Grosvenor House, a Luxury Collection Hotel
175 reviews
May 7, 2023
Thank you for a wonderful and unique stay in this hotel!! My family and I had a great and comfortable time there :) Excellent service, cleanliness and delicious food did not go unnoticed by me. I advise everyone to visit Grosvenor House, a Luxury Collection Hotel
3
October 28
Greit, beautful, super
May 9, 2023
The best hotel ever. Marina walking place, very good beach, the best quality service. Upgraded the room level, everyone is very polite. Being a member of Marriott Rewards makes the whole trip even more inviting! Thank you so much!
March 24
Amazing hotel! Highly recommend 👌
3
October 27, 2023
World class hotel with nice rooms and service at a high level. From reception to check out, food tasty. Recommended
March 16
Amazing view from rooms 😍
1
September 23
Great
1
May 25
Perfect service
3
October 3
The most favorite hotel in Dubai Marina! Everything is perfect here, attentive staff, room service, delicious food! Gorgeous beach at the Portner hotel, shuttle runs, convenient and comfortable! You will also feel super comfortable at the pool! They provide absolutely everything - water, ice cream, towels, cold face towels, body lotions and spf at the entrance to the pool, well, the buzz is the same) every day here pleases! We come every year and we will be happy to come more than once!
See original · Русский
1
March 29
A great hotel for a reasonable price! The rooms are decent, large in size, all have a Smart Home system, they clean 2-3 a day very efficiently and accurately! There are many restaurants in the hotel, all very decent, the buffet is beyond praise for breakfast and dinner, every Friday is the Day of Seafood - oysters, crabs, scallops, lobsters, shrimps, mussels, 4-5 types of grilled fish, sushi, sashimi and other fish dishes! All the food is amazingly delicious, fresh, and varied! The range of dishes is large, lots of fresh fruits! The hotel staff is incredibly attentive, polite and friendly! The beach at the nearby hotel Le Royal Meridien is 8-10 minutes on foot or by shuttle (runs every 10-15 minutes) Restaurants in Meridien can also be visited (check the list at the reception) and they are all very decent too! We have been to all of them many times, everywhere modern, high-quality and delicious dishes made from very fresh products! We have vacationed in Le Royal Meridian, the Ritz Carlton, the Westin and the Habtura Grand Resort several times before ( these are Marriott hotels in the Jumeirah Beach Resort JBR area), everything is nearby, but Grosvenor House was pleasantly surprised by the modern new design, perfect cleanliness, super attentive and courteous staff at all levels, and, of course, very tasty food! And the price is nice! Definitely, next time we will come to Grosvenor House Luxury Collection!
See original · Русский
5
August 17
I want to celebrate this hotel! We were in different hotels in Sharjah and Dubai, but everywhere there was a maximum of 9 points out of 10. The Grosvenor Hotel has 10 points out of 10! The staff greets you, accompanies you! Everyone has a smile! There are FRESH flowers everywhere in the lobby! The rooms are clean, cleaned conscientiously. Each room has a smart home system! Before going to bed, they put slippers on a towel and a chocolate bar every day! The pool is cooling down! They bring water and juice with ice in the pool! The ice is often changed! The restaurant is a separate topic! I do not undertake to describe each one, there are many of them here! I will describe a little restaurant that is for everyone! Every guest is closely watched, dirty plates are taken away, orders are taken for what is not in the windows! Any freshly squeezed juice or dish (amlet, fried eggs, poached egg, etc.). For lunch, you can order rib eye steak, lamb loin, various fish! My daughter has never tasted such delicious grilled chicken anywhere! He eats every day! She was nicknamed Chicken Lady! Ice cream, sweets, sushi, cheeses from all over the world, fruits! I usually don't single out anyone in particular, but Chef Kevin impressed me! He goes to the hall himself, looks at whether the guests like everything, checks if all the dishes are full! I have never seen such control over the hall anywhere! An atmosphere of coziness and comfort has been created here! For critics of such reviews, I inform you! I chose the hotel myself based on reviews, no one paid me anything for a review, I rarely write such reviews, because few people can surprise me!
See original · Русский
3
1
October 20
A wonderful hotel. We have been staying with our family for more than ten years. The service is always at the highest level, the rooms are clean and cozy. The restaurant has always presented delicious, varied breakfasts and the best dinners. There is a spa, a swimming pool, a transfer to the beach.
