I wanted to order 2 mattresses for my parents at a good discount (like), with delivery, it turned out to be very uncomfortable... at first I tried from the website, there is no delivery. Then call this store, there is no delivery of your own, even a paid one, they offered a third-party carrier, OK, it looks like I want to pay for everything at once via the Internet with a card or EPIP, it turns out that it is impossible, you need to go to the place, pay for mattresses, then pay separately to the carrier on the spot for delivery, that is, you will not get a surprise, you need to go to your parents And this is 25 km ... I called the carrier, discussed the price, asked for payment over the Internet, they did not want to, only cash.
I offered to leave money for the carrier when I arrive to pay for the order in the store, they said it was impossible...
I spat and decided to overpay and order the same for the 21st century
I went to the website, found the same mattresses, delivery to regional centers for free, to my parents 25 km from the Best 12 rubles with a skid into the house!!!! ))) (the carriers who were offered in ami requested 70 rubles with a skid), all this took me 12 minutes to watch a movie in full relaxation)
and most importantly, I found a promo code for the 21st century on the Internet, and taking into account it, the entire order came out to me 30 rubles more expensive than ami's, but 40 rubles cheaper, taking into account the price of the carrier from ami!!!!!
THE SERVICE IS ZERO!!! from the word at all!!!
guys, give my feedback to your marketers and the director of development, let him go to study with the leadership of the 21st century!
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1
Татьяна Васьковская
Level 5 Local Expert
December 14, 2023
I haven't visited for several years, and then suddenly the other day I came in and was pleasantly surprised by the changes in the interior of the store. And the better side. It became spacious, the view was better, it seemed brighter. I even bought some household goods, looked at the curtains. I liked the service: very nice young ladies helped me quickly find the one I was interested in. Thank you.
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Ирина Печалина
Level 12 Local Expert
January 24
I liked the store.Pleasant, courteous staff.It is located a little far from the bus stop, but if there is no personal car, delivery can be ordered at the store.It's quite convenient