Alfa-Bank
223 reviews
May 29, 2022
Long queues to pay for services! The payment procedure is inconvenient, the queue for processing the payment, then a new queue for the payment itself.....
See original
December 13, 2021
I was at the bank with my husband 10 minutes before closing, and they delayed it after. Friendly specialist operators and cashiers did everything we asked and escorted us out. The service is at a high level.
See original
October 12, 2021
How many times have I seen boorish customers, I don't understand how bank employees always remain polite!) for me personally: I have never encountered a negative!) I came in with a good mood and came out with the same!) this is the best bank for me at the moment!)
See original
April 17, 2021
Of all the banks, I like Alfa the most. but this particular department is not very good. the queue is constantly huge, after 18 it's just a disaster. the place where the terminal and ATM are very small, so it is extremely inconvenient to stand there. often there is no currency in the ATM and therefore once again you need to queue at the cashier to defend
See original
3
October 19, 2023
I do not recommend this bank! The employees are not competent, there are always problems with the application, and commissions for everything
See original · Русский
June 14, 2023
Fast and convenient, around the clock
See original · Русский
November 22, 2021
I am very disappointed. I never thought that alfa-bank would turn into this. There are three cash in machines. Two are working. The queue is huge. The ticket offices are closed except for one. I had to stand for 23 minutes to get to the cash register
See original
May 31, 2021
I sat in line at the checkout for about 50 minutes, with 10 more people in front of me.... There was only one cash register. Question to the management:"You are in a crowded, passable place. You have constant queues. WHY can't you organize the work of two ticket offices??? Despite the fact that credit consultants, excluding legal entities, are constantly about 7 (seven) people.
See original
1
December 3, 2021
Incredibly friendly staff, cleanliness and comfort, speed in registration, deposits and so on!)))))
See original
1
1
November 29, 2022
Of the nine places for employees, only two were working. I waited more than an hour to issue a card
See original
1
July 8, 2022
The service is disgustingly slow. The consultants do not know which specialist to send them to. Queues.
See original
May 9, 2023
Very often, ATMs do not work - infokiosok
See original · Русский
1
August 1, 2022
Responsive staff. The staff answered all your questions.
See original
September 28, 2021
Very good service. A 24-hour ATM is always available and working
See original
1
June 13, 2023
There is no exchanger when the bank is closed, but everything is fine
See original · Русский
February 15, 2022
Everything is fine, but why are all the phone numbers on the site incorrect??? Enlighten me how to get through? The short number is not acceptable.
See original
May 14, 2022
Excellent service, plus a good location
See original
October 9, 2023
Well, the bank and the bank. Nothing superfluous.
See original · Русский
August 25, 2021
I love alfa-bank. Everything is very convenient. I just don't know how the SMS signature will work in roaming. We'll see.
See original
November 19, 2021
Staff 5+
And the bank is a so-so bank.
Take out a loan or make a deposit: there will be a problem. They make calculations according to some logic of their own, understandable only to them.
See original
1
August 13, 2021
The bank is progressive in itself, all the time, they create something new, respect them for this, but the service is very slow!!!This is very upsetting
See original
May 27, 2022
Very convenient location
The staff is polite
See original
April 13, 2023
They refused to open a regular bank card WITHOUT EXPLAINING the reasons. Thanks, now I use a card from another bank
See original · Русский
September 20, 2023
Very long queues
See original · Русский
February 21, 2024
The queue for currency exchange operations is one and a half hours
See original · Русский
May 30, 2021
Well done staff! They are friendly, professionally help, and serve quickly.
See original
1
September 4, 2022
A good department. The bank itself is the best in our market
See original
1
September 6, 2021
A cool bank, polite staff, but there are always a lot of people...
See original
February 1, 2022
everything is fine, but it happens that ATMs are full and money is not credited to the card, and so the bank is good
See original
April 22, 2022
What impossibly slow aunts are sitting at the cash registers, this is trash. Fire them for their professional aptitude, finally, it's trash
See original
1
May 30, 2021
Clean and beautiful! The queues are large and there is no currency in the terminals (only in the windows)
See original
August 25, 2021
It is convenient that there is access for 24 hours. Minus - queues in the evening. And if the bank issues a currency card in the Package, well, then provide an opportunity to cash out at an ATM not only $ 100. And at least the options are 20, 50, 100 $.
See original
August 26, 2021
There are constant queues due to the operation of one cash register and this one cash register is closed for a break! I have not seen such nonsense in other departments
See original
October 24, 2022
The most terrible compartment is only two windows for many operations, you need to spend a lot of time to exchange money 👎
See original
1
June 5, 2023
A good bank branch.
See original · Русский
1
December 30, 2020
The queues are always creepy. Only one of the ticket offices is open. The period is when one of the terminals does not work. Although in general, the Alpha Banks have a positive impression
See original
2
October 22, 2021
The bank is modern and technologically advanced, but at least one ATM does not work all the time and there are eternal queues.
See original
2
3
February 1, 2023
One of the three ATMs is working...
See original · Русский
2
August 3, 2022
fast and courteous service
See original
1
February 14, 2022
There are a lot of people. There are places to wait.
See original
July 29, 2022
everything is clear, fast, and to the point
See original
May 11, 2022
I bet for a convenient ATM around the clock.
See original
September 10, 2021
The Cattle Bank. They refused to exchange 100 units of the 1996 model. The bill is intact, as new, but the cashier repeatedly called it dilapidated louder (apparently to justify and secure her refusal)
See original
August 5, 2022
Put time in the queue, they are often here
See original
November 4, 2019
It was in the evening, an hour before closing time. Despite the fact that almost all the operators were working, there was a queue. It was hot and stuffy in the hall, and there was no water cooler. But at the same time they served well. With the card, as always, they messed up)
See original
3
February 19, 2022
Everything is fine a normal bank branch
See original
December 1, 2021
Convenient branch, 3 ATMs 24/7, there are queues.
See original
November 4, 2021
Good staff, excellent service.
See original
November 17, 2019
There are often not enough staff, you have to wait a lot for your turn. But in general everything is fine, comfortable sofas and the phone can be charged if necessary)
See original
5
August 27, 2021
It's a disgusting place, the queues are constant, the ticket offices are constantly closing, a lot of wasted time
See original
1