See original · Русский
1
June 12
We had a rest in June at Grosvenor house.
We decided to spend part of our vacation in another hotel, which is considered one of the luxury hotels in Dubai.
We regretted it from the first day, staying in a new hotel, the service is weak, people are gloomy.
I didn't want to leave my beloved Grosvenor.
As always, you are surrounded by attention and care in it. The service at the hotel is wonderful.Especially thanks to the beautiful and friendly Renalie Gloriani, who can solve all the issues. The management at the hotel is very competent and customer-oriented..Well done!
We also want to thank the concierge of the Ammag, who also helped in all matters.
In this hotel, the main one is the guest, and everything is for him! Very good room cleaning, cleanliness everywhere!
Everyone is friendly, all the staff in the Lounge sincerely surrounds you with care.
We decided that it would be a tradition for us to go to Grosvener once a year.
Thanks for the rest! We look forward to meeting you.
See original · Русский
1
March 10
Great hotel with great views, convenient location, close to Dubai Marina. The staff is welcoming, the breakfast is Swedish with a wide variety of dishes, the rooms are cleaned, everything is clean and cozy. Opposite is their second building, directly with an abundance of cafes/restaurants, there is always a full house for the evening, so I advise you to book in advance. We also ordered room service, they cook quickly and very tasty 🤤
See original · Русский
3
2
April 3
Friendly staff, cozy and large lobby, lots of real candles burning in the evening. Excellent quality of room cleaning, you can say, with a soul. The beach is not 5 minutes on foot, as indicated, but 15 minutes; to walk in 5-7 minutes you need to cross the road in 4 lanes (one way). The beach of the partner hotel is excellent for JBR with greenery, a fairly large number of sun beds (although it is difficult to find a free one after 11:00 in the season) and soft sand.
There is a queue for breakfast between 10:00 and 11:00, it can take up to 10-12 minutes to wait.
See original · Русский
1
1
May 30
This year we rested here! Room class! We had apartments! Breakfast and dinner are for every taste! The service is excellent, everyone is very friendly! I want to go to Dubai again! We've already been there a third time, but that's not enough! Dubai is my love 😍
See original · Русский
November 17, 2023
A wonderful hotel! I liked everything from beginning to end, there is a lot of food, fruits and a variety of dishes, everyone will find the most delicious for themselves. Every Friday evening there are sea dishes, a lot of all kinds of reptiles, after dinner at this hotel you will not be surprised by anything, having arrived in Russia, you do not want to go to any restaurant and no local rolls🤣 tired of the way to the sea, far from the Meridian hotel to walk🤣 service at the highest level, the doormen are well done, cleaning at the highest level. They leave letters if you don't leave the room, they want to clean the room. In short, guys, go there if the means allow.(10 days for two through an agent 260k + for our expenses 80k)Let's go back there again. By the way, I was especially pleased with the body cosmetics, the cream is amazing.
See original · Русский
5
May 31
We rested there for the 4th time, the service does not change over the years, everything is on top, as always.
Breakfasts and dinners, there is something incredible here, the choice is amazing.
Upon check-in, they gave us a room 2 orders of magnitude higher than ours in size than we paid for.
See original · Русский
May 15
I am delighted with the service at the reception, with the loyalty of the staff!The rooms are large, clean, and the beds are cozy!The restaurant has a wide selection of dishes, the waiters serve very quickly and are friendly.There is always a taxi near the hotel, it's only a 10-minute walk to the sea!!!Let's come back again!)
See original · Русский
1
June 27
The best apartment hotel for a large family - large comfortable rooms, daily cleaning even 2 times a day, courteous staff, delicious varied breakfast food.
See original · Русский
March 11
a very cool hotel. well-trained staff, convenient location, a varied menu on the Swedish line, three Michelin-starred restaurants with amazing cuisine. the rooms are comfortable and quiet, excellent pillows, pillows, huge towels. the hotel guesses about your desires before they appear.
definitely 5+
See original · Русский
3
2
April 3
One of the best hotels in Dubai. The service is top-notch, the breakfasts and dinners are great. I recommend it and I am happy to return to my favorite hotel. The hotel is suitable for both business and leisure trips. There is a bus from the hotel to the beach and the Le Royal Méridien Beach Resort & SPA 5* hotel, where you can use the entire infrastructure of the hotel.
