fresh and you can find dishes for every taste
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120318 Гречко
Level 14 Local Expert
December 23, 2023
A good city hotel. Good breakfasts, quite varied and delicious, although without any special frills. Very clean, daily room cleaning. Friendly staff. One of the disadvantages is that it is very far from the sea. Transfer to the sea 1 time per day, which creates certain inconveniences
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Ulyana Popova
Level 5 Local Expert
January 4
Great hotel!
+ Very polite staff
+ Fresh, modern renovation
+ Excellent cleaning
+ Delicious and varied breakfasts.
Near the bar there is an exit to the shopping center (pharmacy, grocery).
We received only positive emotions, I didn't see any disadvantages.
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марина ахметгареева
Level 7 Local Expert
March 6
The hotel is great, I recommend it.Clean, cozy, delicious, with a swimming pool with sauna(everything is brand new, clean), ornate hall, cozy rooms, TV, refrigerator, safe, floor-to-ceiling Windows, kettle.You can see the bay from the hotel (daily shuttle service),close to the mosque and the historical museum, many shops and cafes.The Russian-speaking administrator explains everything.There is a tour representative in the lobby. Have a good rest
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Юлия Овсянникова
Level 8 Local Expert
March 14
The breakfasts are very decent. The rooms are clean and new. The staff came in every day to replenish the bar, coffee, tea, water. At the reception we were met by a Russian girl Valeria, very pleasant, polite, quickly solved all questions. The hotel corresponds to the stated 5.
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Марат Исламов
Level 13 Local Expert
January 24
The chic hotel ‘breakfasts are super ‘comfortable mattress ‘everything is in the room, even a board and an iron ‘very attentive staff ‘convenient location 'the only thing my husband did not like was that the closet in the room is not comfortable when opened it hits his legs.
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Антон Бужор
Level 7 Local Expert
October 21
The hotel is good, relatively new, there are no questions about service, the kitchen is fine, the beach is a bit far, of course, but there is a transfer so no problem.
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o-la-la o-la-la
Level 13 Local Expert
October 7
A very sad hotel.
I had a rest for the May holidays.
There is no buffet food, you will be left to save up for a very meager Menu and micro portions.
The pool is very small, on the terrible umbrella beach, where all the locals come and look at sunbathing women
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Arenda prokat
Level 5 Local Expert
January 18
Positive :
New hotel , well renovated , heated swimming pool , sauna
Unfortunately, that's all!!!!
Now about the cons :
Fujairah is full 🤭🤭🤭
It's dirty , there's laundry garbage everywhere , etc
. - maintenance on a tight 3
- the staff does not understand Russian from the word at all , we communicated through a translator for seven days, they do not solve the problems , they do not want to listen!
- transfer to the sea from 10:00 from the hotel to 14:30 🕝 but this is a full circus , a crowd , a small bus , to get on the bus you need to jump over your heads or wait to leave to the sea by 2,3-im , flight , but then the desire disappears !
- the beach is terrible , dirty , garbage is lying around , there are NO chaise lounges !
- the voucher said that we had breakfast and dinner , as a result , the buffet did not work for 3 days out of seven days , we had dinner on the ground floor for the same 3 days , the food in the bar is disgusting , they cook better in threes ! Regarding the buffet every day, dinner, all the food is spicy from the word it is not possible to eat at all, they approached the staff and said not spicy ( i.e. not spicy ) food , but they have such a trick to nullify conversations, because you can't say much through a translator and you can't explain it, because they don't understand Russian at all !
- regarding alcohol , you can only drink at the bar , you can 't bring anything of your own with you 🚫 do not drink at the reception - it is forbidden , therefore if you come with a company you will either have to drink outside the hotel on the road or in the room , the pleasure is so - so ! Relax not to catch 100%
- Alcohol is not sold anywhere except at the bar, if you brought it with you, then you will be lucky.
