I ordered the phone in installments on the website, picked it up at the branch. When I came home and took it out of the box for the first time, I saw that the phone was turned on and with the tabs open. It turned out that the phone has been working for more than six months. There are videos and photos on the phone that show that it was a sample that stood on the counter on a magnet, and you can only imagine how many people held it in their hands. The phone has been on for over 1200 hours. This is not mentioned on the website. The staff didn't mention this at the time of the sale either. They refused to change the phone number. You can only write an application that will be considered for 30 days. After this period, I don't think it will be changed, they told me not to use the phone, to postpone it until the answer is ready. How can you treat your customers so badly? After all, if the product has been on the counter for six months and has been on for a very long time, it is necessary to warn the buyer about this, because I buy it for full price as a new product.

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Мамочка

Level 2 Local Expert

09/14/25 we contacted the salon about the fact that the child's smartwatch had come loose. The employee tried to do something wrong, however, and said that the service was only for 30 days... We refused, at home I made an effort and tied it myself. Train your employees!

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Ольга

Level 6 Local Expert

I would like to thank the A1 staff, who did not remain indifferent and provided first aid to my husband on 06/05/25. May God grant you and your loved ones good health. Thank you so much for saving my life!

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