See original · Русский
4
May 19
This is probably one of the best hotels on the Marina. Everything is perfect. Delicious breakfasts, dinners, set and A la carte restaurants. There is a transfer to the beach every 10 minutes and the beach is huge, free sun beds at any time of the day. There was always a Russian-speaking staff at the counter. There is an exit directly from the hotel to the Marina promenade....these are top views and convenience.
We were a big company there, in which many traveling people highly appreciated the hotel and just wanted to return outside of corporate holidays)
See original · Русский
3
April 25
The hotel is super, great location, very good cuisine. There is a bus to the beach, 5 min walk to the beach. The room cleaning is excellent. There is a swimming pool and a SPA. The staff is polite and helpful. I liked everything, I will be happy to stop again.
See original · Русский
3
August 8, 2023
A chic hotel.
Starting from the entrance to the hotel, when all your things are delivered to the room.
There are only fresh flowers in the lobby, which are updated regularly.
The room is always clean, Byredo body care cosmetics .
The food is great .
I like the taste, the waiters bring everything ordered quickly.
The sound insulation is perfect, you can't hear anything, even mosques, of which there are several nearby.
During the day, the room is cleaned, coffee and tea are replenished.Coffee in capsules is very tasty.
Before going to bed , they prepare the bed for bedtime and put a chocolate bar to everyone every evening )
On the beach, which is a 5-minute walk or by shuttle, there is a huge territory of the Le Meridien hotel, since both hotels are in the same network, you sunbathe with them.And you can have breakfast and lunch at Le Meridien.
There are enough chaise lounges for everyone, during the day they carry cold towels for the face and hands, then sorbet for all vacationers.
Peacocks, ducks, and seals walk on the territory.
The beach is clean, outsiders are not allowed.
See original · Русский
6
September 4, 2023
An excellent hotel, everything is new in the rooms, perfectly clean bed linen, towels, bathrobes, slippers, bath accessories, only there was no toothpaste and brushes, so it's better to take them with you or buy them at the supermarket opposite the hotel, the views are gorgeous from the room, we had a room on the 41st floor, transfer to the beach, it is nearby in a neighboring hotel, there is a small pool on the 4th floor, there is a lot of water in the room, they also bring water and orange juice with ice and fruit by the pool, you do not have to buy additional water, there is a spa, but we did not have time to visit. The breakfasts and dinners are excellent, everything is very tasty, tea sets and capsule coffee machine in the room, cookies and chocolate, the location is super
See original · Русский
4
October 6, 2023
A credit hotel, one word - 5* in Dubai. Excellent service, excellent food (you have to be prepared that alcohol is expensive like everywhere else in the UAE). There is a private bus to the beach (runs every 15 minutes), a swimming pool in the hotel for the lazy.
There are Russian-speaking staff)))) the hotel also has a mini-shop with sausage, cheese, bread, water, beer, etc., etc., there is a separate pharmacy for those who have overeated hummus or overheated in the sun (the price tag is normal - you can not carry pills with you, but buy there).
See original · Русский
3
November 2
A decent hotel with good service and convenient location. There were minor misunderstandings upon check-in, but the hotel resolved them. Delicious breakfasts and dinners, a cool bar on the 44th floor with stunning views. Good room cleaning and turndown service. The staff is very friendly. It is convenient to get to the beach, the shuttle runs every 15 minutes. Thanks to the Vali and Gulmire staff. We will be happy to come back again.
See original · Русский
December 10, 2023
One of the best hotels!!! I would rate it 10+!!! From the very first steps, he conquers with an oriental fragrance, the splendor of the hall, and floral decoration! The food is Michelin-starred. The rooms are very comfortable! The staff tries to fulfill all your wishes. The undeniable advantage of the hotel: you live in it, but you use the territory of two (Le Meridian) . We always come back here with pleasure!
See original · Русский
2
1
May 20
Excellent hotel, very attentive staff. There are Russian-speaking managers, which simplifies communication. Excellent room service. I took a half-range, very varied and delicious food. I recommend.
