Atana Hotel
186 reviews
November 29, 2023
My second time around Atana. First was in 2018 and I was in love with this new hotel. 5 years later: loads of people at food time, food variety is less and no non-spicy food for kids, people are killing each other to use free transfer. Beach transfer get you to crowded and dirty beach. Reception service isn’t welcoming anymore. It is time to change, Atana!
October 13
It’s good hotel
October 20, 2023
Nice hotel , good location, have transfer .
February 18
Bewt hotel ever for 4 star
1
June 15
good
1
October 28
Adam and Eve. A 23-storey building.
It is located in the Barsha Heights area. Dubai Internet City Metro Station is located nearby.
In my opinion, the location is convenient for a city hotel, but far from the beaches. The nearest beach is 8 km from the hotel.
We had a Deluxe room booked from September 22 to September 30. Includes breakfast and dinner buffet.
The view from the balcony is quite beautiful, but more on that later.
The hotel was booked through a Booking service. Without prepayment, with on-site payment. The price was indicated at $770 or 2,815 dirhams.
We took a taxi from the airport to the hotel. The concierge met me at the hotels and helped me with my suitcases.
The lobby of the hotel is large, unfortunately I did not take it off, but if you are interested, you can look on the Internet.
The reception is mainly staffed by locals or Thais.
There are two hotel employees who speak good Russian.
And from the very beginning of the settlement, there was some kind of misunderstanding.
As we understood, if you pay in dirhams, the exchange rate does not change, the price remains the same as when booking. But if you pay in $, the price goes up. Although the booking says that the price is unchanged.
Initially, we planned to pay $ 770, but we were told that we need to pay $ 820.
Or offer to go to the exchanger and exchange money. I didn't want to look for exchangers in the new city, after a day and a half flight, and we paid $ 820.
OK, that's settled.
I showed our room at the top. And he said there was a balcony. The balcony, according to the idea, does not open anywhere in hotels, but it opened here.
I can't say anything about the pool, because I've never swum there, but all because the water has a disgusting smell of chlorine, all desire has disappeared. Sunbathing, reading a book, yes. Swimming, no.
Ok.
It was time for dinner.
Dinner is buffet style. But this is only on principle, in fact, there is not much choice of food. I have problems with the digestive tract and besides rice every day and fish there was nothing to eat.
Most of the food is very fried, peppery and spicy. There are fruits, but how are fruits? Sliced melon, arbus and pineapple. Some sweets, again sliced cakes. Tea/coffee or juices. There is no alcohol in the hotels. Bread or a loaf. Salads of herbs, cucumbers, tomatoes. Sausages of two types and cheese.
In principle, you can't stay hungry, but without frills.
Breakfast was much better. And cereals and porridges and omelets and Belgian waffles and pancakes and eggs and sausages and much more.
In this regard, breakfast is 5/5.
Okay, we had dinner and went for a walk. After returning from a walk, we realized that from + 37 we got into the freezer.
And all because the air conditioner on the machine is set to +19.
As soon as we didn't try to raise the temperature, we couldn't do it.
After going down to the reception 5 times, the hotel engineer came to us and explained. That the air conditioners are installed in the hotel already in auto mode. There is no way to raise the temperature. If we want a comfortable temperature, we turn off the air conditioner and it will set the desired temperature by itself. As a result, after a couple of days, the air conditioner showed + 25.5.
But we must pay tribute, the hotel team was always ready to help.
There was one pleasant moment, unfortunately, on the second day of my arrival in Dubai, I fell ill. And they asked the hotel for a thermometer to change the temperature. But there was no thermometer, then the administrator offered to call a doctor at the hotel, but for free.
A doctor's consultation in hotels costs around $ 10-15.
As a result, the doctor saw no problems, offered to write a prescription and left.
From the unpleasant, what else do I want to point out?
On one of the days of arrival, we had no cleaning, towels were not changed and shampoos were not put on. Having gone down to the administration, they wanted to transfer this blame to us, allegedly we did not turn on the cleaning button. But we explained that the button does not work for us.
Throughout the entire stay, there were many small shoals that are eliminated at a time, but the hotel does not care about that.
Eg:
Dubai is a pretty hot city, clothes dry for two days, why not make dryers on the balcony or equip each room with dryers? Are they expensive??
I liked the hotel as a whole.
1. He has a good location
2. The administration is pretty good and always ready to help
3. Good breakfasts
But there are a number of small points that make you wonder if it's better to overpay a little more and take a hotel that is more thoughtful in the details.
