There are a lot of complaints about the efficiency of the work. The product receipt was issued for 15 minutes, although it was announced in advance, the service needs to be improved!

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Снежана Федорова

Level 3 Local Expert

I do not advise you to connect AMD and Ozon delivery points on Kolesnikova 15 with this store. 1) I don't give my name or badge to employees without identification marks. 2) I don't know who employs them, but I advise them to test their knowledge of the Russian language. There was a person with extended eyelashes. The refund was approved by Ozone. This person refused to accept it, referring to the fact that the bOts approve of it, I only realized from the third time that she meant bots. 3)This person does not know which organization she works for, as I asked for a book of complaints and suggestions. She said they didn't have one. They asked where she was and spread their hands. When calling her friend, she also said that they had no books and she might not know where she was. It was only when I went to the information wall that I found a piece of paper where it was clearly stated in black and white that the book was located at that address. And I gave her this leaflet for review. I had to spend 2 days to return the product. I advise organizations to think about who they hire, to conduct training on which documents and where they are located, where they need to be addressed, and to conduct testing for knowledge of the main points of communication and knowledge of the basic words used in the work.

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Иван

Level 3 Local Expert

I don't recommend it to anyone!! I wanted to buy a construction vacuum cleaner, but in the end I ordered it from another store. Incorrect information on the website (there is a promotion, but in fact it is not, a deception). They can't bring bulky goods to the pick-up point. Some problems, I just wasted my time, I don't recommend it

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