I purchased Redmi Buds 5 Pro headphones. I planned to pay for part of the purchase in cash, part by card. I was not allowed to check the goods before payment, and the employee Tatiana did not warn me that the deposited cash would not be refunded. The quality of the headphones turned out to be lower than expected, the price is not justified. Despite my desire to refuse the purchase, I was forced to purchase another product. I consider such service unacceptable. I do not recommend this store.
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Анастасия Г
Level 5 Local Expert
November 2, 2023
It was not very pleasant to witness how Olga Molokovich and a representative of the Huawei brand (surname Kharitonova/Kharitonenkova /something like that) during my service first discussed the guy who received the consultation in front of me, and then laughed maliciously with the amount of my order. What difference does it make to them how many times that guy comes for a consultation? He can do this as many times as he wants. Or has the former velkom already imposed restrictions on obtaining information? Should they care about the fact that he wants to take the goods in installments? No. And what was funny to them from the fact that I take the goods for 369 rubles? Won't this Olga get her own percentage of this amount?
It is a pity that people who receive money for customer service find the conscience to openly discuss them in front of them. I advise you to teach them tact, because they do not have professionalism and never will.
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idyoursmile
Level 15 Local Expert
September 2
Unfortunately, this salon is losing customers, I agree with previous reviews. Of the 4 people, no one even greeted or paid attention.Change the head in this salon or who this lady is (representative of the Huawei brand)Laughing at customers, talking, etc. They are sent to "in touch" or the 5th element to solve the problem, they contacted us about setting up the Huawei phone!
The " administrator " or whoever she is clearly does not have the information, but the "Defka from the village" knows how to be rude, They sold the product, refused to return it,
because the gift did not fit the child.30 minutes have passed since the purchase . Money is wasted!The class is simple! I will definitely not advise and recommend this salon, and the company as a whole.