I recommend the hotel, but be prepared for a lot of shoals
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2
October 5
In principle, everything is very good, beautiful, delicious food, excellent service, cleaning every day. But there are a few buts. In October, the balcony in the room cannot be opened. The question is, why take a room with a balcony??? Although we were settled with a sea view, it is very beautiful. Maybe it's because of the intense heat, but in fact, hoping to go out for at least a second and take pictures or just drink tea on the balcony, then there is no such opportunity from the word at all, I was upset, honestly. Then the renovation in the room; probably in the 90s it was generally the coolest renovation, but also in the picture the colors are so beautiful, beryuzovye and dark green, but in fact, yes, all the furniture is there, but unfortunately it's not new for sure. The only thing that saves is that there is a wonderful service, in terms of the human factor, only because of this I do not bother with repairs. But the floor is beautiful, well, as they say, at least something. Well, from the window, to the floor, there is a very beautiful view of the sea and to the balcony, where you can not go out!!! What's more, from the outside there are very beautiful buildings, like 2 towers from Moscow City, and between them there is a swimming pool and sun beds. A very interesting parking system, that is, they have a small parking lot, a taxi pulls up there and a special person calls it to you and shows that the car has arrived, for example in Rotana, which is right in the center, this did not happen, it even surprised me.
Everything is beautiful, super, and the pool, and for children and adults, and so the towers are cute, but there is nothing to breathe, or rather, the air conditioner in the room goes in a circle, that is, it does not take air from the general system or from the street, but in a circle, than we thought, it cools, in our the question is how to make it take clean air, they said there is no such thing, You can open the door and let the air out of the corridor!!! Wow!! What I am doing at the moment, well, of course: to give 100 tr. in 7 days and sit near the door to ventilate, so that just the air - it was oxygen that came in, since there is really almost no air, I am suffocating. And about humidity?? Due to the fact that there is no air supply, it goes in a circle and if you go to the shower, this steam room does not disappear anywhere, my floor here is really in steam and water, and you open the door, so there is generally condensation under the door. It's a shame to me, the hotel is so beautiful and such a stupid air-conditioned system. I understand that this was not taken into account initially during construction, and the girls at the reception are not to blame for this, but I am terribly uncomfortable due to the lack of normal air. Everything else is very good here. The metro is not far away, 2 turns, if not in the wild heat, we arrived in October, then it's not far to walk here, 2 turns, there is a path with cats along the way, so cute, here the locals feed cats, something reminds Turkey, here tourists walk stroking them, so pretty.
On the ground floor there is a reception, things are immediately taken to your room, very friendly, I gave 5 stars for the service, although there are a lot of joints. But the human factor is on top here, well done!!
About the pool: it's small, but you can swim, but again, depending on what you compare it with, for someone it's very big, for me it's probably average, maybe a little less, but very good, first of all clean, cool, does not smell of chlorine or something else, that is, there is no smell well, or I didn't think, there is a department for children, although adults are sitting there, I was sitting there too, it's just when no one is there, you can sit in the water up to your waist, like on sun beds, well, basically that's what women do here, it's nice, well, that is, from above in the evening, including the heat And you're sitting in cool water below the waist. In the adult pool itself, this one is just different in height with an overload, the depth is not very large and it's super, since I swim very poorly and was afraid to get to the sides from a small height on the contrary, I thought if it was deep, then it's better not to, but then I took a chance, swam, looked, and there I I'm standing normally, it calmed me down and pleased me, well, that is, in principle, I can even just walk around the pool, you can not even swim, so I drive with my hands and everything, and relax, choose the most convenient location, it's generally super, very convenient.
About the sun beds, there are both near the pool and behind it, there is an area where there are tables and chairs and around the perimeter there are sun beds with tables so that there is enough space for everyone. The sun beds are soft and comfortable, you can relax on them even after the pool is closed.
What else, we took breakfast, lunch, dinner. You can go out to eat in the courtyard for breakfast, there are no more for lunch and dinner, they apparently have their own rules there, I don't know how to explain, but they put beautiful glasses for wine or water there for lunch and put napkins and so on.
The waiters are nimble, they bring you to the buffet, the plates are quickly cleaned, they have their own system there, probably the main thing is speed, friendly, always smiling. The cook goes out and keeps an eye on everything, I wonder if they're good at it too. The food is good, there is a choice. At the expense of coffee-strong, I dilute a lot with milk, there is just no boiled water separately, there is bottled next to the juices, but not boiled, by the way, I dilute strong coffee, I just saw elsewhere that there is boiled water, so I wrote, a trifle, but I need it. What else is insanely delicious, some rectangles wrapped in dough and deep-fried, I don't know what's in the composition, but it's just super, and also mashed potatoes in breadcrumbs, there's a queue right behind it, as they bring it, they immediately disassemble it, it's so delicious!!!
