The CC operator lacks basic knowledge of reconciliation of totals. Case: We ran out of paper in the pax device right at the time of printing the reconciliation of the results. The cartridge has been replaced, but clicking "last reconciliation of totals" prints not today's, but yesterday's reconciliation. The problem is, I can't close the checkout shift. Because you need to compare the data with Iiko and the data with pax. The operator's response is simply for a million dollars: - they sent it beautifully in three letters - "since you did not buy our device through us, then let those from whom you bought mess with you. And in general, Uzcard and we are different companies." The operator didn't even ask for the INN! At first, he switched off and apparently became interested in his colleagues. They taught you to say instead of "we don't know anything" - unfortunately, anyone can help you except us, and you're not our clients (you didn't take it through us after all!). We'll have to purchase a terminal from another fintech company, where CC can advise on "reconciliation of results", Karl! 😐🔫

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Arca Group

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