See original · Русский
January 6
The excellent location of the hotel, chic rooms, delicious food, comfortable mattresses, cool bed linen, great bars nearby, chocolate on the pillow before going to bed, a minus star for not being able to open the windows... I can't live without fresh air.
See original · Русский
3
2
October 16
As always, the hotel is on top. The best service, delicious food, great room and cleanliness in it. The staff is friendly and ready to help with everything.
See original · Русский
February 7
This is the best hotel! I would put 10 stars if it were possible! Incredibly friendly staff! Very clean, lovely bed, huge selection of dishes, everything is very tasty! Returning to Grosvenor is my dream! You guys are the best!👏👏👏
See original · Русский
2
September 6
An amazing hotel. There are no disadvantages.If someone finds them, the hotel administration will fix them immediately. Here, the attitude towards guests is at the highest level, respectively, and everything else: food, room quality, cleaning and everything else is on top. Well done! Keep it up !
See original · Русский
March 15, 2023
Awesome, amazing hotel! Keeps its brand and level at a height for more than 10 years. Exceptional service, chic rooms and apartments, clean towels in the rooms and on the beaches, awesome bed. A lot of praise can be said about absolutely all aspects of hotel service. Deservedly! The kitchens in the apartments are well equipped, there is everything, including different glasses and wine glasses for drinks and champagne, there is a dishwasher, a washing machine. It is worth praising the cosmetics in the rooms, of excellent quality, fragrance. Rest at a height!
See original · Русский
4
October 3, 2023
We are resting for the second time in this hotel. Quite a solid five. Located on the Dubai Marina embankment. The beach is 10 minutes on foot or 10 minutes by Shuttle, which runs every 15-30 minutes. The beach area of the adjacent Meridian Realities Hotel is just super. The staff is very friendly, there are many Russian-speaking employees who help solve any issues. The food is a little monotonous, but this is not a big drawback. It feels like everything in such a large hotel is aimed at ensuring that the guests (us) enjoy their holidays at a high level.
See original · Русский
3
1
May 19, 2023
We were at this hotel from May 10-14, 2023 with a family with two children. They were located in the family room of the tower number 1 on the 32nd floor.
In general, I would like to note the highest level of service. On 5+. If you want a great service, then you are here.
The cleaning is very good. The only hotel where we never forgot that we need 4 large towels :-). Towels are changed 2 times a day. At the reception, they are very attentive to all questions and requests. Wonderful breakfasts, lunches and dinners in the main restaurant (we had half board: breakfast and choose lunch or dinner) with a large selection of fruits, desserts. Seafood, fish and grilled meat are prepared at the request of the guests. On Saturday lunch with oysters, seafood, caviar, etc. (but you need to pay extra if there is half board). The location is convenient. The view is very beautiful: we had a view of the Marina from both sides (of course, the tower under construction also gets into the review. And the construction there is mostly at night, but with the windows and balcony closed, you can't hear anything). We had a large family room: 2 bedrooms, a hall, a kitchen, 2 baths and separately another toilet, a dressing room and a room with a washing machine and ironing board. Very good sound insulation in the room.
Although the hotel is located close to the sea, but you will have to go to it by shuttle (bus), because the roads and interchanges are made so that you can't walk in the heat (especially with children). It's a 10-minute drive. And we have to wait for the shuttle, too. So it will not be possible to quickly buy in the morning and go on excursions. You need to lay down time for the road.
The beach and swimming pools are located on a large common area for 4 hotels. The beach is not bad. But Dubai is not particularly about a beach holiday. One day the sea was clean, the sand was clean and it was nice to be on the beach. The second day the wind changed and the beach and the sea were no longer so clean. In general, the beach is very "walk-through", common. The area with sun beds and swimming pools is far from the sea. This is a feature that needs to be taken into account. There are 5:2 pools for very little ones, one for children and adults > 140 cm, and 2 that will suit everyone. There are a lot of sun beds. But if you don't appear on them for 1-1.5, then everything will be removed from them. And not only your towels, but also things. It's inconvenient if, for example, you went to eat. You can have lunch on the beach area only in one cafe (because it's one open) and it's not particularly tasty there. You can order food directly on the sun beds. There are many cafes open for dinner.
In general, I liked the hotel very much, but it is more suitable for guests without children, people coming to business meetings and sightseeing holidays. There were no problems with taxis at this hotel. They are on duty at the hotel in large numbers. Never had to wait long.