So everything is delicious, for everyone enough, well done!!!
Well, a lot of families with young children, a lot of people, the 1st floor is very beautiful, there is no strength to finish writing, it's already one o'clock in the morning, maybe then I'll add that to my review. Well, to the owners of the hotel-thank you very much, everything is great, just do something with air conditioning, if possible, thank you!!!
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October 16
A wonderful Dubai hotel! The location is gorgeous - 8 minutes walk to the metro, a state taxi is always on duty at the hotel, it is very convenient to get in all directions!
We were lucky to get a room with a view of the Persian Gulf and Burj Al Arab, we enjoyed it all the time!
We only took breakfast. They are from 7 to 11, but at 10:30 the staff very quickly cleans up all the food so that by 11 everyone is already kicked out, so it's better to come by 10:00. It happened that there were not enough cutlery after 9:00, but they were brought within 5-10 minutes. Don't expect a variety of dishes, but you won't stay hungry either.
The rooms are cleaned daily, everything is clean and beautiful.
Bathroom accessories: towels, shampoo, balm, body lotion. There were no toothbrushes or toothpaste.
Kettle, coffee, teas, sugar and sugar.Deputy, bottled water. Everything was replenished daily.
If you have a doctor, then you need to warn in advance. We didn't do that. A friend went at 2 a.m., asked the reception to congratulate me somehow and they brought a cake closer to lunch, it was very pleasant!
We were as satisfied as possible!
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July 16
A pleasant hotel for a good price. We took a 3-bed room — it was wonderful. The rooms are clean and comfortable. It's not hot in them. There is everything you need to stay.
The staff is friendly, they will always help. They communicate in English without problems.
I will note breakfast and dinner separately — they are wonderful. There is a huge selection on the buffet table. There is a new menu every day.
I was pleased with the pool with clean and warm water, sauna and gym.
The location of the hotel is ideal, it takes about 12 minutes to walk to the metro. The area is nice, clean, not the most crowded.
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2
September 29
We lived in room 1852 in the building next to the dining room.
The service is excellent, especially the room service.
Everything is clean, cozy and comfortable. The noise from the highway is not audible, as the sound insulation of the windows is excellent
If you find fault, then monotonous breakfasts, but abundant. It is far from the beaches, but this hotel is chosen by ourselves, and the beaches were not our goal. And for sightseeing, they used either a taxi or a nearby one (650 meters) the metro station.
We are happy with everyone, we recommend it to everyone!!!
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July 11
We stayed here for a few days. We will definitely come back again. Spacious rooms, excellent food both local and European. The pool is small, but it's enough to swim. Pool towels are provided. At the reception, you can use the post office and change the currency. Several times a day, a shuttle goes to the mall and to the beach. I didn't make it to the shuttle, you can take a taxi. The staff is very attentive and always ready to help. We were very satisfied.
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2
November 20
A good hotel in terms of price-quality ratio!
We booked a room on the 20th floor with breakfast/dinner.
The view from the balcony is beautiful, the room is decent, yes, the hotel has been open for a long time, but everyone tries and keeps it in decent condition.
There are no complaints about the food, everything is of good quality, the finished product is quickly replenished, the tables are cleaned, everything is in stock and a large assortment.
The metro is a 5-minute walk away.
We went by bus f 88 5 dirhams (from Dubai internet sity metro station) or taxi +/-40 dirhams to Kite beach.
There is a free bus to JBL beach, but you can not get on it and the time is not suitable for everyone.
There is an alcohol market 5 minutes from the hotel.
If you have any questions, please write.
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June 29
An excellent hotel with good and attentive staff, the rooms are spacious, there is a little little light, the hotel is located in a favorable location. The average price for a local taxi to any attraction is 500-1500 rubles. The food for a 4-star hotel for 3+ is delicious, but the range is narrow. Of the cons, there is no alcohol, but you can always buy it elsewhere and drink it in the evening at the fountain next to the pool. If you have a car, parking is free. I recommend it!!!
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3
1
August 29
The hotel liked its location (close to the metro, it's not a long drive to the main attractions and the beach too). The staff is polite and always ready to help. The rooms are good. The food is good, but without frills and a lot of variety. The only thing is, they don't know how to cook chicken at all. There is a small swimming pool, a gym.
