I ordered a blender on 13.02. I checked it for serviceability at the point itself, but I didn't check all the elements for my mistake. I didn't think there could be a broken bowl in the whole box. Upon arrival home, I found that it was broken. I called, they told me that the warranty department is not working, write an appeal on the website, which I did. I have attached a photo. 16.02 they contacted me and said they couldn't help me with anything. We watched the cameras, opened the box and signed that I have no complaints. For them, the fact of which elements were examined is not important, but the very fact of opening the box. And the girl at the checkpoint announced that I was signing up for the receipt, but as it turned out, I also refused the claims. This is my first time ordering from them. And I understand that it's the last one. Solutions to issues 0. Alas

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Михаил Аржаник

Level 6 Local Expert

We were very disappointed with the delivery organization. It's probably a matter of choosing a contractor, but I'll point out that if you need delivery further than 100 km from Minsk, then I would advise you to choose another company. There was an order in Verkhneudinsky district, before delivery, I clarified if there were any problems with delivery there, since the order was for a gift, they assured me everything would be on time, as a result, there were 4 postponements of delivery and they always assured me that now we will definitely deliver, just be at home from 9-23 on the specified day. The day was adjusted to them, they called on the day of delivery and postponed it for another week. It is also impossible to reach the delivery office.

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Евгений Е.

Level 3 Local Expert

We purchased a crown for the TV, when we examined the house and the declared 60-degree turns, it did not fit us on our diagonal, the packaging, fasteners, and the crown itself were packed and the integrity was not violated, upon returning the goods, we were told that there were not enough fasteners (although the packaging with them was hermetically sealed), the employee fundamentally sought out and looked for the smallest scratches that would not accept the product, although we have every right to do so. Be careful when shopping in this store.

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132 reviews