Astra
292 reviews
May 17, 2023
A very decent hotel. Friendly and attentive staff. Decent breakfasts and, if desired, food for the whole day. Micro problems with the renovation of the room. There are no other questions or comments.
See original · Русский
March 14, 2023
1. The room has recently been painted, the walls stink of paint. That is, either breathe paint or freeze with the window open.
2. Air conditioning is available, but does not work
3. The TV is available, but it hangs only for the sake of beauty, it does not work
4. Instead of water, a glass for the cooler, a trifle, but unpleasant
5. The blanket is summer, it only freezes under it
6. pillows are like cotton
wool, I change the hotel, there is nothing to do for more than one night
See original · Русский
1
May 13, 2024
A wonderful hotel with a good location and spacious rooms
See original · Русский
3
November 5, 2023
Corresponds to the price-quality. In general, it's fine. Clean linen, slippers, toothbrush, gel are available. At an early departure, at the request of the manager, in the morning they gave a lunch box with them
See original · Русский
1
January 9
A good hotel for your money
See original · Русский
1
January 25, 2023
I'm not going to set foot in this lame hotel anymore. The second time, despite the preliminary confirmation of the reservation, upon check-in, having made a negligible effort, we were told that our reservation was not there. Thank God there was a standard room available instead of the ordered junior suite. When checking into the room, it turned out that there was no toilet paper, the faucet in the sink was loose, etc., etc. The ironing room is one on the 6th floor, there were 3 boards, but 1 iron, which barely warms.
See original · Русский
1
December 13, 2023
Clean, civilized, delicious breakfasts, but when it's -20 outside, the rooms are cool about 20g
See original · Русский
October 18, 2023
One of the advantages is the responsive staff.
Of the minuses - the restaurant only works until 22.00; at a late check-in, I remained hungry ☹️
See original · Русский
November 30, 2023
The hotel is very bad, the TV does not really work, the breakfast is poor, the necessary documents were not issued on time. I will never stop at it again and I do not advise others
See original · Русский
June 18, 2023
The hotel is average. If you stop for a short time, it's fine. The room is very small. The breakfast included in the price is relatively not bad, but there is no variety.
See original · Русский
September 3, 2022
The food was eaten only in the morning, it is a buffet with a sufficient assortment.The rooms are quite clean, there is one minus of the bath, it has a transparent door.The location is very good, a couple of meters from the Almaty-2 train station.The staff is kind and polite.
See original · Русский
1
May 13
This hotel is quiet, clean and very nice . Excellent and convenient options
See original · العربية
February 13, 2023
The worst hotel. Not three stars, but minus five.
The staff is not polite, the dorm-level "suite": dirty walls, broken tiles in the bathroom, a disgusting musty smell in the bathroom, broken furniture, the safe in the room does not work, the air conditioner does not work, someone burned the door in the room, burned, terrible. The view from the window to the roof loft! I would never recommend this disgusting place to anyone.
See original · Русский
3
6
February 24, 2023
A normal hotel, for the station area. Clean, decent, the price tag matches. There is a luggage storage, you can drop off your luggage if you are in transit in the city.
See original · Русский
2
July 11, 2024
It corresponds to its 3 stars and the price. Often, carefully.
See original · Русский
April 15, 2024
The rooms are good, compared to others in the city - very good. Breakfast didn't come in.
See original · Русский
December 13, 2023
Not a bad hotel. It is quite on its 3 stars. The breakfast is quite varied.
See original · Русский
March 16, 2023
A good hotel, courteous staff, delicious breakfasts, cleanliness and order. Peace and quiet. I would like to come again. I recommend it to everyone.
See original · Русский
1
1
September 1, 2023
It's too bad that there is no kettle in the rooms to boil water for tea. And at least a small refrigerator. And it would be better if the payment was accepted in any currency
See original · Русский
3
January 23, 2024
The hotel is very cozy. The staff performs their work efficiently.
See original · Русский
January 10, 2023
You can stay in a hotel only in a desperate situation. Everything is very old - mattresses, bed linen, and towels, nothing has been updated since the opening. Breakfast is included in the price, but I don't want to remember the "skill" of the cook. The goodwill of the staff does not save the situation.
