Listen) I've been using Kaspi for so many years. But one day at lunch, Kaspi paid off with a high-ranking BCC employee. And he opened my eyes)) He said, "Why Kaspi? Look at how much you've spent in a year. And now look at how much money you would get back in the form of 4% of all purchases." After that, I got upset) now all calculations are via BCC. BCC is not the same bank CenterCredit used to be!! Well done, there's just nothing to say.
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Tims A
Level 18 Local Expert
August 1, 2024
They serve you faster than in other banks! There are many convenient innovations. Well done. The only drawback is that there is no parking. There is no Pachti.
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Сергей _____
Level 2 Local Expert
October 14, 2024
There is one banker for all microdistricts, in the Moscow shopping mall, and that's like a mammoth.He wants to work, he wants to rest. Lives his life ....
Out of 10 times, 2 times will respond, civilization!!!
Or he 'll look down .
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Twa9937
Level 3 Local Expert
October 1, 2024
The bank has a mobile application every other time. Breakdowns are standard once a week, they are eliminated for days. The bank frankly saves money on normal IT specialists. As a result, there is simply no access to your connections. An unsafe bank with a level of service a la the 90s
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Василий Смирнов
Level 9 Local Expert
October 6, 2024
A large product line, new services are constantly appearing. A good application. Stable Bank
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Александр Евсюков
Level 12 Local Expert
September 19, 2024
Very long customer service, managers are constantly talking on the phone, you have to wait until the conversation ends and then again.
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Александр Мыслицкий
Level 4 Local Expert
December 20, 2024
A good bank. The office is running slowly. Huge disadvantages for managers. Advantages of the administration, they try their best for clients.
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Александр Стадинчук
Level 6 Local Expert
December 6, 2023
I highly recommend not working with these Banks to legal entities if your activity is related to currency Contracts. Referring to the policy of the Bank
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I do not recommend working with this Bank to legal entities if your activity is related to currency Contracts. Referring to the Bank's Policy, they keep funds coming to you on their transit accounts, and then they simply refuse to credit them. We have to return money to Customers and transfer contracts to another servicing Bank. No explanation is provided about this.
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Алексей
Level 10 Local Expert
January 7, 2024
The bank is modern and fashionable.
But for Legal entities, a facap happened.
If the accountant works on the old version of the site, and the director has a new version, then ready payments are not visible in the new version.
You need to go to the old version.... And make payments from there. It's very inconvenient.
But everything works in the app.
It's all weird. But ok. You can put up with it.
Thanks to the staff for their help in several situations.
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Николай
Level 16 Local Expert
April 7, 2024
BCC and that says it all, an excellent bank. There is a large parking lot around, but stupid parking payment machines, an outdated automation system with paper coupons.
There is something to eat at the entrance, a great choice of Cake rolls.
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Альфия И.
Level 2 Local Expert
June 2, 2023
I really liked the service. I visited the branches in Ramstore and Zhibek Zholy several times. Very professional and friendly service. The Ramstore branch liked Zhansai's manager. Also, a young man, most likely a senior manager, always comes into the hall and asks in the queue what question they came up with. It will always help and, if possible, speed up the service. I recommend this branch.
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Ерлан Альжанов
Level 6 Local Expert
August 10, 2024
The service is super! Thanks to Asemgul Serikovna for her professionalism
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Andrei Luzin
Level 23 Local Expert
October 3, 2024
A good bank branch, responsive staff, helped to sort out problems
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Вадим Григоренко
Level 8 Local Expert
December 19, 2023
Nice office. Excellent service. Everything is very fast and to the point.
Keep it up. Think about office work in the morning on Saturday, it will be very convenient.
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Михаил
Level 5 Local Expert
October 4, 2024
Very professional and polite staff. I recommend.
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Иван Иванов
Level 16 Local Expert
October 26, 2023
The best bank for non-residents of KZ, in terms of payment cards and service.
The office itself is quite small for a central representative office, but all actions are professional and to the point.
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Маделла
Level 2 Local Expert
July 4, 2023
We'll switch to another bank.
We have faced problems before: slow support, ignoring questions, not solving problems, blocking accounts due to technical problems.
Today we were contacted about the fact that the premium card was stuck in an ATM, and we applied for a reissue. As a result, we were not warned that the card would be blocked, moreover, not only the card would be blocked, but also the account! No one warned that it was better to transfer money to another card. Left without money! Support refused to solve the problem:(
We caused a lot of problems! Ruined the day, it's a shame!
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furianec1488
Level 11 Local Expert
April 1, 2024
Cashiers work at a height. Super service at the checkout. They can explain it quickly, clearly and if necessary.
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Leonid Shlyakhturov
Level 11 Local Expert
December 28, 2023
I highly recommend it, everything is on the level: service, conditions and a comfortable application. All my friends and colleagues are already there. This is a level. This is a success!
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Евгений Дудко
Level 8 Local Expert
March 2, 2024
There are few operators, at best half of the windows work. Even despite the low congestion of the office, you can safely spend half an hour in the queue.
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Татьяна
Level 9 Local Expert
November 7, 2024
a terrible bank has become in service, both for business clients and for private ones
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Татьяна Руденко
Level 5 Local Expert
September 14, 2023
We faced a problem as soon as we entered the department. It is a large room, but only one manager works. We have been sitting for more than 20 minutes, the queue has not moved for a single customer. The bank is 50 minutes away from closing, there are 3 more people before us. It is unknown whether the issue will be resolved.
If possible, choose another bank. Don't set foot here!
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Сергей
Level 10 Local Expert
October 18, 2024
The best bank in Kazakhstan and the best personal managers )
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Джура Худайбердиев
Level 8 Local Expert
June 12, 2024
My favorite Bank! This Bank can be trusted because its owners are real, pure bankers. They grew out of Soviet times. We built our Bank brick by brick, and we have not let anyone down over the years. The Bank's shareholders are very decent and honest people. Great respect to them!