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August 19
We come to Dubai often, and it has already become a good tradition to stay at this hotel. It was probably the 10th time in 2024. We live in different apartments, but it is when arriving in the city that the first stop is in Atan. I will explain why: the hotel is very well located, close to the metro, a modern hotel, and most importantly good European cuisine. The managers at this hotel are very attentive, understand the guest well, and take care of their guests. We usually arrive in Dubai in the morning, and arrive at the hotel by 8 a.m., of course, the manager has the right to say that the room is not ready (after all, check-in is after 14-00), but this has never happened to us, the managers ask in advance about the time of arrival at the hotel, and we never had to wait for check-in. During all this time, we were only once accommodated in the Eva tower, and in this room the window looked at a nearby building, and since we planned to stay in this hotel for a month, I asked to change the room with a better view, to which the manager said - you now rest from the road, and at 14-00 come down to us and we will provide you with another room in the Adam Tower, that's what happened, we just moved to another room and another building, and the workers moved our things themselves! And what else I want to note is that the employees at the information desk, all the service staff are constant. They remember us, greet us, ask how long we will live with them, the managers in the restaurant are very courteous and polite! Agree to come to the hotel pleasantly, where you will be sure of the quality of service!
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2
1
July 4
Thank you very much to all the staff, I really liked how they help a Russian person understand where and how to spend time at the hotel there are jeep safari tours and go to the beach every day by bus from the hotel for free you can also go to the shopping center on the same bus the bus schedule is on the website in general, the hotel was super not long with the family We managed to get high on the most delicate mattresses and swim in a beautiful pool very conveniently located near the metro and there is a shop nearby
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1
September 26
The hotel itself is good, the staff is responsive and responds instantly to requests. The service was also pleasant, they clean every day, put tea, coffee, water, shampoos, shower gels and so on (the only disadvantage of the service is the lack of toothpastes). In addition, towels for the pool and beach are provided here.
The big disadvantage of the hotel is the distance to the sea. Of course, there is a free bus to JBR beach, but it is one for several hotels, and each time it was full (Atana is the last hotel the bus stops at). Therefore, we had to get to the sea on our own. If you rent a car or use a taxi, then there is no problem. Pedestrians will have to use the subway or bus to get to JBR or Kite beach, which is not very convenient and can take a long time (in my experience 40-60 minutes).
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1
June 1
The hotel has a good location.We had a very comfortable 413 room with a balcony from which there was a stunning view.The staff is attentive and helpful.The disadvantage is that with such a large hotel there is no restaurant working according to the menu, and not in a constant buffet mode.
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1
July 15
Great place! The staff is very nice and polite. There is an underground parking (free of charge), the rented car was parked without problems. The room is always equipped with air conditioning. They clean the room and change the linen and towel every day! Towels are provided for the city beach and the pool at the hotels.
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November 4
We chose based on reviews, the rating on the booking is 8.2 in the price / quality / location ratio.
I must say right away that we spent no less than half a month at the hotel. And it doesn't pull at 4*, it's a solid 3*
1. If you don't speak English well, you definitely shouldn't come here. ( No one speaks Russian here )
2. The food on the buffet is always the same (cheese, eggs, vegetables, sausages. Melons, watermelon, and sometimes apples or oranges are made from fruits.
3. The hotel has a transfer to the sea, usually crowded at 10 a.m., and at 13.20, there are empty seats.
Only the morning flight at 13.40 takes you back, and also once in a while you don't have to be empty, then thick and not get there. So get ready to take a taxi .)))
We went at 13.20 and returned by taxi , the price is 35 dirhams (10u.e.)
4. The room (cleaning is good) but the room itself .... for an amateur. I will attach a photo so that you can evaluate it yourself. Coffee , cream , water , and tea are replenished daily . Shampoos, shower gels, hair and body conditioners are also replenished.
5. Elevators are a separate topic. There are 4 of them and they are always crowded and you have to wait a long time, especially during rush hour for breakfast or dinner. ) In order not to be late, you need to leave the elevator in advance.)))))
6. When reading, many people appreciated the proximity to the Internet City metro station. Well, in the heat , the proximity is 700 meters , and they are also building / digging something there, and all 800 meters will come out . We went to the subway , but did not go , we used a taxi .
7. The hotel on Google maps shows one. But when you get into a taxi, be careful, look at the location (Barsha district). As it turned out, there is also an Atana in the airport area, but it is still under construction (without a name).)))