See original · Русский
5
April 6, 2023
A magnificent hotel where they do everything to make you relax like a sheikh!
The hotel itself looks very respectable. Convenient location - there is an exit from the hotel directly to the Dubai Marina embankment, and there is a shuttle bus to the private beach of Le Royal Meridien, which guests of Grosvenor House can freely use.
Delicious and varied breakfast and dinner. You can have breakfast and dinner on the terrace with a beautiful view of the Marina.
If you have half board, you can replace the buffet with a visit to one of the 4 restaurants at the hotel.
In the evening, while you are having dinner, a special kind person comes to the room who prepares the room for bed - straightens the bed, draws the curtains, puts a candy, puts a cup and water on your bedside table, and special hotel slippers on the mat by the bed.
Delight!
See original · Русский
4
November 14
I really liked it! VIP level! One disadvantage is that there is no private beach, you have to take a shuttle to the companion hotel, but this fact, oddly enough, did not annoy or bother! The hotel's service is at the highest level, such that the fact that it takes 5 minutes to get to the beach is not at all important!
See original · Русский
November 4
The hotel is excellent, the rooms are well maintained and clean. The service is at the highest level. The breakfasts and dinners are delicious. I highly recommend it
See original · Русский
July 5, 2023
First the pros:
- delicious food
- good rooms
- beautiful view
- spa area (but only for adults! Children are allowed in only from the age of 17)!
Cons:
- construction site and very noisy day and night. It is not possible to lie near the pool because of the noise. It is one and of different depths.
- there is no beach, he carries a shuttle, but every day he gets tired of driving and the beach itself is not very clean, public. Sun beds are far from the sea.
- cleaning does not always come, you have to call.
It is ideal for those who arrived without children, or plan to travel around the city a lot with children. That is, the hotel is not for passive recreation near the pool and the beach.
See original · Русский
2
9
January 12
My favorite hotel.We are happy to return from year to year.each guest feels like a sheikh))
At the entrance, the department staff will open the taxi door, help with things and deliver them to the room, there are always fresh gorgeous flowers in the lobby, everything is lit with candles in the evening, there is always a pleasant aroma throughout the hotel.
The room is always clean, the most delicious coffee capsules in all of Dubai, cookies and chocolates are on fire, before going to bed I prepare the bed for you, put slippers next to the bed and push back the edge of the blanket.
The food is excellent and very varied.There is always a choice, the desserts are mind-blowing, everything is not only beautiful, but also delicious .
The beach is on the territory of the Le Royal Meridian Hotel, which is located across the street.
10 minutes on foot, 10-15 minutes by shuttle.
The beach is huge, PRIVATE, the guards do not let outsiders into the beach area.
Tiffany-colored beach towels are always clean and not worn, sun beds are not padded, there is enough for everyone on the sand and on the grass, wi-fi is available throughout the territory.
Cold towels for hands and face are distributed on the beach around 11-12 o'clock , Sorbet is distributed at 13-14 , very tasty .
The food at Le Royal Meridian is inferior to the grosvenor Hotel, although you can have breakfast, lunch and dinner at any of these hotels.if you have an HB or FB power supply
The entrance to the sea is gentle, the sand is clean.
See original · Русский
4
November 7
A great hotel, worth the money. Friendly staff, convenient transfer to the beach of a friendly hotel. Checked in 4 hours earlier than 15 hours
See original · Русский
March 22, 2023
A chic hotel! Great rooms, very large and comfortable beds! Snow-white linen and some extraordinary pillows, more comfortable than which I have never met Excellent nutrition! Super room cleaning! Constant replenishment of water, coffee, snacks. There's nothing to find fault with! At least my daughter and I didn't find anything negative! I highly recommend it! I wish the hotel to keep the level further!
See original · Русский
3
December 19, 2023
They came here twice in 2023. We like absolutely everything here. A very high level in everything, attention is paid to all the little things. The room is cleaned 2 times a day, bed linen is changed every day. The food is very high level. The staff treats me like they owe me for the rest of their lives. I can't name the disadvantages, the price-quality ratio definitely outweighs the quality. I like it so much that we can't decide to go to another hotel in Dubai, in the same price category. Travel agencies do not offer this hotel, they found it on their own.