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Юрий Беккер
Level 17 Local Expert
March 11, 2024
Having been serviced at this bank since the 90s , I started back in the old building on Kirov Street , there was an old two - storey building 👌
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Nursultan A.
Level 5 Local Expert
September 22, 2024
Great coffee for Jusan employees
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Виолетта
Level 16 Local Expert
September 17, 2022
High quality of service!
An account is opened for non-residents in 1 hour.
Zhansai's manager served her in the best possible way. A pretty and very pleasant girl.
I thank the bank for the high service. Friendly attitude towards foreigners. This is the best choice for today.
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светлана сверчкова
Level 15 Local Expert
January 27, 2023
Everything is fine, fast service, responsive staff, calm atmosphere, not enough coffee.But in general, everything is great.
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Николай Шрамков
Level 9 Local Expert
January 23, 2022
The bank's head office.This is where the professionals in their field work.When times were difficult for Almaty, the employees of this branch served the bank's clients with a sense of high professional duty.All orders were completed on time and in full volume.I would especially like to note the hard work and sensitive attitude to people of the employee of this department, director of the 38th branch Daukenova Aizhan Amangeldievna.It is she who promptly and quickly solves all issues on the ground.It will help even when there is no money in the branch, she will find it in other branches, arrange with the directors and you will be served in full.These are the people who should work at the Centercredit bank.How many times has she given a helping shoulder and always helped people.Thank you, thank you and thank her again
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Oleg Vinogradov
Level 15 Local Expert
December 3, 2023
A good bank, I recommend it. The central office is happy to help. Polite staff.
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Alexey Ivaschenko
Level 14 Local Expert
January 16, 2024
The best bank branch in Almaty . The trouble is that it is almost the only place where you can withdraw currency from an ATM
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Тимур Баязитов
Level 2 Local Expert
March 21, 2023
We're going on vacation in a week. I had to dig for some time, but simplified this process through the contribution "my goal". The joke is that 10% of the receipts on the card went into a deposit for 3 months and the amount gradually accumulated itself, and yesterday 3 months ended and tickets accumulated with me and I took tickets for the whole family. It is very convenient.
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Влад Завалишин
Level 4 Local Expert
October 24, 2024
Everything is clear and organized
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Жаслан Абилов
Level 3 Local Expert
January 9, 2023
I wish there was such a service in the city of Kokshetau. Calls are not answered, the windows work chaotically and alternately, which forms large queues. The attitude towards customers is passive. We collect a collective letter at work to transfer the salary card to another bank. I don't know how it is in other cities, but I don't want to take risks and I will withdraw assets.
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Николай Головченко
Level 21 Local Expert
May 17, 2023
Everything is set perfectly, the level is in everything. I liked the room and the staff very much. There are a lot of people but there is no queue.
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Robert
Level 10 Local Expert
October 28, 2022
One of the few banks in Kazakhstan that opens cards to Russians and services MIR cards in its ATMs.
I made myself a #card card in tenge and #bccpay in dollars. The staff is friendly, they all prompt and help you set up a mobile bank.
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Берик Дусмаилов
Level 2 Local Expert
February 21, 2023
I opened a deposit. I arrived at this department on a weekday afternoon. There are few people, the managers are not loaded. I calmly studied everything, asked all the questions and received full information. A couple of days later, I arrived and opened it with them.
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timur
Level 6 Local Expert
July 5, 2023
How the sole proprietor opened an account a couple of years ago. No complaints and an additional plus in a profitable and convenient currency exchange. For a note to those who need
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Рамазан Касымов
Level 11 Local Expert
August 14, 2023
I waited for half an hour, served only one table, and solved my question, called the call center, with such a bank, make the service staff sick
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rks55
Level 17 Local Expert
July 18, 2023
Miraculously, I found a vip manager, who turned out to be the most adequate employee from all the branches of Almaty and Astana
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Эльдар Кошумбеков
Level 2 Local Expert
February 19, 2023
A good bank. All questions can be resolved by phone or via chat, the support works intelligently. I made the deposit at the Al-Farabi branch, everything is fine too.
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Владимир Джулаев
Level 2 Local Expert
April 1, 2023
I use a branch and a terminal near the house from time to time, everything works well so that I don't see it working.
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Дмитрий Анжилов
Level 6 Local Expert
November 29, 2024
A very good bank
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Tunepad Tulip
Level 10 Local Expert
January 2, 2024
Cool, fast service. Polite managers
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Александр
Level 8 Local Expert
December 20, 2024
The process of closing accounts takes longer than opening... and it costs 6000 Tenge!
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Елена Аншукова
Level 2 Local Expert
March 1, 2023
My daughter got a junior card. We teach her modern financial literacy. The cards themselves are also in this bank, so it was logical for the child to have them right there.
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Аида Абдрахманова
Level 2 Local Expert
October 3, 2024
A terrible bank . Service 0
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Энже Матвеева
Level 2 Local Expert
April 6, 2023
I calculated the mortgage and filled out an application right on the website. The conditions are suitable for me. I think that now, when everything is clear, it's time to get your own place.
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Natalya Kazantseva
Level 7 Local Expert
September 5, 2023
They refused to change the currency using a Russian passport, demanded a foreign passport! Why on earth?! We have a Customs Union!
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Mukush Person
Level 15 Local Expert
July 20, 2022
As far as I understand, this is the head office of the bank. The building is very beautiful. The attitude towards Russians is very loyal. They open accounts without any problems. They promised to open it in two days, as a result, in the evening of the same day they already called and said that the card was ready.