Three years ago, I would have put 5.
A year ago, 4.
The master at the reception is polite and attentive, but the locksmiths are completely arrogant: it looks like the tail is wagging the dog. They are repaired carelessly, as a result, the problem returns after a week, or as a result of the "repair", concomitant ones arise. And this is not just one case, but, alas, it is already a system.
I went there regularly. Now I've forgotten.