beeline
191 review
September 17, 2022
They serve you quickly. They solve issues promptly. The staff is qualified.
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3
November 6, 2022
The staff is polite, but I would like them to be more attentive and proactive, so as not to go for the 2nd time.
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2
April 16, 2024
Very poor service
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February 3, 2022
We tried to get there twice and it never worked, it's very difficult to get through to the call center and find out which offices are working, you need to wait on the line for 20 minutes, Beeline throws its advertising endlessly, and you probably don't have the mind to write which offices are working.
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4
November 6, 2022
Good staff, but the equipment in the office was not working properly that day, we had to postpone solving the problem.
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3
1
August 24, 2021
All rules are followed during quarantine. The managers did well to answer clearly and helped me solve a small problem with the SIM card. Everything is great, but the tariffs are very expensive
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3
September 4, 2021
My opinion is that beeline itself is a good place, the service is excellent, they will help you, they will tell you, the staff is friendly.
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3
December 22, 2021
Very slow service, I sat for two hours to the manager, while there were about 10 customers, when asked to call the senior, they said he was not there and no one could help me, like that's all here. Before that, I came there was the same thing
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4
December 8, 2022
They did not really specify the details of the tariff when purchasing a SIM card. As a result, I had to call the operator and clarify everything.
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April 4, 2024
Rude, customers are not respected
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March 26, 2024
Connected to Beeline without any problems
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January 15, 2023
The staff is very competent and friendly. One minus, queues.
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October 22, 2022
IIN issuance center for non-residents. Really fast despite the huge queues.
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December 31, 2022
The service is so-so, the call center says one thing at the very point of the other, you need to work on the service
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3
September 9, 2023
Good office and fast staff
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1
May 25, 2021
Responsive staff, advise on communication services without any problems. Somehow the phone sat down, was nearby, went to recharge, they were happy to help. Well done, I praise you!
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3
August 2, 2023
A good salon. Attentive managers
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May 12, 2023
I liked everything! It's a great place.
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1
February 25, 2023
Normal service center. They cope with their tasks. I didn't notice the rude attitude
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November 4, 2023
Very long service.
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January 19, 2024
High-quality service
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August 16, 2020
Beeline is the best connection for me. the only inconvenience is if the SIM card is moved to another device (for example, if you purchased a new gadget in case the old one broke), you will need to register in the bee center. It's not a problem for me. by purchasing a visa or master beeline card, you can cash out money from the balance or pay with a beeline card. "Beeline, live on the bright side"
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3
1
August 30, 2024
Cool building, for communication "so-so"
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3
1
September 26, 2023
The most bottomless Internet
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3
May 14, 2023
Clearly, quickly, I recommend
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July 31, 2023
Queue waiting time is fast!!!!
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February 26, 2023
I came by proxy to restore the SIM card , everything was done
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November 18, 2019
The company is finished.
I saw a suggestion to check for the presence of left numbers on my IIN. It turned out that there are already 4 of them. Well, I think I'm going to expose them now. But that was not the case ...
At first, along the path of less resistance, I climbed into the application, guided by the idea that a great application, updated a million times, would solve my question like a spit. But it turned out that you need to contact the Beeline branch directly. To hell with him, he's here. I waited ... 1.5 hours in line and was completely upset when I was told that the numbers could not tell me. I need to write a statement and in 3-5 days they will answer me ...
In general, very quickly and, most importantly, with care for customers, they began to solve my question.
And so, of course, the department is beautiful, modern design, a good cafe and most importantly, for 1.5 hours I did not see a single smile from the staff.
What can we say about the visitors...
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4
February 13, 2024
Good service
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2
October 13, 2020
There is a large flow of customers that employees cannot cope with. After standing in line outside for 20 minutes, I had to wait about 40 minutes inside.
The quality of the consultant's service is at the highest level. I answered all the questions. Thank you.
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1
1
September 26, 2020
Due to quarantine restrictions, I had to wait outside for a long time. It was very hot. Actually, the service itself (purchase and registration of a SIM card) took about 5-10 minutes. But I stood in line for about an hour. The customers who chose the room for a long time and carefully were surprised. What for? For example, I poked at the first one on the list.
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4
July 18, 2020
Unfortunately, Bilain has become worse, it is a problem to get through to the call center, the staff in the office is very weak, unable to solve questions, everything is focused on formal answers. There are no managers in the office, there are no responsible persons to make a decision on a difficult issue. I used to advise this company, after a series of problems to which I received formal answers, I see the company went the wrong way in working with its customers.
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3
April 28, 2024
I came and solved my questions in 5 minutes .
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2
1
April 12, 2024
Service at 0
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1
November 5, 2021
The eternal queue! The service wishes the best! Managers are slow and rude, not all, but 2 girls YES! Unfortunately, I don't remember the names!
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3
January 20, 2021
Excellent service!!! Cleanliness, order, pleasant managers. Everything is according to sanitary conditions! Everything is a 5c plus!!!!
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3
1
June 11, 2023
Very long service
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3
2
May 13, 2021
Awful. With this attitude, Beeline will lose a lot of subscribers. The senatorial regime is not respected. The queue for service is alive. Only 2 employees work. The electronic queue is only for smartphone sales managers, which, by the way, are more numerous. The customer orientation of the company is immediately visible. Consultants and managers contradict each other. As a result, 60 minutes of life are uselessly lost and 100 tenge for paid parking.
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1
August 28, 2023
Respect to the guys!
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August 24, 2022
Calmly and promptly without fuss... 😁
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3
August 12, 2021
Good service. Attention to customers. They helped on the first attempt, it didn't take long to explain. Well done
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3
July 27, 2022
Operators work quickly and efficiently.
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3
February 7, 2022
A normal office! The queue is electronic, they respond quickly. But our issue could not be resolved.
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November 7, 2021
Excellent service. There are many consultants. Everything is clean and cool.
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2
March 4, 2020
I tried to get explanations and help in exchanging the SIM card.There are young people sitting as consultants, and not one of them helped me when applying.They are sent from one to the other.Everyone is doing their own thing.They play on their phones and do not pay attention to visitors.For the first time in my life, I encountered such indifference in Beeline((((And it was in this place.
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3
April 5, 2024
a large beautiful office
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3
1
March 18, 2024
Collected biometrics without permission
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June 26, 2022
Good staff, but a very long queue
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November 25, 2021
It says that they work until 20:00 at 19:15 they said that the working day was over...
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October 13, 2021
I have to sit awfully long waiting for a call from a specialist! Well, the connection is .....me!
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