I am leaving a review specifically about A1 company. About a month and a half ago, I decided to connect them to the Internet. During the conversation with manager Karina, we discussed the activation conditions. The entire transaction was executed remotely. I also informed the manager that I wanted to purchase a separate Wi-Fi router, which is listed on the website for a better connection quality. The manager informed me that this router is already included in the basic package of services. I agreed and informed them that I was ready to activate the service package. I wanted to try to find out how high-quality the Internet connection is provided by A1. And if you are not satisfied, terminate the contract and hand over the equipment. A few days later, the master came and connected the Internet on request. After a month of use, I can say that I have never seen such terrible Internet quality and unstable connection. Even on a weekday, during the day with minimal load, the Internet was not stable. The Internet quality is similar to that of public Wi-Fi networks in shopping malls. I decided to terminate the contract.

See original · Русский

Show business's response

Юра Б.

Level 3 Local Expert

a quiet horror, they put stupid virtual assistants, neither in correspondence nor in virtual communication on the phone, they do not understand anything and cannot give an answer (memorized phrases-ask a question differently). the horror is not the service. return the operators.

See original · Русский

Show business's response

Артём

Level 6 Local Expert

I bought two phones for a private company by bank transfer, the corporate customer service department is not at all available, phone calls are not answered or even called back, emails are ignored. I also bought a phone for personal use. There is an electronic queue, only one of the three specialists works, the other two girls just chat with each other and ignore potential customers. Therefore, I put two stars and will no longer purchase anything in A1. Special thanks to the specialist Big Elena Sergeevna. An excellent and competent specialist. I give her 5 stars.

See original · Русский

Show business's response

A1

Add photo or video

Address

Contacts

Business hours

Directions

Features

Customer traffic and business hours

Similar places nearby

40 reviews