The location of the bank is convenient for me. The service is fast enough . I receive an answer promptly to all questions that arise , as well as the bank's support is responding quite vividly.

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Omone M.

Level 4 Local Expert

I have been using BSB services for a very long time. I decided to go to this branch yesterday and top up my card. I filled it up, but I put my favorite change purse at the checkout and safely forgot it there. Thanks to the contact center, we quickly managed to find the wallet, no one stole it, and this morning I took it away! Special thanks to the staff of the department for their friendliness and assistance)))

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No name

Level 6 Local Expert

02.08 we went to the bank to exchange currency. For the first time, the cash register was closed in front of us for a technical break, to the question "are you leaving?" your employee chose not to answer and left silently. About the fact that they did not greet us and did not say goodbye, I am generally silent. A few hours later, we went back to the bank branch. Of the bills we provided for the exchange, one turned out to be slightly torn (Russian rubles) and refused to accept it. Also, our request to exchange banknotes with a specific denomination was ignored (even rubles were given in pennies). The last name of the employee is Kravchenko (perhaps incorrectly, unfortunately, we do not remember exactly).

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