See original · Русский
4
February 27
A very pleasant hotel in Marina Bay, with extremely polite staff, delicious restaurants and excellent views of the city. The price/quality ratio was perfect.
See original · Русский
1
January 31, 2023
I don't like to write reviews, BUT THE HOTEL WAS PLEASANTLY SURPRISED! Well-Trained and Friendly Staff! The feeling that you are a Welcome Guest in it! Clean, Delicious, Beautiful! Great location! Service for 5+++. Checked in 5 hours earlier than expected, in a beautiful room on the 34th floor! The food for the New Year at TORO TORO was very tasty! Special thanks to Ahmed Raafat (reception) Mohammed (main entrance to Tower 1) and the manager of the Toro Toro restaurant.
See original · Русский
3
October 16
We didn't understand at all what we might like here. A huge number of hotels nearby are much higher in service. 1. Cleaning. As soon as you step out the door, all the cleaners start fighting with each other for the right to clean up at your place. But at least that's the feeling. I went to breakfast, you come back, and they're already cleaning at 09:30 or 08:30, you want to go to rest, go to the toilet, wash up. But no, they clean up and change everything that can be changed. The same thing happened in the evening, while in the room, a cleaner came to us, walked past his son sitting on the bed, opened the door to the balcony where my wife and I were topless, and asked if we needed to clean or change anything. I threw him out of the room for the bacon, after which the administrators started calling me, and the most amazing thing was not to apologize but to protect the cleaner, which turns out that in the evenings we also come to clean, and it's your own fault that you walk around the room naked. The service is at zero. There were no apologies. To say that we were shocked is to say nothing. The child was scared, the wife screamed, I fucked up)))2. Check-in. We checked in early at 7 a.m., thanks for a hundred, but on the fifth floor right under the main entrance overlooking the parking lot and approaching cars. We refused, said we'd rather wait 12 than live with this view. He asked to move in with a view of the Marina, said that the floor was unimportant. Just don't look at the parking lot. They moved to the 13th floor, with exactly the same view, in a room twice the size. I no longer had the strength to swear, it became clear that the service was at zero.(in the evening, they apologized for this, and brought a bottle of wine and fruit to the room, just like in any four-star hotel in conditional Romania).3 location. It takes about 25 minutes to walk to the beach, as you have to bypass the road that is blocked by a fence. Buses go to the beach every 15 minutes, in the morning and in the evening it is faster to walk, As there are very big traffic jams and the bus goes very, very slowly. Just behind the hotel is the Dubai Marina Promenade. There are no supermarkets nearby, there is a small one inside the hotel. 4. Nutrition. And here, too, is a mistake) there is no jamon, breazola, Salcicena or Elementary camembert for breakfast. There are indeed lobsters on the Menu, but there were none during the week and including on Friday), as well as oysters, which were written about here. the food is good enough, average for Dubai, but certainly not the best. There are a huge number of waiters for breakfast and dinner, I have never seen this, they are more in the way than they help. 5 la meridien. Nice territory, clean pools, unobtrusive service. 6. The room. The bed is comfortable, and so is the mattress. Upon check-in, they charge 120 dirhams for a minibar, the minibar is decent. USB charging is near the bed, which is convenient. Only a man can open the door to the balcony, and I'm not kidding. A woman and a child will definitely not be able to do this 7.We met a group of friends on the beach who told us that they are frequent guests here, but now they are also shocked by what happened. They said that the Mariott group has now bought the hotel, And everything has changed for the worse at times. There is no reason not to believe them, we will definitely never return here. It's been a long time since there was such a thing that I would like to leave the hotel as soon as possible. And yes, absolutely everyone here smiles at you with a strained smile and wishes you a good morning, afternoon, evening))) Today is the last day here, I hope nothing worse will happen.
See original · Русский
August 7, 2023
Very friendly staff, food and once again food only for it you can safely put 5. a new one does not get bored every day and so I spent weeks, I especially liked the fish day. Clean, the rooms are not tubby. Everything is within walking distance - the location is normal. There is a shuttle to the beach, but it is possible and necessary to walk because of traffic jams, especially in the evening it will be much faster.
See original · Русский
June 1
The classic Dubai hotel is excellent.The staff is very friendly, the breakfasts are very tasty
See original · Русский