See original · Русский
1
1
December 12, 2023
I stopped by to sleep before the train for literally 4-5 hours, lived on the 6th floor - it was very noisy, employees were walking back and forth, knocking on doors
See original · Русский
September 21, 2023
It is located next to the train station, which is very convenient. Delicious cuisine. I recommend
See original · Русский
1
1
February 14, 2024
Scammers, charged a double payment, and refused to return , I do not recommend it, the hotel manager refused to solve the problem
See original · Русский
1
June 9, 2023
This is a failure!!! I've been living here for the sixth day, it's +40 on the street and the condo doesn't work. They fix it for a week and can't do it ((( there's a shower stall in the room and they don't change it. During all this time, they have never changed their underwear. Therefore, such a thing (((
See original · Русский
November 21, 2022
Atas. The window did not close, it was closed twice with joint efforts, but it was not completely fixed. The shower is leaking, the remote control from the air conditioner is in some kind of amn, the heating conditioner does not work, the cleaning is generally ridiculous, at some point I was left with three towels for my feet and one for my face (bath towels 0). In the cafe, tables are littered with dirty dishes, employees are standing chatting. No clean cups or spoons...
See original · Русский
1
October 25, 2024
It's not a bad hotel, but there are nuances...
See original · Русский
December 22, 2023
We lost the receipt, we were not given it when we left, we promised to send it on WhatsApp, but we did not send it. It was necessary for accounting documents.
See original · Русский
December 10, 2022
They placed us at the time we arrived , despite the fact that it was morning, the staff was friendly , they showed us our room , told us where the exchanger was closest and where the best restorants in the city were,
See original · Русский
July 28, 2023
Excellent breakfasts, of course it's hard to sleep in the morning, it can be noisy. Overall a good hotel
See original · Русский
May 27, 2024
We check in all the partners who arrive. It is convenient near the office.
See original · Русский
October 27, 2023
Well, an ordinary hotel, a very convenient location, everything else is very strained.
See original · Русский
1
March 7, 2023
There was Wi-Fi in this hotel, the TV is clean, cozy, quiet in the room everything was great, you did well
See original · Русский
1
1
March 26, 2024
Very convenient location, great breakfast
See original · Русский
1
May 14
The reception was not good.
See original · Қазақша
1
June 17, 2022
In short and clearly, this is the economy of the economy. They will provide an overnight stay, some kind of breakfast and that's it. It is not necessary to count on a smile and extreme politeness of the staff. In some places, the hotel, thanks to the guests, resembles a brothel. You can run into drinking guests. Audibility is also present. The breakfast is an ordinary buffet. But in the restaurant, the steak was surprisingly good.
See original · Русский
March 2
Nice hotel
See original · Русский
September 20, 2023
Disgusting cleaning. They even forgot to close my room after cleaning. Shabby weather-beaten breakfasts. Paid coffee for breakfast. I do not recommend it!
See original · Русский
1
August 8, 2022
The reception staff is cool, cute, smiling, friendly. A C-minus room (clean is the only plus), uncomfortable, empty, bare floors, a hose runs at the joints in the shower, all doors with unregulated locks (hardly open, creak).
See original · Русский
2
March 7, 2023
A very good hotel, I stayed here for a few days. The service is good, the staff is friendly, the breakfasts are standard. Convenient interchange at the building.
See original · Русский
1
February 21, 2022
They served us for a long time and were probably very unhappy with us , when a cockroach attacked me during the elevator , he did not have time to trample it down . The room was cold and the sound insulation was poor. The food is just terrible, guys, I understand everything, but how can you spoil a dish like that , I ordered two dishes with meat in the end, the meat was exactly two pieces each and the rest was stupidly filled with soy sauce and bell pepper was scattered while it was raw. Although everything was written that a grill was being made . In short, I do not recommend their restaurant prices are a nightmare.
See original · Русский
2
1
July 1, 2024
Polite staff, delicious breakfasts
See original · Русский
3
September 18, 2024
It is quite suitable for a business trip
See original · Русский
May 14
I didn't like it
See original · Русский
October 18, 2023
I often host company guests here. Not luxury, but everyone likes the price and quality.
See original · Русский
2
October 18, 2021
I liked the staff service, the rooms are clean and tidy. The girls at the reception are very polite. I liked that the breakfasts are free, it's very convenient when you rush to work early in the morning!
See original · Русский
1
1
December 20, 2023
The price-quality ratio is perfect. I recommend.
See original · Русский
1
1
August 22, 2022
We stayed at the hotel for 5 days, in principle everything is fine, but we had to ask for cleaning 3 times to do it, and then the crumbs both lay and lay! The ice sheets were taken away, and until they asked again, they didn't even deign to bring them ... tighten the cleaning service!
See original · Русский
1
December 18, 2023
There is no refrigerator and microwave in the room, the smell of sewage all over the floor, no bathrobe
See original · Русский
1
1
December 24, 2022
Comrades, not bad. 16-17 thousand tenge and you can spend the night without frills, you will not stay hungry, breakfast from yesterday's products will fill your stomach.
See original · Русский