The bank is not bad, but there are a lot of nuances. There is no credit department, as it was a long time ago. At the hour of issuing pensions and paying for utilities, pandemonium begins in a small room. There is an empty enclosed space to the right of the entrance, which could also be used for customer service.

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Ольга

Level 8 Local Expert

It used to be a favorite department, but now it's kind of terrible. Queues are at least 40 minutes long. There are a lot of windows, but 2-3 are working, I noticed more than once - your turn will come, and the cashier is doing other work, while you will be served, you will hang in the window for a few minutes. One evening, I went in to buy lotteries, it seemed like a matter of minutes, I gave the money- I took the tickets, but it wasn't there, I took a ticket (electronic queue), a half-empty compartment (if there were a lot of people I wouldn't have waited), but they didn't hurry to call the window - I waited 20 minutes, the number sounded I got my ticket, went to the checkout, the specialist continues to do something, I wait for another 10 minutes (it's already starting to make me nervous), then they asked me what I wanted, there were no lottery tickets in this window, and the cashier said she would go ask others, went and disappeared - the minutes dragged on like an eternity. The limit of patience is over, but the cashier is still not there. I didn't wait any longer - angry and upset, I just left the bank from scratch, having lost more than 40 minutes of my precious evening time and having received what I came for. Unfortunately, such cases are not isolated.

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Lord

Level 14 Local Expert

Very often, the information kiosk is faulty, It does not work, the bill receiver is overflowing, or it simply knocks out an error when replenishing with cash This is by no means an advertisement. But ATMs and equipment are very outdated, they work slowly and are stupid, money heals in many cases, it is not possible to pay via NFC, in competing banks it has been available for at least five years, it is not possible to put a large bundle of Bills at once, unfortunately the bank has been deteriorating very much lately

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Belarusbank

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