Almaty International Airport
12676 reviews
July 13
Worst service ever I have experienced! I asked three staff if the items I was carrying allowed to be taken in a hand luggage, all three confirmed. But at the end the customs officer told me to either leave my item at the airport, so next time when I arrive I can get it (so silly, how I would ever know if I come back to Almaty), or dispose it there at the airport. I requested if it was written and confirmed anywhere, and published so that passengers could see and not to carry such item in a hand luggage. They said it is their internal rule.
At the end, they made me to pay for extra luggage and then submitted it for a baggage carry.
The employees were very rude, except the one in the customs office. Very disappointed!!!
May 21
Very small airport. New wings expecting opening soon this year. Nothing much to shop n walk around as soon as uve passed tru the immigration into Departure Ball and Boarding gate. Packed with passengers sitting n standing in this small square area. It has a nice alpine view at the tarmac no doubt. That's only plus point to add.
2
June 6
Very small airport with a poor duty free. In case you want to buy some souvenirs and sweets for your family, please do it in the city. Because no variety there. Gate is not clear (very few). But not far from the city, so easy to get there.
February 26
We all wait for the new terminal which is promised mid 2024 .. the construction time made our life in & out of the city even more miserable.
Poorly planned, poorly equipped, lots of things miss logic. At least border control got some line tapes to shape a que.
Smoking in restrooms and business linge international departures are more fit for Qazaqstan in 1992 than today.
Not enough buses and staircases for boarding/offboarding planes. Roads that buses drive sometimes miss pavement.
Again, you can withstand all that to visit a beautiful city of Almaty and we are looking forward to new terminal soon.
April 23
Busy, crowded , small and uncomfortable airport. I think south capital deserves a better airport! Long ques on check ins. Good news: not far away for the city.
October 4
Finally after reconstruction, much better. Love it
1
June 29
New terminal is nice and spacious.
November 8
Airport is small but convenient ✅
October 2
small but comfortable airport
1
July 16
I like people and police in this airport they help me when i visit Almaty thank you!
3
September 5
Duty free, over price,
2
3
July 24
It’s almost impossible to get in and out of the airport; it’s easier to walk
April 25
Good and well organized but a little smaller than usual.
1
1
May 12
Not too busy, so everything goes quick
3
October 3, 2023
Terrible services
WiFi does not work
Departure lounge is too small
Often delays
No facilities
God thanks there place for smoking
Duty free prices are high
3
October 26
Traffic. Not good
1
September 19
Too much traffic
November 2
Good experience
October 21
Getting better.
1
1
September 12, 2023
Local departure area looks like preservation area for prisoners. Too many people are sitting or standing there at the same place.
3
2
June 24
We were stuck at border control for an hour
3
3
March 7
wow cool airport , for real
3
2
November 12, 2023
Need to improve airport like grand park
3
February 25
Its quite old and small, there is no places to entertain if you have long transit
3
2
December 19, 2023
Too many people, and bad service
3
October 10, 2023
Too much traffic, chaotic pick-up and drop-off
4
3
March 13
A little bit small airport. Some staff was rude, but overall experience was good.
April 21
Waiting new terminal 😅
June 8
Flights are always on time!!!
January 25
Small but classy airport
4
1
November 15, 2023
Lovely airport...this was our first trip to almaty and the experience has been amazing
1
1
August 7, 2023
Well it's not organized. A very messy Airport.
3
October 23, 2023
it is too small for Almaty traffic
1
March 31
Great experience.
October 11, 2023
Old looks like a railway station
3
1
February 5, 2023
I couldn't believe that it was so inconvenient! There was only one rest room and it was closed . Cafes have limited places to sit ....
3
October 21, 2023
Small airport but efficient
3
1
August 1, 2023
International aiport but too small
4
April 3
Nothing great
1
December 5, 2023
For practicing Muslims, there is a prayer room in the departure area.
3
April 13, 2023
Always traffic jams
Don't trust taxi drivers
3
November 19, 2023
Regular airport. Service is terrible sometimes, bur generaly tolerable.
4
November 19, 2023
Clean and warm airport
3
March 5, 2023
Almaty deserves new airport. This one is soo messy !
4
October 29, 2023
Overfilled with cars
4
February 13, 2023
Parking problem.Missing infrastructure,small.
3
September 11, 2023
Very poor facility , look like vegetable market. Third class airport
3
3
April 21
Great
July 31, 2023
Too small, cramped
1
October 22, 2023
Need to recover!
2