- in order to buy something at the bar, you will have to explain through a translator for half an hour what you need , otherwise they even had a promotion for beer and pizza for 39 dirhams , but you come up they try to sell you just beer for only 40 dirhams, allegedly they do not know about the promotion since this promotion is shown in it of the bar !
- at dinner , you will not see either tea or coffee , unless for 50 dirhams in rubles 1,300rubles per cup , from this we generally sat down , they only give water !
IN SHORT, DEAR TOURISTS, EVERYTHING CANNOT BE DESCRIBED, DO NOT GO THERE, SPOIL YOUR WHOLE VACATION, THIS 2* HOTEL is no more! A beautiful wrapper with a terrible filling!
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Вера Б.
Level 5 Local Expert
October 14
The hotel is lovely. The only drawback is the smell of nicotine on our 15th floor. For non-smokers, tobacco smoke is a discomfort! Everything else is fine.
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Лиза
Level 12 Local Expert
April 30
The rooms are small (mine is 1001), the carpet in the hallway is all stained
We changed the towel - it's stained.
All the bed linen is in spools.
They do not give bags with towels , mats and water to the beach .
Why are there such problems with dinner?
You can choose from a portion of salad, which consists only of lettuce leaves and a couple of slices of tomato and cucumber .
Moreover, there is no buffet, as promised when ordering the tour, from the menu
you'll choose either salad and hot, or soup and hot .
When you try to solve a problem with the reception managers, Valeria and Fatima do not solve anything, they offer to give them a solution themselves.
Microportions.It's not worth the money you paid
And yet - huge cockroaches are running around the first floor, which also speaks about the quality of kitchen cleaning
The shuttle does not go to the beach - you must make an appointment at the reception in advance.
If you don 't sign up, you're not going anywhere .
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v9206701044
Level 2 Local Expert
October 12
Positive:daily cleaning, varied meals, including European products, attentive staff.
Minus: remoteness from Russia.
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Александр Никитин
Level 15 Local Expert
October 25
Great hotel, comfortable bed, YouTube.
The pool is too small for so many rooms.
A very varied breakfast.
Russian girl at the reception.
We liked it, 7 days flew by very quickly.
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Анастасия Ф.
Level 7 Local Expert
November 16, 2023
Everything is fine if you bought it a little more expensive than a Novotel.
The hotel is clean, I slept well on a comfortable bed and large pillows. A very quiet place to relax.
For me, the minus is in the pool, there is sun only from 12 to 14h. Then the shadow. Everything is clean and the water is warm. Excellent sauna and hammam, gym.
If possible, take a hotel on the first line, as the transfer to the beach is not always convenient. At the moment at 10 am there and 14:30 back. On weekends, the schedule changes, please specify. A taxi will cost 14-18 dirhams one way. Umbrella Beach didn't like it because of the dark sand. There is a toilet, a changing room with a shower and a cafe.
Khor Fakkan beach is nice, clean, there are no people, but the toilet is not working yet and taxis do not go back well.
Many thanks to the Russian-speaking Assel! Any issues are solved without problems.
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Александра Насекина
Level 10 Local Expert
October 22
An amazing hotel!!! Excellent breakfasts, courteous staff!!! We will definitely return there
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Надежда Шляпакова
Level 5 Local Expert
January 22
Great hotel! Bombastic, that's the right way to say it! Thank you very much for such a trip!!! In 8 wonderful days, 31'989=00 !!! ( January 2024) Is this not a fairy tale!!!? Low bow to all the staff! Thank you for their sensitive attention to us Russians!Prosperity to the hotel! Respect to the management.🫶🫶🫶❤️💋💋💋
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Дарья Бабичева
Level 5 Local Expert
March 17
The hotel itself is not bad. The breakfasts and room service are good.
There is no private beach, you need to sign up for a transfer. According to the schedule there are 3 flights, in fact 1/2. The swimming pool and the sunbathing area were closed for the duration of our vacation. This actually ruined the impression of the whole vacation. The gym is small.
