Beltelecom
303 reviews
October 14, 2023
Convenient maintenance system. Attentive and professional operators.
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2
August 15, 2022
We wanted to change the console. After sitting in line, we signed a new contract. It took about 40 minutes, a lot of people. They gave me a zala set-top box with a cord and plug, a wire with HDMI, entered a password in the 14th window, etc.
We arrived home with the equipment, but it does not load. 5 consultations were held on 123. Everyone in the family quarreled, blamed each other and the TV. At 7 p.m. on 123, we were told to wait for the operator (who understands this).
The next day, the master arrived: he replaced the wire with a plug-it was broken (I noticed it and said it for the first time on 123)... It doesn't load...
Ma ter brought his own bag-ours turned out to be just BROKEN, too.
That's who will say what kind of service???
Parents are retired, they do not live in the city center (to put it mildly). Where is the conscience of those who prepare the equipment for delivery?
It is clear that with such would-be workers there will be work for the master on the road (but then supply him with normal consoles)
What's the result: the image is again of poor quality. I don't want to go there anymore. And I really wanted the meeting with Beltelecom not to be a lump in my throat.
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7
February 17
There are always queues, especially in the evening. The administration needs to pay attention to this issue.
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3
September 26, 2023
How can you give your colleagues a bad rating!!!
Further prosperity and grateful customers!!!
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3
2
April 30, 2022
A large and spacious room. There are a lot of specialists and almost no queues. There are many different sculptural compositions near the entrance, there is something to keep the children busy.
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3
10
December 14
Nothing special. An Ordinary Office.
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November 4, 2023
An exemplary enterprise. Top service! They will always help, there are no queues
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1
1
July 7, 2023
Not to say that it's a very cool place. But it has become a very rich assortment of gadgets. A large selection of TVs. Even recently I noticed that electric scooters appeared there
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2
May 21
Friendly staff. All the best and happiness
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3
October 25
The Internet is disgusting.
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2
1
September 27, 2022
Huge queues! Constantly. Out of 13-14 jobs, no more than 3-5 work...Get ready to spend at least 30 minutes in line. 2 stars for the fact that in these difficult conditions of cuts, the staff tries to be polite and competent.
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6
December 8, 2023
A terrible queue, if they leave for lunch, then almost all employees at the same time, take a very long time
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3
1
November 22, 2023
The queues are huge. The Internet, to put it mildly, is not very good, and the price is off the scale. Also, the contract to terminate the whole quest.
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3
1
April 25
Of course, the issues can be solved. But you can get old in the queue.
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3
December 19, 2023
The work is poorly organized. There are 3 specialists working during rush hour. I have to wait in line for an hour
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3
June 12
You will buy everything you need and they will advise you on which tariff to connect to
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December 22, 2022
Sooooooo long! But the service is excellent. The staff is polite - it can withstand any visitor)))))
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3
2
December 7, 2023
Excellent service. They treat each client with kindness.
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3
April 22, 2022
The staff is very nice and polite. They will help you, clarify and explain any issue in an accessible and understandable way. I am very pleased with the work of the staff
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3
9
September 22, 2023
The hourly queues have finally disappeared. A small parking lot. Friendly staff
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3
August 29, 2022
It's a disgusting place! Queue for 2 hours to solve the problem. The specialists do not know the capabilities of the company, I have to explain myself how I need to do it. There are only 2 operators working on Saturday.
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5
2
September 6
Everything is fine.
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1
May 20, 2023
All communication and Internet in one place. Comfortable. Polite staff.
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4
1
April 17
They don't even serve small things for less than one hour!
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3
1
February 15
Pleasant and helpful staff
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1
April 14
it can't be worse, I'll turn off the score 0 for that kind of money
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2
4
September 5
Slow ones
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3
September 13, 2022
The phone was disconnected on September 11, today I went to terminate the contract, they demanded 3.10 rubles from me. What if the phone didn't work and I didn't use it. It's called daylight robbery. And your service is not very good
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6
2
October 3, 2021
Cherkan and I will write a couple of lines. It totally sucks, but T. to have no choice, you have to endure. I put the console in a bag and didn't use it for three years. Occasionally throwing money at it.In 20, trouble came to the house, and in this regard it was necessary to reissue the contract and change the owner. Before that, the Internet and Wi-Fi worked almost without problems, and that's fine. But then they sniffed some kind of clear, offered to change the tariff. Good. The master came., there was only a woman at home, so you can guess how the work was done. Of the three TVs, only one was working, where the set-top box was. The computer didn't work either. I called 123 and prescribed gateways and DNS together.there is no wifi, they say you do it yourself.,according to video memos. I'm looking for these memories, according to the modem model, but everything is completely different. There's a prom connection, ZTE opens. I'm calling again, explaining that they can't find such a modem. They say stay on the line, and they put the phone down, which I understand after about five minutes only, waiting for an answer. I call back again and explain everything in a new way. Then they read to me in white English what to open and where to press, and they say it should work now. But the miracle did not happen, there is no WiFi. No... How to deal with this for people who are generally far from all this, or who do not have a computer and laptop, I do not understand at all....
