I have contacted this Internet provider more than once for various issues. There has always been a positive response. But I would like to highlight Karina Kovalen's work, and thank her for her individual approach to clients and attention. Competence and clear performance of professional duties have significantly reduced the waiting time. Thank you very much!

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Павел М.

Level 12 Local Expert

I handed over the headphones under warranty, they promised to notify me when they are ready. Three weeks passed, nothing happened, I called the call center, it turned out that the headphones were already in the branch. I arrived, picked it up, and it turned out that according to the documents they returned there a week after the delivery. No SMS, no call, no notification in the app... As a result, an unpleasant impression remained. I don't know if this is a systemic flaw or employee negligence, but such situations greatly undermine trust... I would like the service to really match the brand's level.

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Танец Камней

Level 9 Local Expert

I turned to Olga Makhanova, a specialist, for advice and a change of tariff. I received answers to my questions and recommendations on the tariff plan for the home Internet. I am very grateful to her for clarifications and recommendations.

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