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1
July 1
I liked the hotel - it's big, with a swimming pool. Free buses to the sea and shopping. Excellent breakfasts. Close to the subway. The bad news is that the sauna works at a minimum, the hammam has never been turned on. In the room, it was difficult to sort out the conde.
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1
July 17
A lovely hotel for accommodation and recreation, close to the metro, not far from the sea by public transport or taxi 10 minutes! Good service, cleanliness, and good breakfasts!! I really liked it !
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1
June 3
Well, what can I say about this hotel? The trip was in April 2024
1. There was practically no hot water in the hotel. The water was slightly warm and warmed up more in the evening (probably in the pipes during the day), after sunset, after midnight it was impossible to wash, since the water was practically icy.
2. The floor in the room was completely tiled and the air conditioner was also icy. I had to walk around the room in shoes.
3. Well, the third, most outrageous thing about this hotel is their bus to the beach. More precisely, the bus back from the beach to the hotel, which took a limited number of people and, literally, there were fights for seats on the bus. My daughter was almost trampled at the entrance to the bus, she was pushed away, thrown and pushed back. And all this in a country where there should be queues and regulations. But the hotel does not respond to complaints and comments. He does not allocate buses for a larger number of passengers and regulates boarding the bus.
There is no private beach, you will have to pay ~7000rubles/day for 2 sun beds at sea.
4. The pool is located between two buildings, and there is a constant shadow on it from one building, then from the other. There are very few sun beds near the pool, much less than the hotel guests, so there were not enough sun beds, people lay like savages right on the tiles near the pool. It doesn't look aesthetically pleasing. I felt constantly awkward making my way to the pool.
I could probably write a lot more, in general, of the advantages
- an inexpensive hotel
- not far from the metro
- almost central location
- there is a private bus to the beach (but not from the beach!)
- a varied breakfast
- fast internet connection
- available towels at no extra charge
I recommend this hotel only if there is no better option as an alternative at all.
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1
2
September 16
Pay more, but take a good budget hotel! We read the reviews and decided to book atana specifically. This is darkness. The smell from the corridor is excellent, it smells like dampness, and there is also a dukhan in the room. The toilet is even worse, the smell of diarrhea. The wallpaper is all shabby, streaked. It's scary to look at the ceiling in the bathroom. We wanted to change the room to an improved one with an additional fee, but they refused us. But thank God we only spend 3 nights here. There are no toothbrushes, razors in the room, only soap, shampoo, gel and body lotion. There are only 3 towels, one of them is on the floor for the feet ((. The refrigerator in the room does not work, there is no minibar. No one warned us at the reception that the restaurant was under renovation and breakfast would take place elsewhere. We were searching all over the hotel.
The pool also stinks, but with chlorine (indicates severe pollution). There's nowhere to fall, everything is packed, the sun beds are damp.
The food is poor, but in principle it is possible to find something to eat.
The elevators work strangely, you get one floor, you come to another.
Transfer to the beach at a strange time -10 am (the beginning of the heat itself )
It takes about 15 minutes to the metro, Yandex shows the wrong route and leads through some kind of construction site, I advise you to go through a residential area and not under the road. Don't set foot here anymore🤡
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1
April 19
An excellent hotel, it consists of two towers on a single territory. There were toiletries in the room, water, instant coffee, tea, everything was replenished. There was nothing in the bar. A spacious wardrobe, the belongings of three people entered.
The outdoor pool is large, heated, and there are a lot of sun loungers. There is a spa. The sauna is free, the rest is for an additional fee.payment.
Large veranda, ideal for dinner.
Food. The menu is monotonous, the hall is small, and it does not cope well with the flow during rush hour. We had breakfast and dinner included, but we never went hungry.
They meet you on the street at the entrance, take your things to the room.
When going outside, they immediately offer to call a taxi.
The building has a pharmacy, small souvenir shops, and a beauty salon.
Free shuttles to the beach and shops run daily from the hotel.
The Marina Mall is 10 minutes away by car, and the beach is also about 10-15 minutes away.
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4
March 19
Very tasty dishes! Responsive employees. Good staff. There are shuttles to the beach and shopping centers. Very convenient! The rooms are good, cleaned regularly. The room has a refrigerator, electric kettle, tea, coffee, sugar, cups, bottled water. Although you can drink directly from the tap! I liked the hotel, I want to come back again!
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3
January 1
We were on New Year's eve 2024 - there was a strange feeling from the hotel.
