We quickly signed a contract, but when I came to cancel it, I stayed there for 1.5 hours!
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Виталий Шерепченков
Level 9 Local Expert
March 29, 2020
A state-owned telecommunications services company. Internet, TV, Smart Home. The best price-quality ratio. With the advent of competitors, they begin to pay attention to the quality of services. Among the disadvantages: sometimes there are long queues at the service center.
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Медведь
Level 9 Local Expert
October 11, 2022
Constant long queues. The staff is polite
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Сергей Задума
Level 15 Local Expert
May 6, 2020
Now they receive visitors faster and more politely, have a flexible approach to service and offer attractive discounts
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Ymi Z.
Level 3 Local Expert
August 9, 2020
They put filtering on August 9 on YouTube, VK, and other sites, and now they write dos attacks, as if everyone is so stupid. And no one knows how to block access to sites. The speed of the Internet connection sucks, there are always some problems, then the Internet is turned off at night, and the money is written off.
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Андрей КРАВЧЕНКО.
Level 10 Local Expert
May 2, 2022
Cultural service is good professionals
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Елена Бельницкая
Level 9 Local Expert
August 3, 2021
I have been using the Internet for a long time and I am very satisfied with the service and maintenance.
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Юлия Ковалева
Level 10 Local Expert
December 5, 2020
Nothing has changed in 10 years...the queues are huge... There are 2 specialists out of 13
And in masks, it's generally difficult to expect ...
Everything is very long ...
Elderly and slow-moving personnel..
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Марина Атер
Level 5 Local Expert
December 17, 2021
I lowered my grade because it's been sooo long. A queue of two people, sold an hour and a half😭
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Alyaksander
Level 3 Local Expert
September 4, 2020
It couldn't be worse. Transfer money from one agreement to another for 10 days, according to the new agreement, the mobile application works no earlier than a day later. And the money is withdrawn within a minute and a half. There are no competitors, they do what they want
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DM I
Level 6 Local Expert
January 17, 2023
They got stuffed... We are very tired of working...
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Н. Г.
Level 9 Local Expert
May 16, 2022
As always, there are a lot of people, but a couple of specialists work
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Екатерина Муравьёва
Level 4 Local Expert
August 8, 2021
A variety of services, fast and pleasant service.
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Ananim88
Level 8 Local Expert
June 2, 2020
Everything is on top . Only there are long queues , this is most likely due to people who do not know how to properly use the services of an electronic queue.
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Любовь Шишко
Level 10 Local Expert
February 3, 2023
There are very long queues.
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Денис Фёдоров
Level 12 Local Expert
September 6, 2022
The staff is dull, they always respond to whatever
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Максим Лаевский
Level 7 Local Expert
November 20, 2019
Some problems: the lack of a normal personal account, almost any issue requires personal presence, constant queues - in fact, all possible problems of a monopolist. The only plus is the polite and competent staff.
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Александра Маркович
Level 3 Local Expert
November 11, 2021
Of all the cash registers that are there, 3-4 are working. Sit in line for 40-50 minutes.
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Татьяна В.
Level 3 Local Expert
August 13, 2020
Euro repairs were completed for our money. The quality of services is poor. And they also want to sell new services. From August 9 to 12, there is no connection, they do not want to compensate.
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Владимир Шкред
Level 4 Local Expert
July 14, 2023
I like everything
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❄shalya93❄
Level 5 Local Expert
December 21, 2019
The services provided to the population are not the most budgetary, and if they are provided, they do not correspond to the stated description. Imposing an additionalservices or the best rate. There are 20 maintenance windows, of which 4-5 are working. Because of this, there are constant queues. Not the best provider.
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Евгений Климович
Level 5 Local Expert
January 6, 2020
Everything is convenient, an electronic queue. The staff is polite and explains everything clearly and easily.
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Andrew Skomorokhov
Level 10 Local Expert
June 20, 2022
Modern, fast, but it smells like a basement.
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Мария Лунева
Level 4 Local Expert
September 13, 2022
Sooo long queues...
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Н. Н
Level 2 Local Expert
November 22, 2022
It 's a very long wait. 👎🏿
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Мария Бугаёва
Level 10 Local Expert
April 23, 2021
I couldn't connect to wi-go, even with the help of an employee, the rest of the service is super.
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СВЕТЛАНА ХОТЬКИНА
Level 7 Local Expert
January 19, 2020
Attentive specialists explain it to customers in an accessible way, offer discounts for concluding a contract, I like it.
