A1
Directions
Kastrychnickaja
350 m
Дворец культуры ветеранов
330 m
Information verified by owner
334 reviews
June 27
I really didn't like the attitude of the staff. I wanted to order a certain service, but both consultants (they were mostly guys) looked at me condescendingly. The attitude was the same. I immediately warned them that I was very tired and could "blunt". However, they were disrespectful to me, but condescending. As if I were a narrow-minded person, although I was just very tired and it was really difficult for me to get information then + it was especially hot that day. I am very annoyed that the first consultant, instead of explaining about the service, told me to READ THE DETAILS ON THE BENCH AND Not HOLD UP THE QUEUE. Is this normal at all? Disgusting staff service. The second one sent me, but it was obvious that he did not want to continue serving. A1 disappointed me very much because of its employees. Moreover, this is not the first time a similar situation has occurred. The previous time, a male consultant imposed a service on me, after my refusal, he yelled at me and hung up on me.
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6
2
July 19
The staff service leaves much to be desired. Consultants behave as if the servants are asking them a question, and they are at least counts and barons here.
Would it be easier for you to close this office if employees do you a favor when they come to work?
Moreover, they perform it carelessly.
Turning to a consultant with a question, you get an answer with such an arrogant face that you immediately want to leave this office! I had to go to the crown castle, where the staff is always friendly, unlike the staff at the office on the international.
And for the first time, here on the international, I saw an employee of A1 company who rolled into the workplace with a glass of coffee!? There are questions about corporate ethics!
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4
November 18
A1 arranged a pre-order for Apple AirPods 4 headphones, where the end date of the promotion was October 18. Upon the occurrence of this date, a1 decided to change and increase the pre-order period to 30 numbers. And what do you think. After the 30th, they started selling headphones...... of course not, having again extended the pre-order period to November 11, and I think this date is not the last. In my understanding, the end of the promotion is the start of sales. However, a1 probably doesn't think so. (After all, there are suppliers with whom contracts have been concluded for the supply of gadgets and from this they write the terms of the pre-order. But it's probably in normal companies.) Then why announce something that you don't have and when it will be unknown. When communicating with representatives of the online store on the evening of 10/31/2024, they themselves do not know when the goods will arrive. I wanted to order for a gift, but the dates have already passed and there are no headphones and it is unknown when they will be. If this is the case, why not end the promotion, temporarily remove them from sale and apologize to the buyers.
And yes, the mobile Internet in a1 is very bad. I have been using a1 services for a long time, but I will probably close all obligations and think about changing the operator.
I would like to add that today it is already 11/18/2024 and they probably forgot about me, my order is still in the delivery waiting mode. However, it is already available and sold in a1 stores. It was the first time I encountered such a boorish and indifferent attitude from the company's employees. I DO NOT RECOMMEND A1 as a company with a low social rating and a disregard for customers!!!!
See original · Русский