On the one hand, the lobby, elevators and the room itself are clean and quite tidy. The room had a balcony. The courteous staff at the entrance is eager to help with everything. Here 4* is 100%. The location for the hotel away from the hustle and bustle is also a good place to relax with children. 15 minutes from the metro. A small bus runs several times a day and takes you to the main shopping centers of the city for free (except for the tower area), even to the beach. It is important that you are one of the first to arrive at this hotel - you will definitely sit down.
On the other hand: the balcony is covered in dust, the bathroom is clearly tired (there is ingrained dirt, even mold and a cockroach was found - see photo), the neighbors on the floor and the work of draining the room on the floor above are clearly audible. Mold lives in an empty minibar (photo). The bed linen and towels are clean, no questions asked.
The food in the restaurant (rather the dining room) is a buffet, breakfast and dinner for 4 * does not pull clearly (although inexpensive - 80 dirhams / person) - problems with soup, normal meat dishes are infrequent, fish - on "holidays". Yogurt is the cheapest possible (solid chemistry) + plastic spoons in addition. There is not even green tea - only black tea and coffee in the boilers. In general, it's like in a cheap Turkish all-inclusive hotel somewhere on the edge of Antalya :). Of the stable advantages, there has always been a delicious watermelon. You can't have dinner like in a normal restaurant in the hotel. There is no (not found) gym.
It clearly doesn't pull on its stars and 220+ bucks for a double room (although this is our first time in the city).
Returning to the hotel before the New Year, it turned out that all the key cards were blocked. Apparently, we wanted to make sure that we would not call the guests to watch the fireworks, although our windows are in the other direction from the tower. At the same time, they lied some nonsense about the demagnetization of the keys to the smartwatch on their hand.
I bet three balls, because there is a clear disregard for the hotel guests from the administration. Like: you'll... get away with it…
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3
3
November 6
Positive:
- very friendly and helpful staff
- delicious and varied food
- cleaning on demand
Cons:
- the room stock is quite tired. Cosmetic repairs have been made in some places, but it is not very neat and dirty
- weak wi-fi. It will do for messenger and mail, but not so much for watching videos or online broadcasts.
- there were not always free places for breakfast and dinner. I had to walk for quite a long time in search of a free table in several halls.
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May 4
I had a rest with my family, pleasant staff, excellent food, room service was every day, close to the metro, there are cafes and restaurants nearby. There is an exchange office nearby. I recommend you to stay.
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January 20
Everything is fine. We took it for a week with breakfast.
The food is good, the staff is friendly.
The location is as comfortable as possible, because there is a metro nearby.
There is a 24/7 chain store in the next building. The prices there are great. There is also an exchange office near the hotel.
Recommend
Next time I will also shoot here
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2
March 29
A good hotel , a full-fledged four , consists of two twin towers ( Adam and Eve ) , located near the metro , there is a shuttle service to the sea , you can safely recommend to stay in Dubai .
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1
1
April 23
A nice hotel with an open veranda and two buildings. On the second floor there is a swimming pool with sun beds. There are 4 elevators, fences on the descent and ascent do not occur even during breakfasts / dinners. There is a guest parking in front of the entrance and parking for guests for rental cars. Free shuttles run from the hotel to Marina Beach, Outlet Village, Dubai Hills Mall. There are always several taxis on duty near the entrance. There is a Carrefour and a metro station nearby.
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1
May 12
A wonderful city hotel, daily room cleaning, there are staff at the reception who speak Russian, the pool and recreation area are conveniently located, there are always empty sun beds. The metro is a 10-minute walk from the hotel.
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March 13, 2023
The staff and service are excellent. The breakfast is very varied, there is a lot to choose from. The Internet is fast, stable, it is important for me to work.
Minus - only a couple of solutions in the room. It so happened that he went out on the highway, while the balcony door does not close tightly, it is not provided by a simple lock. Naturally, the noise is not completely blocked. Those who are sensitive will not fall asleep.
And a shower embedded in the wall, and the absence of at least some separation of the shower area from the rest of the bathroom. Splashes fly everywhere, water spreads almost all over the floor. I have never seen such a stupid implementation of the soul anywhere.
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1
April 20
We were met at the airport. Breakfast buffet. Daily room cleaning. The room has high ceilings, it is cool, one thing is inconvenient if the window overlooks the highway, you can hear the noise of the road. The pool is small because of this, it warms up well, sauna, steam room, showers are all fine. The bus that takes us to the beach leaves the hotel at 10:30 for us it was late, so we went to the beach by taxi. The bus picked up from the beach at 12:40. The bus also took you to the shopping center.