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5099 Орлов
Level 7 Local Expert
February 19, 2022
Everything seems to be fine, but there are long queues
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сергй грук
Level 5 Local Expert
December 4, 2022
Excellent organization
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Lady Persi
Level 10 Local Expert
October 23, 2019
Huge queues, though electronic. There should be 12 specialists working and 3-4 on site. There is no admin administrator of the hall who can be asked to know for sure whether it is worth waiting in line or not.
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Евгений
Level 8 Local Expert
November 13, 2022
A very long wait.
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Гоша
Level 18 Local Expert
February 27, 2019
With a lot of advantages in the form of an electronic queue, a large number of customer service specialists, a significant disadvantage that covers everything: a huge queue! Always. At least 40 minutes of waiting.
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Show business's response
ПравСИЗ_Витебск
Level 6 Local Expert
April 14, 2020
in principle, there is always a queue, but they are monopolists, if they had a good competitor in their shoulders, then they would move much faster
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Jimmy Gear
Level 8 Local Expert
September 11, 2021
Well, what can I say about monopoly hinders the development of healthy competition…
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Viktor B.
Level 18 Local Expert
April 26, 2021
Fast Internet connection without the possibility to choose another service provider.
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Сергей Хаванский
Level 5 Local Expert
February 10, 2019
The staff is pleasant and courteous. They will always help you solve the problem and choose what you need. Well, tariffs are growing everywhere and quality is more important here.
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Show business's response
екатерина чаус
Level 6 Local Expert
July 30, 2019
Well, what can I say... employees are crushed by the system. They do not want to look for a way out of controversial situations. They are not user-oriented. The paper bug is a rhyme about them. Until you go to the boss, you will not be able to solve the problem. And the queue ..... there are probably no such queues anywhere else...
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Show business's response
Денис В.
Level 4 Local Expert
August 23, 2019
The specialists in the windows work well, are friendly and will tell you the best tariff for the Internet and phone, but the queue is very sluggish, but this is not critical, everything depends on the specific situation. But the fact that the payment terminal in the hall does not accept MasterCard cards is not good.
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Show business's response
Анфа Т.
Level 11 Local Expert
November 23, 2021
I had to give up their services.Expensive and not interesting
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Олег
Level 7 Local Expert
October 4, 2020
Competent staff, electronic queue. My question was solved in 5 minutes. Thank you.
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Игорь Рустиков
Level 3 Local Expert
February 20, 2022
Very pleasant service
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Алексей Афанасьев
Level 7 Local Expert
January 6, 2021
You always have to wait a long time.There are 15 people in the queue and only two girls are working.
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Vladislav H.
Level 2 Local Expert
November 14, 2018
It's a pity, the photo can't be uploaded. Perhaps this is not always the case, but I was on a weekday, at 16 o'clock. Out of 12 jobs, 4 worked, as a result, I served 1.5 hours. Fortunately, the employee turned out to be a wonderful person. I wouldn't put more than one star that way. In short, a huge disadvantage is a very long waiting time. I repeat, maybe it's not always like that.
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Show business's response
Anonymous review
January 18, 2018
From 12.00 to 14.00 on January 18, 2018, they were supposed to come to carry out work in advance agreement with the contractor. No one came, called, or apologized. Why is there such disrespect for subscribers? They also have jobs, their own plans, which they ruin with their boorish attitude. Moreover, I called the contractor back, who promised to sort it out and call me back. I thought it wasn't such a long process, but the phone is silent. Not only did they take away two hours of time in the middle of the working day, they also tied them to the phone to wait for a call and clarify the situation.
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Show business's response
Андрей Зеленцов
Level 10 Local Expert
October 3, 2021
Their main disadvantage is the lack of competitors in the market.
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Серёга
Level 21 Local Expert
September 3, 2019
The service in the service center is at a good level, the workers working in the apartment are at an average level
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Show business's response
Наталья Цыбульская
Level 13 Local Expert
March 14, 2020
There are huge queues, it takes a lot of time to stand in line.But they help to solve problems or other issues.
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NewFPV
Level 5 Local Expert
June 8, 2021
I was there on an excursion. The equipment is old, but working
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Злойдед
Level 7 Local Expert
December 9, 2019
There is always a crowd of people, the operators are not quick, on the positive side: the electronic queue means that everything is in place.
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Ольга Б
Level 9 Local Expert
July 7, 2021
I came, there were a couple of people, and as always they were served for an hour.