Simple bank with helpful staff. Okcana was an excellent team member and very kind, she took account of my inability to speak local language and went out of the way to help me and my friends

Илья Каменко

Level 11 Local Expert

Extremely disgusting service. The room inside looks like an abandoned building. The sofas are torn, the walls are crooked, the music is loud, the floors are cracked. I came to the information kiosk to withdraw a sum of money, a 65-year-old woman was standing in front of me, it was clearly not easy for my grandmother to understand the banking system and especially how to use modern money withdrawal technologies correctly. As far as I know, there should be an employee at the bank who helps people like this grandmother complete their tasks as quickly and efficiently as possible, in order to avoid queues and traffic jams, which lead to traffic delays and subsequent delays for bank visitors due to their personal business. I would really like to see this fixed as soon as possible. And this woman is far from an isolated case. Please pay attention to my complaint.

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Валерий Наумов

Level 19 Local Expert

There is an electronic queue. There is always a polite employee who will help you pay through the info kiosk. The disadvantage is that there are few cash registers

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Belarusbank

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