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November 16
We really liked the hotel. Large room, comfortable bed, nice big blanket and 5 pillows. The sound insulation is excellent, the neighbors have never been heard.
The staff is very polite, the rooms were cleaned daily, they always helped with all requests.
We were completely satisfied with the food, everything was delicious, the choice is not as big as in Turkish hotels, for example, but the quality is noticeably better.
There is a pool with ice water, it is difficult to sunbathe nearby because of the shade from the buildings, so we went for a ride to the beach. There are transfers to it every day.
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April 25
We stop for the second time. I liked everything, from the entrance to the hotel, the service at the reception, check-in, room cleaning, the quality of food. The staff is excellent staff.
The metro is nearby, the bus stop is nearby.
There are no disadvantages.
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October 24
The hotel is not bad, but there are better and cheaper ones in that area. The rooms are old, dark, the pool is very cold, I haven't been able to swim there for the whole vacation, you take a dip and run out
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March 17
Comfortable room, attentive service, there is a nurse in case of illness. An extensive kitchen, there is plenty to choose from. There is a swimming pool with sun beds between the buildings, the staff suggested where there are more beds for relaxation, for which special thanks👍 free buses run from the hotel to the malls and to the JBR beach
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October 17, 2023
Rested in this hotel several times, clean, timely cleaning, good pool, sauna. At the reception, you can ask for a replacement room, if there are any complaints. Payment is only in dirhams, the course at the hotel is unprofitable. There is enough food for breakfast and dinner, there are fruits mainly in the form of fruit salad, a lot of vegetables, side dishes. For dinner, one type, meat, fish, chicken. Desserts are simple. A lot of things are repeated, but for a week you can quite eat quite a variety, delicious cheeses, juices. Shuttles run strictly on schedule. We rested out of season, there are always enough places, it is convenient to the subway. In general, the price/quality ratio is excellent.
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May 8
I stopped twice. I guarantee that you will like the breakfasts, they are very diverse, there are even porridges. Free transfers to the beach and malls depart from the hotel daily. It takes about 15 minutes to get to the beach. The hotel provides towels for the beach or pool. The staff is friendly, responds to requests instantly.
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February 15
Review by Atana:
Overall assessment: we liked it, we plan to return to it, recommended it to parents.
We were lucky with the view from the window.
Like it:
1) We booked through Booking, with payment on the spot (since there is no foreign card), but 2 days before we received a message that we would need to pay for the first day to guarantee check-in. We were worried, but we were eventually settled, despite the fact that on the day of check-in, at 13:00, we received messages from the booking that we needed to update the card details within 2 hours, and they could cancel the reservation. We were at the hotel at about 15:30, the reservation was saved, we settled in without any problems.
If I were traveling now again, I would book the first day on platforms where it is more expensive, but it is possible from a Russian card (trip, onetwotrip, Yandex. Travel, islet, etc.), and the rest of the days on booking with payment on the spot.
2) I liked the hotel very much, but in many ways, thanks to the room itself, as we read the reviews and asked in the Adam Tower, above the 15th floor (we were accommodated on the 18th). The view was gorgeous, I'm attaching a photo of the view from the balcony. I recommend you to indicate in the comments that, if possible, you can move into the Adam tower, higher.
3) There was always a choice at breakfast and dinner. I can't say it's gorgeous, but considering the cost and what reviews I've read, I expected much worse. We overeated every day in person)) I attached some photos from the dinner. Everything is hot under metal covers, everything is signed
The food seemed delicious to us, not spicy (some dishes were selectively spicy, but I think they should have been like that)). Although one day there were guys sitting next to me who were swearing a lot and saying "how can you cook and spoil food so disgusting" (apparently by taste and color)
4) The staff is super polite and friendly, everyone smiles, helps with any question. The impressions are extremely positive. There's not even anything to find fault with)
5) pleasant body cosmetics (shampoo, conditioner, etc.). The toothbrush was requested separately, and also changed during the stay for free.
6) I liked the long interval of breakfast and dinner - 4 hours each (!). We did not meet a longer interval (except that everything is included when food is available around the clock). It is very convenient that you can adjust any plans.
7) they allowed (and even talked about this possibility themselves) to swap lunch and dinner. We took breakfast and dinner and changed dinner for lunch on the day of the evening excursion. Very convenient
8) you can take both beach towels and pool towels. There is a hammam, sauna.
