Alfa-Bank
203 reviews
May 27, 2022
Very convenient location
The staff is polite
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August 13, 2021
The bank is progressive in itself, all the time, they create something new, respect them for this, but the service is very slow!!!This is very upsetting
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April 13, 2023
They refused to open a regular bank card WITHOUT EXPLAINING the reasons. Thanks, now I use a card from another bank
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February 21, 2024
The queue for currency exchange operations is one and a half hours
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May 30, 2021
Well done staff! They are friendly, professionally help, and serve quickly.
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1
September 4, 2022
A good department. The bank itself is the best in our market
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1
September 6, 2021
A cool bank, polite staff, but there are always a lot of people...
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February 1, 2022
everything is fine, but it happens that ATMs are full and money is not credited to the card, and so the bank is good
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April 22, 2022
What impossibly slow aunts are sitting at the cash registers, this is trash. Fire them for their professional aptitude, finally, it's trash
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1
May 30, 2021
Clean and beautiful! The queues are large and there is no currency in the terminals (only in the windows)
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August 25, 2021
It is convenient that there is access for 24 hours. Minus - queues in the evening. And if the bank issues a currency card in the Package, well, then provide an opportunity to cash out at an ATM not only $ 100. And at least the options are 20, 50, 100 $.
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June 5, 2023
A good bank branch.
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1
August 26, 2021
There are constant queues due to the operation of one cash register and this one cash register is closed for a break! I have not seen such nonsense in other departments
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October 24, 2022
The most terrible compartment is only two windows for many operations, you need to spend a lot of time to exchange money 👎
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1
February 15, 2022
Everything is fine, but why are all the phone numbers on the site incorrect??? Enlighten me how to get through? The short number is not acceptable.
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December 30, 2020
The queues are always creepy. Only one of the ticket offices is open. The period is when one of the terminals does not work. Although in general, the Alpha Banks have a positive impression
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2
October 22, 2021
The bank is modern and technologically advanced, but at least one ATM does not work all the time and there are eternal queues.
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2
3
February 1, 2023
One of the three ATMs is working...
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2
August 3, 2022
fast and courteous service
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1
February 14, 2022
There are a lot of people. There are places to wait.
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July 29, 2022
everything is clear, fast, and to the point
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May 11, 2022
I bet for a convenient ATM around the clock.
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August 5, 2022
Put time in the queue, they are often here
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September 10, 2021
The Cattle Bank. They refused to exchange 100 units of the 1996 model. The bill is intact, as new, but the cashier repeatedly called it dilapidated louder (apparently to justify and secure her refusal)
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November 4, 2019
It was in the evening, an hour before closing time. Despite the fact that almost all the operators were working, there was a queue. It was hot and stuffy in the hall, and there was no water cooler. But at the same time they served well. With the card, as always, they messed up)
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3
February 19, 2022
Everything is fine a normal bank branch
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December 1, 2021
Convenient branch, 3 ATMs 24/7, there are queues.
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November 4, 2021
Good staff, excellent service.
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August 27, 2021
It's a disgusting place, the queues are constant, the ticket offices are constantly closing, a lot of wasted time
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1
May 27, 2021
Convenient, because it is close to the metro. Beautiful inside.
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1
November 17, 2019
There are often not enough staff, you have to wait a lot for your turn. But in general everything is fine, comfortable sofas and the phone can be charged if necessary)
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5
February 16, 2022
It's a wonderful place. They solve all the issues.
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April 23, 2022
There are often a lot of people, but Alfa Bank likes it that way
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March 7, 2021
After 6, it's better not to stick your nose in there. The queue never ends, you sit there forever, and if there are still things to do, it's better to cancel right away😅
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1
July 7, 2021
Convenient location, excellent service
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December 31, 2021
If you go to the cashier or to the specialists, then you need to set up what to wait for
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October 25, 2021
Fast, convenient, polite. Thanks
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September 16, 2022
The eternal queue. Waiting for an hour
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November 18, 2019
There is a constant long queue. The waiting time is from 30 minutes to an hour. Very long service and not always qualified, sometimes you have to wait for another specialist, because the previous one is not able to do something.
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5
August 21, 2022
Very nice staff
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December 13, 2021
There is always a queue at the ticket office. There are a lot of people in the bank premises.
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October 26, 2021
Terrible cash register service. Two cash desks work by pushing those who had previously been to a specialist without queuing, which makes the waiting time long.
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1
April 3, 2021
Fast service. Convenient location.
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April 25, 2022
The bank is like a bank! Polite staff!
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April 24, 2022
Good service, 24/7 access
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September 3, 2022
Super! Well done!
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January 21, 2022
The service leaves much to be desired.
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May 23, 2022
Not really slow service
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October 15, 2021
There is a queue at the ATM, but there is almost no cash in it and it is morning time
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July 16, 2021
Everything is well and politely explained, great staff!
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