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20
3
May 23, 2022
Excellent service. The waiting time was 35 minutes, but everything was resolved quickly. The rest of the issues can now be solved online.
Thanks!
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3
4
March 24
Queues ... beyond the limit, especially on Saturday!
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3
February 27, 2023
As always, there are a lot of visitors. But the queue is electronic, so it moves quickly. The service is also normal. The main thing is that they work on Saturday.
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1
3
December 13, 2023
Good company.. But there are long queues.
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3
February 4, 2022
Terrible service, an incompetent employee gave us information when I arrived to hand over the equipment because we moved and did not use it, said everything is fine, you can not hand it over, you may still need it, the debt of 17p came, well, we will pay for nothing)) it was not there , pay 138 rubles . delays in the delivery of equipment 😱 at the same time, not a single call, not a single notification, not that we owe . Tin, and they say how can you confirm that you came ??? So you need to record every invitation to such employees on video? Yes..... you can't confirm anything else)))) For the 21st century , we were a subscriber to Beltelecom at 3 addresses , we remove and return all the equipment without thinking that we would not become a debtor once again . Dear management, pay attention to the work of your employees.....
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12
2
January 7, 2022
Good afternoon!
The broadcast is constantly frozen, like TV shows, like the Internet.
When contacting customer service, the advice is frankly questionable , i.e. it is advised to move either the router closer to the TV , or connect via cable .
And I don't want wires running through my apartment to the TVs.
Tariffs are rising regularly, the quality remains much to be desired.
I will think about changing the company.
I understand what you say is your business.But I still hope that you won't say that and make your service better.
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6
March 15, 2023
The service is fast and cultured, although only 3 specialists worked.
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4
1
November 22, 2021
As of today, 11/21/2021 The result is on the face.
The service has become much better, the service has improved by 100%.
The maintenance of the service center has also improved.
It's a pity that prices are rising for the Internet itself and services.
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4
5
May 24, 2022
Today, on 05/24/2022, I had to visit the Beltelecom office of 12 windows, only three windows are working. Please note that the working time is 10:41. Employees work very slowly.
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6
1
July 26, 2022
Terrible service.
The contract was terminated for a debt of 2.31 rubles. At the same time, they sent a letter only a month later, which indicated that a penalty fee of more than a ruble would be added for each day of delay.
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8
3
November 26, 2022
The Internet sucks for an hour.I will refuse it, there are better operators.For that kind of money, it just sucks.
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4
2
November 12, 2022
A very long service, two hours in line to hand over the equipment is a horror. Can't it be simplified?
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4
1
November 21, 2022
Laying the cable in winter without warning or approval! They ruined the ornamental plants and the flower bed! No way until spring? Or should I come up in the fall? I would just transplant the plants, no question!
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4
2
November 6, 2023
Very few operators, a lot of people, came in on Saturday for questions, 2 women worked and there were well 10 people in the hall. On weekdays, the same thing
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3
August 11, 2022
Products in installments...? It's now, BelTeleCom... I wonder what else the signalers (except svzi) will "take up" to stay "afloat" 😜
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5
2
November 27, 2022
So far, the best provider in Vitebsk, but there is also something to work on in the service sector
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3
1
June 20, 2021
Beltelecom - communication is provided in everything! If you want the Internet, if you want a phone, if you want a TV, you have everything). Beltelecom in Vitebsk - attentive work with clients, both individuals and legal entities, there are always offers for promotions. They will help you with many questions. The staff are polite and careful.
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2
15
September 4
The best!
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1
2
November 17, 2022
Competent specialists, issues are resolved quickly and clearly.
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3
3
November 28, 2022
Inside, they serve customers well for a very long time, although there are a lot of windows, half of them do not work
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2
December 4, 2022
The institution can be compared with a polyclinic in terms of the number of visitors and waiting time..
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4