9) there is a pharmacy in the hotel building, a small grocery store in the next building, not far (7 min walk) a supermarket with a good selection and prices “West zone".
10) metro and bus are within walking distance. The doorman will order a taxi for you right at the exit. It was not difficult to get to any place.
11) the bed and pillows are comfortable, the bedding is pleasant (this is important for us).
12) the tea set was replenished regularly, there was cream (pasteurized, not dry), three types of sugar, 4 types of tea, instant coffee.
13) if you do not want the room to be cleaned today, there is a convenient remote control in the room where you press "do not disturb". And in the same way, you choose a convenient time for cleaning: just by pressing the button.
14) excellent Wi-Fi even in the room.
I'll point out the disadvantages, suddenly it's important for someone, but I think that given the cost of the hotel, it's more of a "quibble" category
1) if you are traveling for the first time, it is important to take into account that it takes quite a long time to get to the "business cards" of Dubai (it took 40 minutes to get to Burj Khalifa by metro all together, 1.5 hours to old Dubai.
2) the renovation is really not super fresh, but everything is clean and tidy, quite modern.
3) we had a chipped mug, but I think if we had asked, it would have been replaced immediately. We drank tea a couple of times and didn't want to bother.
4) there were only 2 towels per person plus one under the feet per room (5 towels for 2 guests). It was not enough for me, since I was used to using one for my hands, wrapping my hair in one and another for my body)
5) transfer. I wouldn't count on the transfer much, we used it 1 time. There is not enough space for everyone, people are almost fighting for places. We preferred to drive on our own. But at the same time, the transfer is provided well in terms of the number of places where you can go on it.
6) Only 1 euro socket. But we were ready, we took a tee and an adapter in advance.
7) There is little light in the room. This is the only negative that bothered us. They searched for a switch for a long time, until they realized that there were no lamps on the ceiling either 😂
We took a deluxe double room, half board, travel in February
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January 19
The food is delicious and by choice. Service on time and with high quality. Polite staff. It is located in a great location, and there is a private parking for guests.
There are rooms with sea views, great scenery.
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April 27
Believe it or not, they don't deserve more than 2 stars. 1-checked in for free at 6 a.m.- thanks a lot for that, 2- cleaning with a smile every day, that's the end of the pros.
For 2 weeks, they asked for a room above and ended up in the middle.
Despite the fact that many guests are from Russia, no one speaks Russian at all. Although they say with a smile on their face that there will be an employee tomorrow, but these are only excuses. The same thing happens tomorrow. The air conditioning is constantly flailing in the rooms, it is not possible to turn on the heat. The smell from the toilet is unpleasant. The furniture is old. There is a construction site nearby.
The breakfasts are so-so, there are a lot of people, a crowd. The Shvetskaya line is small .
Personally, we fell for the 4-stars and the price tag. There were a lot of good reviews, but as practice shows, the reviews are purchased.
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December 9, 2023
The hotel is decent, the rooms are clean, but there are details:
Different people work at the reception and if you really need to solve the issue, then you need to catch the manager or their senior (in their national clothes) he is courteous and often he is interested in what is wrong and how to help.
Early check-in is not earlier than 10 a.m.
According to prices, it is necessary to seize the moment, either in advance or depending on the season. We checked in for 5k rubles and 20k rubles.
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May 8
A great place , I enjoyed my vacation at this hotel , I was satisfied with the staff , the establishment and the service , I wish them further success and prosperity .
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November 10, 2023
A good hotel for your money. The pool is one of the best in the area. There was not enough variety for breakfast, but it was so delicious. By the way, they have a check-in from 14, but if you write to them by mail, they check in from 11:30. We were even lucky, I agreed with a charming girl at the reception, and they settled in at 10 😊 in addition, there is a transfer to the beach and to the malls. in general, the hotel left a good impression!
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October 3
I really liked it, great service, checked in at 8 a.m., entered the position) I recommend it, this is still the best hotel where I rested
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May 4
Well, everything seems to be fine for a price lower than the whole of Dubai, but this buffet is not good at all.. room cleaning for 3 ( but here 's what 's important !there is a free shuttle service to the beach and other places. The main thing to remember is that going back you need to understand that there may not be places) take only high floors And a view not of the courtyard .
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January 22
+clean rooms, 10min metro, sociable staff, transfer to the beach
- the food is not very good, there is little choice- there is no seafood, dessert is not very good , dirty windows in the room, the pool is not heated
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