Alfa-Bank

Rating 4.6
901 rating
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316 reviews

Level 17 Local Expert
August 17, 2022
The service is quite slow, managers actively sell insurance when making cards, the courses are not the most profitable. But the bank itself is the best :)
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Level 9 Local Expert
August 11, 2021
There is only one cash register for the entire bank, I lost an hour in the queue to perform a minute operation, I do not recommend this department for cash transactions
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Level 17 Local Expert
September 10, 2022
A good branch, there is always little money in the ATM :) There is no parking!
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Level 4 Local Expert
June 15, 2022
Good consultants, quickly helped with the map
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Level 2 Local Expert
October 12, 2021
Disgusting service. To change the currency, you will have to stand in line for about an hour. There are a lot of people, but there is only one working window.
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Level 9 Local Expert
May 19, 2020
I consider it one of the best banks in the country. The whole range of banking services with competent staff work with an individual approach to each client.
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Level 13 Local Expert
June 11, 2021
A large bank branch, there is not always currency in the exchangers, but otherwise even a very pleasant service!
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Level 3 Local Expert
January 14, 2021
I am very disappointed that the bank, having introduced a commission for transferring to another card in December, did not even send an SMS about the changes. The frustration is not that the commission was introduced, but that it was done without notifying customers.
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Level 8 Local Expert
January 4, 2020
I ran into this department with my son. While I was doing my business, he was drawing (there is a children's corner with paper and pencils). My question was promptly resolved. Thanks to the consultant!
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Level 16 Local Expert
May 27, 2021
A great option when buying an apartment, there is a special opportunity to convert from dollars to rubles and back, it costs 150 rubles, it seems
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Level 15 Local Expert
July 8, 2022
The terminal is open around the clock and this is the most important one +
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Level 16 Local Expert
March 6, 2020
I didn't have to choose the employer's bank, but I liked the service: fast, understandable, polite, comfortable. Minus: parking is occupied,
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Level 3 Local Expert
June 8, 2021
A terrible bank. They steal money from the company's checking account. They illegally write off the commission for account maintenance, explaining this as a technical error.
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Level 11 Local Expert
March 19, 2021
In my personal experience, the best bank in relation to its customers. The biggest problem for me personally is queues at the department for servicing individuals. Otherwise, everything is fine. The application, phone support, and the work of the staff in the department is always excellent.
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Level 2 Local Expert
January 29, 2022
Good service. Interior,delicious dishes
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Level 11 Local Expert
November 25, 2019
So far, one of the best banks I've ever been to. Service, packages, service, even the atmosphere in the department itself, pleasant friendly staff, a playlist for guests)
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Level 12 Local Expert
April 17, 2022
Excellent service. Good staff.
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Level 8 Local Expert
August 9, 2022
I rented a place there normally, half the salary of a builder without any problems
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Level 8 Local Expert
June 6, 2022
A very unpleasant female specialist at the information desk
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Level 19 Local Expert
July 26, 2021
Excellent branch , cash register , ATM there are no queues , polite staff))
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Level 15 Local Expert
January 13, 2024
I recommend
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Level 17 Local Expert
April 13, 2021
We conducted a deal , and we didn't really like the attitude of the employees, they behave very arrogantly, you need to be closer to people
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Level 16 Local Expert
July 11, 2022
Reliable and fast, good exchange
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Level 6 Local Expert
September 22, 2019
A bank that does not appreciate regular customers! I used this bank for 3 years, it was different...But what happened last time This is generally!! In the last month, I collected the most life points, and in order not to pay or charge them, they just said they came after this month.therefore, I recommend that you go around this bank far away
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Level 8 Local Expert
May 26, 2020
Large modern office, fast service. Absolutely all issues for individuals can be resolved here.
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Level 6 Local Expert
October 19, 2021
A terrible bank. A terrible mobile app. In Alfa Click EPIP, payments are made 5-10 times only.
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Level 16 Local Expert
March 22, 2020
In principle, everything is fine, but parking is a constant problem, + a long wait for service due to queues. You may need to make an appointment on the Internet.
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Level 8 Local Expert
June 4, 2022
It's a good compartment, but not all windows work.
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Level 3 Local Expert
March 16, 2022
We helped with all the questions, it's cozy
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Level 30 Local Expert
February 27, 2020
How he hasn't gone broke yet. The most negative memories. For the first time in my life I applied for a loan .... refused ??? And three months later they started calling and offering themselves. But I've had enough!
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Level 4 Local Expert
July 23, 2021
1 ticket office is open. Which primarily sends clients after managers...
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Level 8 Local Expert
February 24, 2023
Alfabank seals))
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Level 15 Local Expert
October 25, 2019
Inside, everything is cool and beautiful now. But the foreign currency mortgage taken out in 2008 made my attitude towards this bank quite definite.
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Level 13 Local Expert
January 13, 2024
Parking problem
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Level 10 Local Expert
March 22, 2023
You are the best
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Level 22 Local Expert
August 9, 2019
A comfortable and good compartment. True, I had to come to them once again, but this is tolerable. In general, everything is fast and friendly!
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Level 6 Local Expert
January 4, 2020
Excellent department. There is a separate service for premium customers. They sell coffee and pastries inside
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Level 9 Local Expert
September 27, 2022
Everything is slow, noisy and drafty.
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Level 6 Local Expert
November 25, 2019
Excellent consultants. Good and fast service. Favorable conditions for a loan.
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Level 25 Local Expert
June 22, 2022
It's been a long time, but there are coffees
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Level 6 Local Expert
May 2, 2022
A great children's corner)
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Level 10 Local Expert
June 24, 2020
Superbank. And there's also a playstation where you can stick on the couch while waiting in line. Although there are not many queues.
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Level 3 Local Expert
March 31, 2022
The ATM could not be found on Krasnaya 2
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Level 14 Local Expert
June 22, 2022
They sell wonderful sandwiches inside)))
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Level 10 Local Expert
August 31, 2020
A good compartment, spacious, lots of waiting areas, lots of windows. Good consultants.
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Level 6 Local Expert
February 18, 2022
There is a good compartment with coffee and even a game console. Sometimes slowly.
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Level 13 Local Expert
April 9, 2020
The real scoop so far is that there are many of you, but I am alone! This is the approach in this department, the boy at the entrance was panting for the operators. If it wasn't for him, I would have given a negative rating.
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Level 15 Local Expert
August 16, 2022
Fast, good service
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Level 13 Local Expert
August 6, 2019
Well, what can a bank customer write? Excellent service, satisfied, no problems! A great place to save and increase your wealth without risk: more than 15 ways :)) and there could be more...
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Level 4 Local Expert
October 23, 2020
The opening time is incorrect, I arrived at the bank, but it was closed. I tried to change the time here, but they refused to do it. Strange people moderators
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