They came to repair the fastener in the chain, the craftsmen rudely communicated, instead of giving an answer in a couple of seconds, they made them wait 15 minutes, the final price included services that were not asked for and justified it like this: "well, I can't give you the product without performing these services and paying for them." The plaintive book is in terrible condition, it feels like it is being used in an emergency, for example, when there is no toilet paper.

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Дарья Сидоренко

Level 5 Local Expert

A master of his craft! I contacted the master on the issue of reducing the size of a white gold ring using rhodium plating. Before completing the order, he suggested exactly what size I needed, and gave me fitting rings of various sizes. I ordered rhodium (it only took a couple of days to wait and I was in no hurry), reduced the ring by a size so that the place of adhesion was completely invisible. This job took only 40 minutes.

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Татьяна

Level 10 Local Expert

It's a disgusting attitude. I used to order and repair jewelry only here. Today, 04/06/2026, the shop - workshop's working hours are 9:00-19:00, I went in at 9:20, there are no storefronts at all. An employee (a lady of advanced retirement age) is sitting at the workplace (in the window), I asked about the finished products, the answer was that there were no finished products anymore, everything went to the National store, I went to the workshop, I had to either exchange my wedding ring for a larger size or roll it out, the master said that it would not be beautiful and crooked, I asked, and if it was melted down, he replied that I had to go back to the window, I went to the window and lo and behold, finished gold products appeared in the window, the lady saw me and said that until she arranged everything, she would not work with me. I waited. I saw an engagement ring of the right size for me, cost 293 rubles, weight 2.13, in exchange for my gold, they weighed my ring 2.37, I asked, and they take milligrams of my gold into account, they answered no. Then I asked how much it costs to melt my ring a size larger - the cost is 293 rubles. A period of a month or more. I decided to think about it until the evening, because I still have to pick up the car at the service station nearby, the lady replied that orders would be accepted until 18:30 at the latest. I'm sorry, but some operations are done faster, so she'll take me 20-30 minutes? With this attitude, you should stay at home in retirement, and not spoil the reputation of the workshop and the mood of people. I do not recommend contacting!

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46 reviews