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Александр Кожемякин
Level 6 Local Expert
November 5, 2023
Pros: Bed linen is changed every day, taken to the sea and back, one girl at the reception is Russian-speaking. The restaurant gives almost the same food and always fresh juice for breakfast, only water for dinner from drinks. Cons: I think it's a very big minus, they don't take you to Dubai by bus. Next to the new 4ka 3 times a week they carry. It is rare to meet a Russian-speaking person at the reception, the food in the dining room is monotonous and spicy. Next time if I go, I will refuse dinner.
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Антон Вронский
Level 8 Local Expert
February 25
Great hotel, vacationed in February 2024. There is a shuttle service to the coast, the breakfasts were wonderful, the room was cleaned every day. I would love to come back.
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Сергей Иванов
Level 16 Local Expert
December 11, 2023
Clean, new hotel, large lobby, well-fed!
The staff is friendly.
The pool is not large, there is no territory, it is not close to the sea, transfer 1 time a day, in the evening it is boring...
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Диана
Level 10 Local Expert
May 31
I highly recommend it if you are stressed by the crowds in Dubai. High service, very sparsely populated 🫶
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Наргиза
Level 6 Local Expert
January 9
The hotel is super! ) the breakfasts are very tasty ) we will be happy to return ☺️
The sea is a bit far on foot (~ 35 minutes) it takes 7 minutes by taxi , but this is a city hotel , so there are no questions 👍🏼
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илья
Level 9 Local Expert
January 31
Nice new hotel! In my opinion, it doesn't pull 5 stars, but the four is stable. It's a long way to the beach, it costs 15 minutes to get by taxi. There is a small children's room.
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dany@ngs.ru
Level 12 Local Expert
February 25
A classic Hilton in the city. Excellent breakfasts for all nationalities.
There is only one disadvantage, as in all Hilton hotels - there is little light in the room. But the same problem was in Houston at the Hilton and in Prague.
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Виталий Кочев
Level 7 Local Expert
January 29
Really a very nice hotel. I tried very hard to find comments, and I found them, but they are insignificant. Very good conditions. Cleaning every day, water every day is included in the price. The pool is almost from the elevator, a buffet on the second floor, a meeting room.
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Дмитрий Хайруллин
Level 10 Local Expert
December 17, 2023
It's a good hotel, but for some reason there's only one bathrobe in the room. The pool is only open until 20:00, it's bad. The rooms are cleaned daily. The breakfast is excellent. For those who smoke, it's just paradise, you can smoke in the room, we had the 15th floor. The bus goes to the beach only once, takes you away at 10:00, and picks you up at 14:30.
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Злата Сапелка
Level 5 Local Expert
February 27
I really liked the hotel. Everything is clean, the breakfasts are delicious.The location is good.The staff is very attentive.I recommend it 100%%
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Михаил Коленченко
Level 7 Local Expert
March 15
Excellent breakfasts, a large selection for every taste. Friendly staff, new rooms, panoramic windows.
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Денис Д.
Level 5 Local Expert
March 18
The price - quality is 5 , the breakfasts are good , the staff is friendly, the hotel is new, clean, everything is on the level ,
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Равиль Ахметшин
Level 4 Local Expert
March 30
The hotel is super! Wonderful service, attentive staff, excellent breakfasts! I recommend
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Svetlana.62.23136
Level 7 Local Expert
March 11
A lovely, quiet hotel, not a beach hotel, although the bus takes you to the beach. If you want to travel and then relax in peace, then here
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Ольга Скворцова
Level 11 Local Expert
February 10
A purely business hotel, in the center of Fujairah. There were more expectations from the top five than there actually were. Breakfasts are normal
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Marina
Level 3 Local Expert
October 31, 2023
The hotel is super ! Large rooms , service , cleaning every day . The breakfasts are excellent . We were delighted !
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804751 Ларионова
Level 4 Local Expert
March 8
A fresh hotel, conveniently located. The breakfast menu is rich.